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Old 10-22-2016, 08:02 AM   #29
Fred 6528

 
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This situation sucks for both the OP and the vendor but it does appear that Texas Speed attempted to make this issue better for the OP. Texas Speed articulated exactly what they would do beyond the original warranty and stood behind their statement, the OP disagreed with them and instantly tried to intimidate them by exposing their e-mails. Again this situation sucks but at the end of the day never mod your car if not ready for what could happen to it.
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Old 10-22-2016, 08:51 AM   #30
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Do like me. Inspect parts before install.
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Old 10-22-2016, 10:30 AM   #31
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Quote:
Originally Posted by Fred 6528 View Post
This situation sucks for both the OP and the vendor but it does appear that Texas Speed attempted to make this issue better for the OP. Texas Speed articulated exactly what they would do beyond the original warranty and stood behind their statement, the OP disagreed with them and instantly tried to intimidate them by exposing their e-mails. Again this situation sucks but at the end of the day never mod your car if not ready for what could happen to it.
I'm sure years before the Magnuson-Moss Warranty Act was established, people would go to the local watering hour, complain about the same issues and get the same responses I have on this thread; some supportive, some not and some saying that is what could happen if you decide to modify your car.

While the Magnuson-Moss Act does not cover anything involving after market parts privately purchased, I bring it up because someone or some people got sick of the industry trying to pull fast ones on them. Sure, the limited liability on a aftermarket part is there to keep people from telling a company you owe me, in the event the part in installed properly or abused. That I understand.

Before I posted this story I wanted to make certain this was not caused from improper installation from my end. The tech locally stated this was a milling defect and the head was assembled at Texas Speed and sent out that way. I am not a mechanical savy person so when the parts arrived, I left them in the sealed boxes and gave them to the tech in that condition, unopened.

If we, as consumers, allow companies to produce faulty products without some sort of consequences then they will continue to sell inferior products and make profit on the people who make an assumption that they well be there to support us in the event there ever is a mistake made by them.

I hear people all the time upset when I factory parts fails on there vehicle and hold the company accountable. Do you think the company would just tell you to suck it up if they could get away with it? Would you think it would be okay for a company to sell you a defective vehicle and then hid behind a policy that absolved them of any wrongdoing? Many of you may think this is comparing apples and oranges but the bottom line is its the same issues, there are just laws for one.
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Old 10-22-2016, 01:14 PM   #32
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Quote:
Originally Posted by alaskacamaro View Post
I'm sure years before the Magnuson-Moss Warranty Act was established, people would go to the local watering hour, complain about the same issues and get the same responses I have on this thread; some supportive, some not and some saying that is what could happen if you decide to modify your car.

While the Magnuson-Moss Act does not cover anything involving after market parts privately purchased, I bring it up because someone or some people got sick of the industry trying to pull fast ones on them. Sure, the limited liability on a aftermarket part is there to keep people from telling a company you owe me, in the event the part in installed properly or abused. That I understand.

Before I posted this story I wanted to make certain this was not caused from improper installation from my end. The tech locally stated this was a milling defect and the head was assembled at Texas Speed and sent out that way. I am not a mechanical savy person so when the parts arrived, I left them in the sealed boxes and gave them to the tech in that condition, unopened.

If we, as consumers, allow companies to produce faulty products without some sort of consequences then they will continue to sell inferior products and make profit on the people who make an assumption that they well be there to support us in the event there ever is a mistake made by them.

I hear people all the time upset when I factory parts fails on there vehicle and hold the company accountable. Do you think the company would just tell you to suck it up if they could get away with it? Would you think it would be okay for a company to sell you a defective vehicle and then hid behind a policy that absolved them of any wrongdoing? Many of you may think this is comparing apples and oranges but the bottom line is its the same issues, there are just laws for one.
MMW Act has nothing to do with your situation.

There was an issue noted immediately after install, and due diligence was not pursued to find the real issue. If this had been done, and there was a defect on the part, while I can't speak for the vendor, they might have been willing to work with you on the shop time to R/R the part, as it would've been under warranty and a fresh install.

