05-15-2017, 08:42 AM | #1 |
Drives: 2017 2SS 50th Anv, 1972 RS Join Date: Mar 2009
Location: Oklahoma City
Posts: 1,588
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Headliner failure - less than week old
I just purchased a 2017 50th Anv SS after selling my 2012 Camaro. 2nd day I had it out, looked over and noticed the headliner coming out. It's cut too short and won't tuck back under the trim. Is this a large spread known issue? I posted on the 50th Anv Facebook page and several others have the same issue. Do they have to replace the whole headliner to fix? Concerned it will cause more issues local dealer replacing the complete headliner.
Also, what's with the chrome strip around the gauge cluster?! That reflects sunlight right in your eyes - seems to be a hazard to me. I will be putting a tinted brow on soon so hopefully, that reduces the glare. |
05-15-2017, 08:47 AM | #2 |
Retired from Car mfrs....
Drives: 2LT RS/HR-V Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,048
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Most headliners can stretch with steam.
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05-15-2017, 10:57 AM | #3 | |
Drives: '17 2SS, NGM, MRC, DPP; '19 F150 Join Date: Apr 2017
Location: Katy (Houston), TX
Posts: 440
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Quote:
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05-15-2017, 11:35 AM | #4 | |
Drives: 2017 2SS 50th Anv, 1972 RS Join Date: Mar 2009
Location: Oklahoma City
Posts: 1,588
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Quote:
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05-15-2017, 04:21 PM | #5 |
Account Suspended
Drives: Camaro V6 Join Date: Oct 2016
Location: U.S.
Posts: 1,722
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05-15-2017, 04:27 PM | #6 |
SABIO
Drives: 2016 CAMARO 1SS Join Date: Jul 2015
Location: Bradford, ON
Posts: 5,012
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The majority of problems are at the front windshield. You're the first one I have seen that it is coming out over the door. That would drive me nuts.
It is easy to forget the little bit of trim showing by the windshield but the door you would see every day.
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05-15-2017, 05:28 PM | #7 |
Drives: 2016 Camaro 1LT Join Date: Apr 2016
Location: Phoenix, AZ
Posts: 648
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Mine has been like that pretty much since purchase. In the front, back and passenger side door. My dealer said bring it in prior to the warranty expiring and they will replace it. Same with the seat covers pulling out from various points. His point was to wait a bit for all of these old incorrectly cut parts to be shipped out before ordering a new one as you might end up with the same exact problem. And as far as I know, yes, they need to take out the windshield to fit or else they have to bend it trying to get through the door.
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05-15-2017, 06:32 PM | #8 |
Drives: 2017 1SS M6 Join Date: Apr 2017
Location: Jacksonville, FL
Posts: 18
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Mine is like that on the passenger side. I brought it up to my dealer and they said it's a known issue with no fix. They took me around to look at every Camaro they had on the lot and 5 out of 6 were the same way. I called GM to find out when they'll have a fix for it and they were clueless.
Is anyone else who has/had this issue having luck with replacements? |
05-16-2017, 09:13 AM | #9 |
Drives: 2017 2SS 50th Anv, 1972 RS Join Date: Mar 2009
Location: Oklahoma City
Posts: 1,588
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Wow - GM really needs to address that. How embarrassing. Mine is right at the passenger door so when people get it so see how GM "stepped up the game" as the commercials say - it's laughable on a $50k car. I will probably try and do something (stretch/glue) until I know it's really fixed on any replacements.
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05-16-2017, 09:28 AM | #10 |
Junkie
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Wow I just looked my 17' 1LE is like this along the passanger side door. Can I just glue it?
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"Letty" Murdered out 2013 Camaro 1LE. (Old car SIM 2010 2SS/RS)
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05-16-2017, 09:39 AM | #11 |
You guys should have gotten a convertible
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05-16-2017, 09:55 AM | #12 |
Drives: 2017 1SS M6 Join Date: Apr 2017
Location: Jacksonville, FL
Posts: 18
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I'd say the proper action would be to call GM directly and create a "service request" in their system. The more people who call and report this issue, the more inclined they will be to release a fixed headliner that's not cut too short.
Bonus - They gave me a voucher that can be used toward accessories for my trouble. More info - The number I called was the main Chevrolet Customer Care number: 1 (800) 222-1020. The representative who initially answered the call was obviously foreign and difficult to understand, so I escalated the call and then received some help. I was assured that the issue was being sent on to another department for review and that accepting the voucher was not in any way surrendering or voiding the warranty for the headliner. Last edited by adamizme; 05-16-2017 at 10:32 AM. Reason: bonus and more info |
05-16-2017, 10:51 AM | #13 |
Drives: 2017 SS Fifty Join Date: May 2017
Location: California
Posts: 12
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I have the same problem with my passenger side. As far as the front goes, I felt around the forward edge where the headliner meets the windshield and noticed that none of the headliner there is tucked in. Is that what everyone is talking about in the front?
Last edited by Camaroslut; 05-16-2017 at 01:17 PM. |
05-16-2017, 11:41 AM | #14 |
Drives: 2017 1SS M6 Join Date: Apr 2017
Location: Jacksonville, FL
Posts: 18
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This thread shows what's happening with the front of some:
http://www.camaro6.com/forums/showthread.php?t=438521 When I was discussing this problem with my dealer, they pointed out a similar issue with the front of mine. Mine isn't sagging in the front though, so it's fairly hidden by the tinted border around the windshield. You can see it if you're really looking for it. Honestly, that didn't bother me too much. The edge of the headliner showing so obviously to any passenger who sits in my car is concerning though. As mentioned above, it's embarrassing. |
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