need help and advice please.... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

jeffny09 · 06-08-2011, 09:32 AM

so i brought my car to my dealer ship today to have them look at the trunk where the paint is coming off under the spoiler...i gave them the tsb and al.. they said that shouldnt be a problem and it will be covered.. i also have a problem with my front bumber on the nose and where the bumper meets the fender on the corners. the paint is rubbing off on the nose and 2 other spots. i showed to dealers and they tell me its not a factory issue, one dealer said its from a car bra(i dont have a car bra) the other one said its from buffing, now thats a load of trash. i dont own a buffer and i do it \by hand. its not my fault the paint is coming off. it shouldnt be coming off at all...i had the car for 2 years and only 8000 miles on it. i i dont park it anywhere in public places. it almost stays at home all the time unless i wanna go for a ride...so my question is. what do i do? i was thinking of calling gm and putting in a complaint. but where do i get the number from?? any info would be great! thanks

jeff

jeffny09 · 06-08-2011, 04:30 PM

no one?

Raptor626 · 06-08-2011, 06:12 PM

Bro which dealers did u go to? And yea that's sounds like bullshit. Nothing like a complaint to get these guys to do what u want.

Raptor626 · 06-08-2011, 06:14 PM

Btw, I do need a new crank pulley. East Hills of Douglaston is working on it this Friday.

jeffny09 · 06-08-2011, 10:23 PM

o wow, im surprised, alright.i thought u wasnt going to east hills? well im calling gm tomarrow i bought my car from bical chevrolet. and there the ones who told me that its from buffing the car wtf bs is that i dont have a buffer lol the other one said its from a car bra,. i dont have one of those either...a holes!

Raptor626 · 06-09-2011, 10:23 AM

Yea I wasn't but HB gave me shit, said nothing was wrong. I know that was bs because I took it to the family mechanic and he said it was out of balance so I KNEW I needed a new pulley. Anyway, East Hills of Douglaston has a very good service dept, but the one in Roslyn is bs.

camaro5 · 06-09-2011, 03:50 PM

Jeff,

There's been a few posts about the bumper paint issue. I found one, there should be more.

Quote:

Originally Posted by MikeZ28

Is this where there is a seam where the bumper cover meets the metal body of the car, like the pic below? I saw quite a few posts about this on here, I think GM fixed most under warranty. Supposedly the bumpers were mounted too tight and it was rubbing the paint off. Something like that.

2quick · 06-10-2011, 06:44 AM

Talk to the service manager. Move up the chain of power. When that fails then call customer service. Ask fro a rep to come look at it. Take pictures now and if it gets bigger. Write all communications down with a date and who you spoke to. Usually when they see that you are detailed they know not to try and mess with you.

Raptor626 · 06-10-2011, 02:34 PM

Word^^ Btw Jeff East Hills took care of me no problem

jeffny09 · 06-10-2011, 05:55 PM

Quote:

Originally Posted by 2quick

Talk to the service manager. Move up the chain of power. When that fails then call customer service. Ask fro a rep to come look at it. Take pictures now and if it gets bigger. Write all communications down with a date and who you spoke to. Usually when they see that you are detailed they know not to try and mess with you.

i talked to the service manager and all.,.,they blamed that shit on buffing and a car bra lmao, im gonna call up gm them selves and make a complaint,one dealer told me to go to the place i bought it cuz they might be friendly there to me. wtf kinda shit is that. its a car problem not a favor for me! i will check out east hills right after i get my rims on! and call up gm to get some one to come out to look at it,,,its literally on the bumpers nose its annoying i will take pics when i have off next!

nealdiwes · 06-10-2011, 08:02 PM

jeffny09 look in your owners manual. they used to have a 1-800 number for gm customer. call them and they should be able to help you. good luck.

jeffny09 · 06-10-2011, 08:53 PM

aight thanks!!!!

06-08-2011, 09:32 AM	#1
jeffny09 Drives: 2010 camaro Join Date: Nov 2008 Location: new york Posts: 5,618	need help and advice please.... so i brought my car to my dealer ship today to have them look at the trunk where the paint is coming off under the spoiler...i gave them the tsb and al.. they said that shouldnt be a problem and it will be covered.. i also have a problem with my front bumber on the nose and where the bumper meets the fender on the corners. the paint is rubbing off on the nose and 2 other spots. i showed to dealers and they tell me its not a factory issue, one dealer said its from a car bra(i dont have a car bra) the other one said its from buffing, now thats a load of trash. i dont own a buffer and i do it \by hand. its not my fault the paint is coming off. it shouldnt be coming off at all...i had the car for 2 years and only 8000 miles on it. i i dont park it anywhere in public places. it almost stays at home all the time unless i wanna go for a ride...so my question is. what do i do? i was thinking of calling gm and putting in a complaint. but where do i get the number from?? any info would be great! thanks jeff __________________ top 10 reason why real men drive stick. 10. A manual transmission is the ultimate in control 9. You can use automotive jargon and not sound like a total tool 8. You can't spell "manual" without "man" 7. Manual transmissions prove you can do more than one thing at a time 6. You can't drift in an auto 5. You can't pull fancy moves in an automatic 4. You get better fuel economy with a stick 3. You’ll never look like a chump if you can drive stick 2. Manual transmission cars are faster 1. Women like a guy who is good with his hands.

