Bought GMPP for peace of mind, now service dept wants me to give ok on $1400 labor - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ihaveacamaro · 03-09-2015, 11:08 AM

First off, sorry for the wrong subforum, just want more exposure/help/opinions on this.

Ok so I got a Check Engine Light and I went to the dealership to get it checked out.

I have GMPP coverage for another 30 some thousand miles. I have 68k miles but my car is over 6 years old so original powertrain warranty is not in effect.

I don't really understand all this and need help from you all so I'm just gonna say what they told me: CEL code is P008. They want to open up the oil pan to check the reluctor to see if it's slipped. If it has, they are going to change the reluctor and crankshaft and timing belt. They will also see if the timing chain is loose (ie slack in it) which can cause damage to the reluctor and other parts of the engine.

They have said that they can't start work without the ok on 12 hours of labor which is $1400.

Is this not covered by GMPP?? What should I do?

Mods: Air intake and catch can. Everything else is cosmetic. Camaro is a 2010 V6.

.

NYCamOwner · 03-09-2015, 11:39 AM

Do they know you have GMPP? Have you had them check to see if it is covered under GMPP? My old dealership would always try to give me the bill unless I asked them to check to see if it was covered or not first. That is why they are my "old" dealership.

steakmaker · 03-09-2015, 11:40 AM

Man , I'd call GM, don't take the Dealer's word on it. There's dealerships on this site that help us out all the time, search for one & see if they can help you out. I wish you luck.

maddoggyusa · 03-09-2015, 11:45 AM

I'd think this would be covered under powertrain warranty also depending on mileage.

I don't think those mods should cause any warranty problems.

ihaveacamaro · 03-09-2015, 11:46 AM

Quote:

Originally Posted by NYCamOwner

Do they know you have GMPP? Have you had them check to see if it is covered under GMPP? My old dealership would always try to give me the bill unless I asked them to check to see if it was covered or not first. That is why they are my "old" dealership.

They know. I asked them to check it if is covered and they are going to let me know for certain soon.

First time going to a dealership in South Florida. Unfortunately I had to leave my old favorite one that treated me well when I moved.

Quote:

Originally Posted by steakmaker

Man , I'd call GM, don't take the Dealer's word on it. There's dealerships on this site that help us out all the time, search for one & see if they can help you out. I wish you luck.

What number would I call?

Thanks for the help

ihaveacamaro · 03-09-2015, 11:48 AM

Quote:

Originally Posted by maddoggyusa

I'd think this would be covered under powertrain warranty also depending on mileage.

I don't think those mods should cause any warranty problems.

68k miles so still under powertrain warranty. I just don't get why if it's covered, I have to give the ok on $1400 of labor??

maddoggyusa · 03-09-2015, 11:51 AM

I'd just call them back and say HEY, this should be covered by Powertrain or my GMPP right? Hand them your GMPP card... it's in the system anyhow by VIN.

when you say GMPP, do you mean Major Guard?

menendez1293 · 03-09-2015, 11:54 AM

I would have assumed that would be covered under the GMPP warranty. The code that you got, is the indication of stretched chains. If that is the case, the only repair I know of is to actually replace them which would easily be 1400 dollars if you are not under warranty.

Maybe there is some information in this thread that can help you out.
http://www.camaro5.com/forums/showthread.php?t=262443

Edit: Just saw that you still have factory warranty, you definitely should not be paying for this. This is a known issue with the 3.6L LLT and there has even been a extension of warranty on other cars equipped with the LLT motor which can be found here.

http://www.camaro5.com/forums/showthread.php?t=289404

maddoggyusa · 03-09-2015, 12:04 PM

can you can also get that code if the oil is low?

If the LLT is like the LY7, the engine uses oil pressure to tension the timing chain. if it gets low, you can get that code.

ihaveacamaro · 03-09-2015, 12:33 PM

Hey guys, the dealership called to say that this work will now be under warranty so I'm not paying anything and they are giving me a rental car as well!

There was a little craziness in the morning but now everything hopefully is sorting itself out. Thank you everyone for the input!

Splitter · 03-09-2015, 12:39 PM

Quote:

Originally Posted by ihaveacamaro

Hey guys, the dealership called to say that this work will now be under warranty so I'm not paying anything and they are giving me a rental car as well!

There was a little craziness in the morning but now everything hopefully is sorting itself out. Thank you everyone for the input!

Great, they made you go through that whole ordeal and to top it off theyre going to throw some swirls in the paint! Happy happy joy joy.

Then they'll make you pay for that.

maddoggyusa · 03-09-2015, 12:40 PM

paint swirls cost extra

Mechman108 · 03-09-2015, 12:47 PM

Which south Florida dealership did you end up in?

Evergreen6 · 03-09-2015, 01:06 PM

Every time I've gone in for warranty work, I get read the riot act. "We won't know this is covered by warranty until our tech is able to diagnose the issue" and I have to sign the repair order which states I'm liable for the repair charges/diagnostic fees if it comes back not covered by warranty. Really obvious stuff, too.

Oh well, I hope you get this worked out!

