Can a car be replaced after numerous repairs ---UPDATE - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

shan1997 · 02-22-2014, 06:12 PM

Well took it to the dealership with the TSB in hand and documentation of all previous repairs. Informed them again of the problem I've been having since 2012 and they replaced the torque converter.(after some convincing). They must of had the part in stock because they replaced it overnight. First day I got it back which was Friday all was good and no sound but heard it again today(Saturday). This was the 4th repair. If it's not the torque converter then WHAT IS THE PROBLEM??? This is so frustrating. Do I keep pushing this issue or just let it go? Maybe it's not fixable and I will have to deal with this.

Below is a description of the issue I've been having. From what I hear this is a problem a lot of people on this forum has had

http://www.camaro5.com/forums/showthread.php?t=342552

PalmerGA · 02-22-2014, 07:07 PM

It's up to you, of course, but there's no way I would let it go. Something is wrong with your car and it is their responsibility to fix it. Hang in there and when they finally do get it fixed... dump it. Just my opinion.

shan1997 · 02-23-2014, 07:18 AM

PalmerGA yeah All true. I just don't know what the problem is or could be. This is crazy.

Indydriver · 02-23-2014, 07:35 AM

When you get a difficult problem to diagnose, the key is finding a mechanic who is motivated to find the solution and refuses to be beaten by it. These are machines. That means they can ALWAYS be fixed. I had a mystery water intrusion problem on a car and it took about 8 trips to get to the bottom of it. They started out squirting caulk everywhere (which didn't work) and ended up pulling the wiring harness, inspecting each individual wire and finally found the short. Problem eliminated. If yours is warranty work, you can go to any dealer. Talk to the service manager in advance. Describe the work done to date and your frustration. Tell him you're looking for an experienced mechanic who won't give up until he succeeds. Then support their efforts with as much time and as many trips as needed. You will succeed if you follow this plan.

shan1997 · 02-23-2014, 11:22 AM

One of the the Chevy customer service rep here on this site has offered assistance. Maybe that should be my next step so that they can direct me elsewhere. A new set of eyes.

pithhelmet · 03-19-2014, 03:08 PM

Quote:

Originally Posted by Indydriver

When you get a difficult problem to diagnose, the key is finding a mechanic who is motivated to find the solution and refuses to be beaten by it. These are machines. That means they can ALWAYS be fixed. I had a mystery water intrusion problem on a car and it took about 8 trips to get to the bottom of it. They started out squirting caulk everywhere (which didn't work) and ended up pulling the wiring harness, inspecting each individual wire and finally found the short. Problem eliminated. If yours is warranty work, you can go to any dealer. Talk to the service manager in advance. Describe the work done to date and your frustration. Tell him you're looking for an experienced mechanic who won't give up until he succeeds. Then support their efforts with as much time and as many trips as needed. You will succeed if you follow this plan.

Quick note about Lemon Law.... might be different in your state, but in Florida, the lemon law only applies from the date of ORIGINAL IN SERVICE DATE.... not since the last repair, but since the ORIGINAL IN SERVICE DATE. if your going down the lemon law road... get the repairs done as fast as possible, within the warranty period.

i had the nissan titan 'brake judder' issue and had the repairs done as needed, 8 times as a matter of fact, new rotors, pads, calipers, the works, resurfaced the rotors a couple dozen times.... i was just over 40k when the effect happened again, and exercised the lemon law with a lawyer, and nissan pointed out, from the original in service date clause....

02-22-2014, 06:12 PM	#1
shan1997 Drives: 2013 Red Hot Camaro Join Date: Nov 2011 Location: Georgia Posts: 254	Can a car be replaced after numerous repairs ---UPDATE Well took it to the dealership with the TSB in hand and documentation of all previous repairs. Informed them again of the problem I've been having since 2012 and they replaced the torque converter.(after some convincing). They must of had the part in stock because they replaced it overnight. First day I got it back which was Friday all was good and no sound but heard it again today(Saturday). This was the 4th repair. If it's not the torque converter then WHAT IS THE PROBLEM??? This is so frustrating. Do I keep pushing this issue or just let it go? Maybe it's not fixable and I will have to deal with this. Below is a description of the issue I've been having. From what I hear this is a problem a lot of people on this forum has had http://www.camaro5.com/forums/showthread.php?t=342552

02-22-2014, 07:07 PM	#2
PalmerGA Drives: 2013 SIM 1SS/RS L99 Join Date: May 2012 Location: Southwest GA Posts: 8,755 View My Garage	It's up to you, of course, but there's no way I would let it go. Something is wrong with your car and it is their responsibility to fix it. Hang in there and when they finally do get it fixed... dump it. Just my opinion. __________________ 2013 1SS/RS Coupe L99, Stainless Power Works LT Headers, SCT X4 Custom Tune from RDP, CAI Inc. Air Intake w/ Apex Scoop, VMAX CNC Ported Throttle Body, Solo Axle-Back Exhaust w/ J-pipes, Apex Catch Can, Husky Splash Guards, Heritage Grille, 3D Carbon Rear Spoiler, Oracle Chrome Turn Signal Bulbs, GM Reverse Light Trim Billets, Gorilla Black Locking Lugs, Emblem Pros Retro SS Badges/Custom Retro SS Kickplates/Under-hood Bowtie, 35% window Tint, Nitto Motivo Tires (6-8-18)

02-23-2014, 07:18 AM	#3
shan1997 Drives: 2013 Red Hot Camaro Join Date: Nov 2011 Location: Georgia Posts: 254	PalmerGA yeah All true. I just don't know what the problem is or could be. This is crazy.

02-23-2014, 07:35 AM	#4
Indydriver Drives: '14 2SS/RS Vert 6M/KTU/NPP/DTA/ARH Join Date: Jan 2014 Location: Indianapolis Posts: 2,826	When you get a difficult problem to diagnose, the key is finding a mechanic who is motivated to find the solution and refuses to be beaten by it. These are machines. That means they can ALWAYS be fixed. I had a mystery water intrusion problem on a car and it took about 8 trips to get to the bottom of it. They started out squirting caulk everywhere (which didn't work) and ended up pulling the wiring harness, inspecting each individual wire and finally found the short. Problem eliminated. If yours is warranty work, you can go to any dealer. Talk to the service manager in advance. Describe the work done to date and your frustration. Tell him you're looking for an experienced mechanic who won't give up until he succeeds. Then support their efforts with as much time and as many trips as needed. You will succeed if you follow this plan.

02-23-2014, 11:22 AM	#5
shan1997 Drives: 2013 Red Hot Camaro Join Date: Nov 2011 Location: Georgia Posts: 254	One of the the Chevy customer service rep here on this site has offered assistance. Maybe that should be my next step so that they can direct me elsewhere. A new set of eyes.