Supercharger Isolation Coupler - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Red Hot ZL1 · 10-12-2019, 10:56 PM

My 2014, built in NOV 2013 with ~62,000 miles, supercharger is making the dreaded noise. Chevy said they will cover 40% and I have to cover the other ($2,600). Sitting at Stingray Chevrolet in Plant City, FL (no issues with the dealer).

Suggestions on how to get corporate to cover the whole amount for a defective/poor designed part?

silversleeper · 10-13-2019, 12:29 AM

Is the car stock?

ZMEnow · 10-13-2019, 09:45 AM

Quote:

Originally Posted by Red Hot ZL1

My 2014, built in NOV 2013 with ~62,000 miles, supercharger is making the dreaded noise. Chevy said they will cover 40% and I have to cover the other ($2,600). Sitting at Stingray Chevrolet in Plant City, FL (no issues with the dealer).

Suggestions on how to get corporate to cover the whole amount for a defective/poor designed part?

Read this take it to the dealer, if they bark call GM.

Bigtime53 · 10-13-2019, 11:16 AM

Quote:

Originally Posted by ZMEnow

Read this take it to the dealer, if they bark call GM.

Thank you for that. I am not having trouble with mine now but I am printing that off and putting it with my paperwork for my car for future reference.

FasNuf · 10-13-2019, 11:33 AM

If you never touched the supercharger, they should cover the full cost of replacement. If you changed anything, they might walk.

Red Hot ZL1 · 10-13-2019, 04:44 PM

Quote:

Originally Posted by silversleeper

Is the car stock?

Yes.

Red Hot ZL1 · 10-13-2019, 04:46 PM

Quote:

Originally Posted by ZMEnow

Read this take it to the dealer, if they bark call GM.

Thanks. I have it and I did call Chevy (the dealer gave me the number) and they assigned me a case number. Chevy (not the dealer) is the one that said they would cover 40%.

Red Hot ZL1 · 10-13-2019, 04:47 PM

Quote:

Originally Posted by FasNuf

If you never touched the supercharger, they should cover the full cost of replacement. If you changed anything, they might walk.

100% stock.

LD18SS · 10-13-2019, 05:28 PM

If stock like you say they are supposed to cover the entire cost, just had mine done for free a month ago and mine has headers, no cats, CAI, 90mm TB and retune, they never questioned it since the SC was never touched.

HDRDTD · 10-13-2019, 08:43 PM

Sounds like they were trying to pro-rate the repairs to account for the miles driven?

ZMEnow · 10-13-2019, 08:47 PM

Quote:

Originally Posted by Red Hot ZL1

Thanks. I have it and I did call Chevy (the dealer gave me the number) and they assigned me a case number. Chevy (not the dealer) is the one that said they would cover 40%.

Ask the dealer when the regional service rep from GM will be at the dealer next, and meet with him/ her. If they don’t budge get a lawyer show them the doc.

Shodown · 10-14-2019, 07:58 AM

I thought this was a '12 and '13 year model problem and they fixed it by 2014?

HDRDTD · 10-14-2019, 08:02 AM

Quote:

Originally Posted by Shodown

I thought this was a '12 and '13 year model problem and they fixed it by 2014?

Thew service bulletin mentioned above was issued in May of 2014 and covers the 12 & 13 model years.

silversleeper · 10-14-2019, 10:23 AM

Time to get a trusted nondealer mechanic to replace the $20 coupler for you.

10-12-2019, 10:56 PM	#1
Red Hot ZL1 Drives: 2014 Red Hot ZL1 Vert. M6. Join Date: Jan 2014 Location: Brandon, FL Posts: 217	Supercharger Isolation Coupler My 2014, built in NOV 2013 with ~62,000 miles, supercharger is making the dreaded noise. Chevy said they will cover 40% and I have to cover the other ($2,600). Sitting at Stingray Chevrolet in Plant City, FL (no issues with the dealer). Suggestions on how to get corporate to cover the whole amount for a defective/poor designed part?

10-13-2019, 12:29 AM	#2
silversleeper Big Crow Drives: '13 ZL1 Join Date: Mar 2017 Location: California Posts: 1,486	Is the car stock?

10-13-2019, 11:33 AM	#5
FasNuf Drives: 2014 Camaro ZL1 Join Date: Jul 2019 Location: Oregon Posts: 1,614 View My Garage	If you never touched the supercharger, they should cover the full cost of replacement. If you changed anything, they might walk.

10-13-2019, 05:28 PM	#9
LD18SS Drives: 2013 Camaro ZL1 Join Date: Aug 2018 Location: Texas Posts: 72	If stock like you say they are supposed to cover the entire cost, just had mine done for free a month ago and mine has headers, no cats, CAI, 90mm TB and retune, they never questioned it since the SC was never touched.

10-13-2019, 08:43 PM	#10
HDRDTD Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011 Location: Trenton, Michigan Posts: 7,047	Sounds like they were trying to pro-rate the repairs to account for the miles driven?

10-14-2019, 07:58 AM	#12
Shodown Drives: 2014 ZL1 Join Date: Jun 2009 Location: Tucson, AZ Posts: 314	I thought this was a '12 and '13 year model problem and they fixed it by 2014?

10-14-2019, 10:23 AM	#14
silversleeper Big Crow Drives: '13 ZL1 Join Date: Mar 2017 Location: California Posts: 1,486	Time to get a trusted nondealer mechanic to replace the $20 coupler for you.