03-09-2015, 11:08 AM	#1
ihaveacamaro I like teeth. Drives: #198 Join Date: Oct 2009 Location: Ft. Lauderdale, Florida Posts: 4,817	Bought GMPP for peace of mind, now service dept wants me to give ok on $1400 labor First off, sorry for the wrong subforum, just want more exposure/help/opinions on this. Ok so I got a Check Engine Light and I went to the dealership to get it checked out. I have GMPP coverage for another 30 some thousand miles. I have 68k miles but my car is over 6 years old so original powertrain warranty is not in effect. I don't really understand all this and need help from you all so I'm just gonna say what they told me: CEL code is P008. They want to open up the oil pan to check the reluctor to see if it's slipped. If it has, they are going to change the reluctor and crankshaft and timing belt. They will also see if the timing chain is loose (ie slack in it) which can cause damage to the reluctor and other parts of the engine. They have said that they can't start work without the ok on 12 hours of labor which is $1400. Is this not covered by GMPP?? What should I do? Mods: Air intake and catch can. Everything else is cosmetic. Camaro is a 2010 V6. . __________________ . Please check out my youtube detailing channel: http://www.youtube.com/user/roshan517 "When you want to succeed as bad as you want to breathe, then you will be successful." Last edited by ihaveacamaro; 03-09-2015 at 04:58 PM.

03-09-2015, 11:39 AM	#2
NYCamOwner "Katy" Drives: 2014 2LT A6 'Vert Join Date: Feb 2014 Location: Western New York Posts: 1,076 View My Garage	Do they know you have GMPP? Have you had them check to see if it is covered under GMPP? My old dealership would always try to give me the bill unless I asked them to check to see if it was covered or not first. That is why they are my "old" dealership. __________________ 2014 Black 2LT Convertible Elite Engineering Catch Can, Vitesse Throttle Controller, CAI Cold Air Intake Possible next mods: Throttle Body Exhaust Upstate C5 Member No, that is not me in the avatar..... I just love hot girls and hot cars.... or hot girls IN hot cars....

03-09-2015, 12:33 PM	#10
ihaveacamaro I like teeth. Drives: #198 Join Date: Oct 2009 Location: Ft. Lauderdale, Florida Posts: 4,817	Hey guys, the dealership called to say that this work will now be under warranty so I'm not paying anything and they are giving me a rental car as well! There was a little craziness in the morning but now everything hopefully is sorting itself out. Thank you everyone for the input! __________________ . Please check out my youtube detailing channel: http://www.youtube.com/user/roshan517 "When you want to succeed as bad as you want to breathe, then you will be successful."

03-09-2015, 11:40 AM	#3
steakmaker Drives: '10 Camaro SS,Jeep Commander Hemi Join Date: Mar 2010 Location: Cicero,NY Posts: 567	Man , I'd call GM, don't take the Dealer's word on it. There's dealerships on this site that help us out all the time, search for one & see if they can help you out. I wish you luck.

03-09-2015, 11:45 AM	#4
maddoggyusa Drives: 2013 Camaro Dusk 2SS/6 Join Date: Sep 2013 Location: New Jersey Posts: 1,586	I'd think this would be covered under powertrain warranty also depending on mileage. I don't think those mods should cause any warranty problems.

03-09-2015, 11:51 AM	#7
maddoggyusa Drives: 2013 Camaro Dusk 2SS/6 Join Date: Sep 2013 Location: New Jersey Posts: 1,586	I'd just call them back and say HEY, this should be covered by Powertrain or my GMPP right? Hand them your GMPP card... it's in the system anyhow by VIN. when you say GMPP, do you mean Major Guard?

03-09-2015, 11:54 AM	#8
menendez1293 Emerald Coast Camaros Drives: 2010 Camaro 2LT/RS M6 Join Date: Nov 2009 Location: Tallahassee FL Posts: 9,687 View My Garage	I would have assumed that would be covered under the GMPP warranty. The code that you got, is the indication of stretched chains. If that is the case, the only repair I know of is to actually replace them which would easily be 1400 dollars if you are not under warranty. Maybe there is some information in this thread that can help you out. http://www.camaro5.com/forums/showthread.php?t=262443 Edit: Just saw that you still have factory warranty, you definitely should not be paying for this. This is a known issue with the 3.6L LLT and there has even been a extension of warranty on other cars equipped with the LLT motor which can be found here. http://www.camaro5.com/forums/showthread.php?t=289404

03-09-2015, 12:04 PM	#9
maddoggyusa Drives: 2013 Camaro Dusk 2SS/6 Join Date: Sep 2013 Location: New Jersey Posts: 1,586	can you can also get that code if the oil is low? If the LLT is like the LY7, the engine uses oil pressure to tension the timing chain. if it gets low, you can get that code.

03-09-2015, 12:40 PM	#12
maddoggyusa Drives: 2013 Camaro Dusk 2SS/6 Join Date: Sep 2013 Location: New Jersey Posts: 1,586	paint swirls cost extra

03-09-2015, 12:47 PM	#13
Mechman108 Drives: '12 Camaro LS M6, '16 Lexus IS200T Join Date: May 2012 Location: Ft. Lauderdale Posts: 253 View My Garage	Which south Florida dealership did you end up in?

03-09-2015, 01:06 PM	#14
Evergreen6 Drives: 2023 Camaro 1SS Join Date: Apr 2014 Location: United States Posts: 1,412	Every time I've gone in for warranty work, I get read the riot act. "We won't know this is covered by warranty until our tech is able to diagnose the issue" and I have to sign the repair order which states I'm liable for the repair charges/diagnostic fees if it comes back not covered by warranty. Really obvious stuff, too. Oh well, I hope you get this worked out!