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Old 05-09-2009, 10:45 PM   #43
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No its too bad, but its in no form GM's fault. They cant control what the dealers do. But I defenantly agree its dealers who are ruining GMs great name.
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Old 05-09-2009, 10:47 PM   #44
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Quote:
Originally Posted by 2010 IBM SS RS View Post

..... but its in no form GM's fault. ......

????

you guys are brainwashed

So, GM is not responsible for the GM employees....


....franchise laws, individual dealer owners .... it is still a GM store that carries the GM trademark.
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Old 05-09-2009, 10:54 PM   #45
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????

you guys are brainwashed

So, GM is not responsible for the GM employees....


....franchise laws, individual dealer owners .... it is still a GM store that carries the GM trademark.
Thats a good point.

oop's, I didnt really think that one through very well :(

I guess that I just feel that there's nothing GM can do to prevent future problems like this. too bad.
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All I've ever wanted was an honest week's pay for an honest day's work. -- Steve Martin (Bilko)
Employee of the month is a good example of how somebody can be both a winner and a loser at the same time//“I think vests are all about protection. You know what I mean? Like a lifevest protects you from drowning and bulletproof vests protect you from getting shot and the sweatervest protects you from pretty girls. ‘Leave me alone. Can’t you see I’m cold just right here?’” //“I wanna make a jigsaw puzzle that’s 40,000 pieces. And when you finish it, it says ‘go outside.’”--Demetri Martin
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Old 05-09-2009, 10:57 PM   #46
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Thats a good point.

oop's, I didnt really think that one through very well :(

I guess that I just feel that there's nothing GM can do to prevent future problems like this. too bad.
they can punish the dealer.
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Old 05-09-2009, 10:58 PM   #47
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GM isn't any more to blame than any other brand is. if I walk into a store and a part timer punches me in the face, that isn't the corporations fault. It's just shitty circumstance. We agreed that GM SHOULD do more to follow up on these situations, especially since they seem to be happening more and more. And they need to dedicate some serious man hours to contacting these SOB's and correcting the situation. But it IS a fact that GM cannot pull vehicles or alter allocations based on whether a dealership is "playing nice". That's where our community comes in. We can all contact the dealer and let them know that they are screwing the pooch and that everyone we know will be avoiding these dealerships. Even Oldtimer from TX got what he wanted eventually.
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Old 05-09-2009, 11:01 PM   #48
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Yea, I think they should. What do you think they should do as a punishment?
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All I've ever wanted was an honest week's pay for an honest day's work. -- Steve Martin (Bilko)
Employee of the month is a good example of how somebody can be both a winner and a loser at the same time//“I think vests are all about protection. You know what I mean? Like a lifevest protects you from drowning and bulletproof vests protect you from getting shot and the sweatervest protects you from pretty girls. ‘Leave me alone. Can’t you see I’m cold just right here?’” //“I wanna make a jigsaw puzzle that’s 40,000 pieces. And when you finish it, it says ‘go outside.’”--Demetri Martin
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Old 05-09-2009, 11:02 PM   #49
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Quote:
Originally Posted by R1Ecko View Post
GM isn't any more to blame than any other brand is. if I walk into a store and a part timer punches me in the face, that isn't the corporations fault. It's just shitty circumstance. We agreed that GM SHOULD do more to follow up on these situations, especially since they seem to be happening more and more. And they need to dedicate some serious man hours to contacting these SOB's and correcting the situation. But it IS a fact that GM cannot pull vehicles or alter allocations based on whether a dealership is "playing nice". That's where our community comes in. We can all contact the dealer and let them know that they are screwing the pooch and that everyone we know will be avoiding these dealerships. Even Oldtimer from TX got what he wanted eventually.
Remember that it's pretty easy to say that for us, but what about the people who aren't particularly dying to buy the Camaro (or any particular car)?

Someone sees the insane price and leaves, which screws GM.
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Old 05-09-2009, 11:04 PM   #50
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I will tell you that GM does not take lightly the fact that a dealer does not deliver a sold order to the name that a car was ordered for. They will take that dealer's sold order privileges away if found they are abusing the system for their own gain.

If the OP doesn't stand up for himself, well that's that. You get screwed and let someone get away with it? Shame on you.
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Old 05-09-2009, 11:15 PM   #51
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Sometimes we wonder how GM can be in trouble, then we read this garbage. i hope to heck when GM is looking at which dealers to close in the next few years they look at stuff like this.
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Old 05-09-2009, 11:20 PM   #52
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I will tell you that GM does not take lightly the fact that a dealer does not deliver a sold order to the name that a car was ordered for. They will take that dealer's sold order privileges away if found they are abusing the system for their own gain.

If the OP doesn't stand up for himself, well that's that. You get screwed and let someone get away with it? Shame on you.
I like how it becomes the customers job to work as hard as possible to give GM money.
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Old 05-09-2009, 11:24 PM   #53
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I like how it becomes the customers job to work as hard as possible to give GM money.
Yes, you would think that when a GM employee reads this... he forwards this to a "head honcho".... who then trys to stop the bleeding.

So, ... the customer who is being screwed.... needs to spend even more time trying to work this whole mess out....

GM should work it out without any effort on the OP's part.
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Old 05-09-2009, 11:24 PM   #54
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The dealership experience, particularly when dealing with the domestic manufacturers, is the absolute worst part of buying a car. While it may not directly be GM's fault, there is something to it. Call it a culture of douchebaggery infecting domestic dealerships, but the only completely positive experience I've had buying a new car was when I bought my wife's Honda Odyssey. The other cars that I have bought, both new and used, have been from GM dealerships of one kind or another. After every one of those experiences I felt at least slightly irritated and a couple of times I was completely pissed off. There was always at least one attempt to hard sell me on something I didn't want or need.
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Old 05-09-2009, 11:27 PM   #55
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This thread pisses me off too bad... I am going to have to try and forget that it exists
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Old 05-09-2009, 11:34 PM   #56
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I just don't understand why this isn't on the news yet. I'd have a few tvs cams and a few newspaper reporters all over that place. THERE is your quick fix. Complain to the corp AFTER your issue is resolved in order to punish the dlr. I'd rather see you on TV smiling with a new Camaro than see this dealer lose his sold order process (although I'd prefer both).

Get it done. News crew. BIG fuss. Period.
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