06-08-2011, 04:30 PM	#2
jeffny09 Drives: 2010 camaro Join Date: Nov 2008 Location: new york Posts: 5,618	no one? __________________ top 10 reason why real men drive stick. 10. A manual transmission is the ultimate in control 9. You can use automotive jargon and not sound like a total tool 8. You can't spell "manual" without "man" 7. Manual transmissions prove you can do more than one thing at a time 6. You can't drift in an auto 5. You can't pull fancy moves in an automatic 4. You get better fuel economy with a stick 3. You’ll never look like a chump if you can drive stick 2. Manual transmission cars are faster 1. Women like a guy who is good with his hands.

06-08-2011, 10:23 PM	#5
jeffny09 Drives: 2010 camaro Join Date: Nov 2008 Location: new york Posts: 5,618	o wow, im surprised, alright.i thought u wasnt going to east hills? well im calling gm tomarrow i bought my car from bical chevrolet. and there the ones who told me that its from buffing the car wtf bs is that i dont have a buffer lol the other one said its from a car bra,. i dont have one of those either...a holes! __________________ top 10 reason why real men drive stick. 10. A manual transmission is the ultimate in control 9. You can use automotive jargon and not sound like a total tool 8. You can't spell "manual" without "man" 7. Manual transmissions prove you can do more than one thing at a time 6. You can't drift in an auto 5. You can't pull fancy moves in an automatic 4. You get better fuel economy with a stick 3. You’ll never look like a chump if you can drive stick 2. Manual transmission cars are faster 1. Women like a guy who is good with his hands.

06-10-2011, 08:53 PM	#12
jeffny09 Drives: 2010 camaro Join Date: Nov 2008 Location: new york Posts: 5,618	aight thanks!!!! __________________ top 10 reason why real men drive stick. 10. A manual transmission is the ultimate in control 9. You can use automotive jargon and not sound like a total tool 8. You can't spell "manual" without "man" 7. Manual transmissions prove you can do more than one thing at a time 6. You can't drift in an auto 5. You can't pull fancy moves in an automatic 4. You get better fuel economy with a stick 3. You’ll never look like a chump if you can drive stick 2. Manual transmission cars are faster 1. Women like a guy who is good with his hands.

06-08-2011, 06:12 PM	#3
Raptor626 Account Suspended Drives: 2011 Camaro SS Summit White Join Date: Apr 2010 Location: Astoria, New York Posts: 796	Bro which dealers did u go to? And yea that's sounds like bullshit. Nothing like a complaint to get these guys to do what u want.

06-08-2011, 06:14 PM	#4
Raptor626 Account Suspended Drives: 2011 Camaro SS Summit White Join Date: Apr 2010 Location: Astoria, New York Posts: 796	Btw, I do need a new crank pulley. East Hills of Douglaston is working on it this Friday.

06-09-2011, 10:23 AM	#6
Raptor626 Account Suspended Drives: 2011 Camaro SS Summit White Join Date: Apr 2010 Location: Astoria, New York Posts: 796	Yea I wasn't but HB gave me shit, said nothing was wrong. I know that was bs because I took it to the family mechanic and he said it was out of balance so I KNEW I needed a new pulley. Anyway, East Hills of Douglaston has a very good service dept, but the one in Roslyn is bs.

06-10-2011, 06:44 AM	#8
2quick Drives: none Join Date: Oct 2009 Location: in the front Posts: 1,145	Talk to the service manager. Move up the chain of power. When that fails then call customer service. Ask fro a rep to come look at it. Take pictures now and if it gets bigger. Write all communications down with a date and who you spoke to. Usually when they see that you are detailed they know not to try and mess with you.

06-10-2011, 02:34 PM	#9
Raptor626 Account Suspended Drives: 2011 Camaro SS Summit White Join Date: Apr 2010 Location: Astoria, New York Posts: 796	Word^^ Btw Jeff East Hills took care of me no problem

06-10-2011, 08:02 PM	#11
nealdiwes Drives: 2011 camaro ls Join Date: Jul 2010 Location: lafayette, la Posts: 219	jeffny09 look in your owners manual. they used to have a 1-800 number for gm customer. call them and they should be able to help you. good luck.