[lDejavul]

Well, I ran into my first real issue today. I made a thread previously about my seat reclining or lack thereof. Well tonight on the way to the movies my wife tried to adjust the passenger seat and well.... The seat doesn't move at all. The up and down adjustment works but the forward and backward doesn't do anything. I tried reaching under the seat and seeing if I felt any loose connections and didn't feel anything out of place. Hopefully this will be an easy fix. At least its not anything with the engine.

[Tr6]

That actually is a good heads up to pay attention to. My passenger seat is 99.9% of the time empty so I would have to check if mine works.

[lDejavul]

Found out today that they have to replace the entire seat. I'm being told the tech had to call gm to do troubleshooting over the phone and they troubleshot it down to an actuator that cannot be replaced without replacing the entire seat. So I guess I'll be picking it back up when they get it back together and waiting on a new seat.

[Tr6]

Holy hell. The install of a new seat thankfully isn't that much of an issue and can be damn VERY fast but the question is... How long will it take to actually RECEIVE the seats. Did they give you ANY kind of timeline?

[lDejavul]

Originally Posted by Tr6

Holy hell. The install of a new seat thankfully isn't that much of an issue and can be damn VERY fast but the question is... How long will it take to actually RECEIVE the seats. Did they give you ANY kind of timeline?

They have no eta yet. They hope to know more tomorrow but even that is doubtful. The service consultant made it sound like they have never gotten a part off the assembly line before.

[Tr6]

Originally Posted by lDejavul

They have no eta yet. They hope to know more tomorrow but even that is doubtful. The service consultant made it sound like they have never gotten a part off the assembly line before.

Never gotten a part from the assembly line for ANY car? If it's for the camaro, I CAN understand that but for ANY car? That is just weird. I honestly would dig around yourself. Contact Rockauto and Maureen honestly. Your dealerships part can get it from them or their supplier I would think.

They will most likely contact their distributor or directly the factory etc... It just might take a day or two for them to get back to you but I personally wouldn't just let them deal with it and see if YOU could speed things up. I am sure they will figure it out, it is just a matter of a few days or weeks lol.

[GTIanZ28]

Originally Posted by lDejavul

Found out today that they have to replace the entire seat. I'm being told the tech had to call gm to do troubleshooting over the phone and they troubleshot it down to an actuator that cannot be replaced without replacing the entire seat. So I guess I'll be picking it back up when they get it back together and waiting on a new seat.

Wait a second..... You had to leave your car with them?

IMHO no. "You will not keep my car. This is not a mechanical issue. I'll bring it back when you get my new seat. Give me a call."

edit: oops nevermind.... I get it.

[lDejavul]

Got the car back today. The tech said hes never seen a seat assembly quite like this. They know the part that needs to be replaced but something about it not being a part that can be ordered yet, so they had to order an entire seat. My parts order says part number 23379684. Any way I can check that and see if that is indeed the correct adrenaline red seat. I would hate for it to arrive only to find out they ordered the wrong color seat or something

Also was told it could be weeks to months before the part comes in.

[dragom]

well at least it isn't the drivers seat