Camaro ABUSED by dealer

[blackswan]

Assuming they are not getting all Completely Satisfieds on the customer service survey?

[iwillclark]

Originally Posted by blackswan

Assuming they are not getting all Completely Satisfieds on the customer service survey?

One "oh shit" wipes out a bunch of atta boys.

[The Stig]

Originally Posted by blackswan

Brandon? Gotcha ears on good buddy?

Pretty sure Brandon is only online Monday - Friday. Regardless, tomorrow is going to be fun.

[lgKido]

Originally Posted by iwillclark

Very well written, Patrick George.

Hey OP,
I don't follow you on the "Patrick George." Help me out, please......

[TBone]

Surprisingly no one has posted up their phone number yet.

Allow me to do the honor.

For sales dial 864-640-4398

But for the really good stuff,

Service, 864-385-7000. Just ask for Josh.

BTW, the service department opens at 7 am EST.

T.

[HubStep]

Not my Camaro, but OH MAN would this make me rage:

http://youtu.be/bE4Dh_82kMM

Does anyone else ever do this when they send their baby in for service? Seems extreme but maybe well worth it!


Edit: LOL, saw this on reddit /r/justiceporn, posted it here. Lo and behold mods moved my thread post here. I shoulda known you rascals started all this!

[J666]

OP, contact a lawyer ASAP!

From Reddit:

Posting this in hopes the OP sees it.
I worked for Chrysler for just under 3 years. The absolute best thing you can do is get a lawyer, NOW, and have them document EVERYTHING. I'd also try contacting Chevrolet customer service and lodge a complaint against the dealership - those are taken pretty seriously. Something you must realize - 99% of all dealerships for the big three are all independently owned and operated - Chevrolet has no direct control over the dealership. This, financially, won't affect Chevrolet at all, this is 100% on the dealership and any and all actions will be done against the dealership - Chevrolet won't even be involved in the case.

That's basically all you can do. If you take that recording to the dealership and say "Pay may car off or I'll go to the news" they'll let you go to the news. Then when the news comes they'll most likely only get to speak with a service manager who will lie through his teeth.

The thing you need to realize is that you now have the burden of proof - YOU have to prove that THEIR ACTIONS ALONE caused the problem. Yes, it does sound like they were "abusing" the vehicle, but that doesn't mean that this one time caused the problem. I saw this happen time and time again.

If you take it to another dealership, they'll likely tell you to blast off if they know another dealer may have ****ed shit up - they don't want to be liable. ANY other mechanical shop you take it to WILL be used as a scape goat for the dealership to say well "this 3rd party NON CHEVROLET technician ****ed it up"

Point being, unless your car was on fire at the dealership you're not gonna get anything done. Get lawyered up, document EVERYTHING. You may be able to get Chevrolet to investigate them because that is 100% dealer fraud and Chevy will not take kindly too that, they likely have an entire dept solely to rain shit down upon their dealerships that **** them back - Chrysler had some bottom of the barrel assholes to deal with their dealerships.

You can get all huffed and puffed but you're really not gonna be able to do anything immediately.

Get Lawyered up, document everything and try your damndest to get in touch with a Chevrolet District Manager - The SM at your dealership most likely will tell you to go **** yourself if you try the whole news thing then ask to talk to his DM - the only person at a dealership that has contact with a DM is going to be their service manager and "maybe" the owner - they normally leave that up to the SM.

I dealt with these cases more than I wanted too, but this is the best advice I can offer. Lawyer, document everything, inform the manufacturer of a problem with their dealership(they'll do everything internally, you will never be informed of their final decision). The best outcome you have is to take the recording(a copy of it) to the dealership and let the SM listen. Ask him(or her) what they're going to do about it, document it(preferably have a lawyer there, lets them know you're serious) and go from there.

[lgKido]

Originally Posted by POWERFREAK

Yup...video has 86,000+ views

110,000 hits 2.5 hrs later..........

[Vroom_vroom]

Originally Posted by TBone

Surprisingly no one has posted up their phone number yet.

Allow me to do the honor.

For sales dial 864-640-4398

But for the really good stuff,

Service, 864-385-7000. Just ask for Josh.

BTW, the service department opens at 7 am EST.

T.

I have a feeling they will be very busy with the phones this week!
They have this coming, some one trusts you with something that costs 40k and you beat on it. Calling this ass hole in the morning. Wtf

[RSloth]

This reminds me of when the carwash stole my iPod and next time i went,I put my GoPro
on the inside of it and said "there is a camera, so please don't steal anything this time"

[RSloth]

Originally Posted by stieger

We cannot close accounts, if you no longer wish to be a part of Camaro5 then I would suggest just not logging on.

In regards to Josh's information and my posting it being "inappropriate." If Josh didn't want me to connect the dots then he shouldn't post his information on the Internets, let alone his Facebook page.

I tell people time and time again: everything is on the Internets, and I can and will find it.

I Love You.
that comment is yes.

If you don't want it to be known, don't post it on the internet.
and you didn't post his girlfriends info that i had seen.
I thought you were just talking about his profile pic of him and her.

[mlee]

Originally Posted by X3n0s52

Not my Camaro, but OH MAN would this make me rage:

http://youtu.be/bE4Dh_82kMM

Does anyone else ever do this when they send their baby in for service? Seems extreme but maybe well worth it!


Edit: LOL, saw this on reddit /r/justiceporn, posted it here. Lo and behold mods moved my thread post here. I shoulda known you rascals started all this!

You re-posted something that already had 2 threads started. It just needed to go where it could be loved and nurtured. Hit the search button next time.

[Our1stCamaro]

I've been following this thread since Day 1 and Damn it's getting good. Can't wait till Monday morning
Aaaah the power of the Internet

[lgKido]

Remember: Love does not take delight in the faults of others. There will be innocents in this event who, no doubt, will suffer along with the guilty.....