However, over 1000 miles were put on the part from install to discovery. A lot can happen in 1000 miles. This was your decision to do this. You could have very well told the original installer, at the first sign of blue smoke, that you wanted the valve train checked, and again, as a professional mechanic, he should've recommended this.

At the time of discovery, the part was beyond warranty. I understand that there was delay to get the part installed. However, that is not the vendor's problem. Once you receive the part, the warranty clock starts ticking. You could've found someone else to install the heads at that time. The delay was your option, not theirs.

So now, you address the vendor with this problem, on an out of warranty part, with several hundred miles on that part. They could've very well told you to pound sand, as many companies would do. But they chose to respect the mere possibility that it could have been a defect, and gave you a new head. IMHO that's more than fair. Yet you seem to want to punch a gift horse in the mouth.

I agree with the general consensus here. Look, if you want to get in to the modding game, you need one of two things, either deep enough pockets to cover the repair replace costs, or a good set of tools.

While your post might make me reconsider their aftermarket heads if I were going that route, it certainly doesn't make me think they are not a good and fair company to deal with. Again, I would say they are being more than fair with you on this one.
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Old 10-23-2016, 05:14 PM   #33
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Sorry to read about your misfortune. It does suck when you mod your car expecting a certain expense and then something breaks causing even more expense. I once installed an intake manifold (10 years ago) on a 2003 Mustang GT I owned and accidentally dropped a washer into the port. Once I started the car up the washer got sucked in and wedged itself between a valve and the head surface causing the valve to remain open. Needless to say, the entire engine had to be removed, torn down, and rebuilt. The good thing was that my best friend did all the work for me for the price or the parts and charged me only $900 for the labor. Stuff like this happens all the time man.

With that said, when you mod, you're increasing your chances of engine failure. Most companies that warranty a part will only warranty that part. Not anything else that may be damaged due to that part failure. Except for supercharger warranties. They warranty the labor and all parts if the supercharger or the tuning is responsible. However those warranties cost about $1500-$2000 and require specific shops to do the labor. Heads, headers, cams, etc are different. The warranty covers the defective part and that is all. It doesn't cover labor or anything else. So TSP is doing what they're supposed to do. The fact that they're honoring the warranty even after it was over is going the extra mile. It sucks, but you can't really get mad at them.
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Old 02-15-2020, 06:11 PM   #34
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What ever became of this currently in the same situation on a gen 5 lt1 stroker only 3500 miles on a new motor spent 14,000 on them now I’m scared
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Old 02-15-2020, 11:16 PM   #35
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I run TSP PRC heads and never had a problem and I would buy them again. I believe that TSP stood up and covered something they were not obligated to. If I go to GM and ask them to cover something out of warranty or attempt to seek compensation on a modified part then I already know the outcome of that... I find the offer generous from TSP but also find it to be a misfortunate situation too. I accept when I start modifying my car that the risk is on me or I just don’t modify my car...
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Old 02-16-2020, 01:22 AM   #36
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Everyone is for the company, until its their car with the damage.

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Old 02-16-2020, 09:01 AM   #37
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Bought a set of preassembly prc heads as well.6 months later intake valve breaks off idling thru a red light and destroyed the motor. Will never use anything of texas speed again.
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Old 02-16-2020, 09:48 AM   #38
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So what does PRC stand for?
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Old 02-16-2020, 01:51 PM   #39
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Quote:
Originally Posted by BlaqWhole View Post
Sorry to read about your misfortune. It does suck when you mod your car expecting a certain expense and then something breaks causing even more expense. I once installed an intake manifold (10 years ago) on a 2003 Mustang GT I owned and accidentally dropped a washer into the port. Once I started the car up the washer got sucked in and wedged itself between a valve and the head surface causing the valve to remain open. Needless to say, the entire engine had to be removed, torn down, and rebuilt. The good thing was that my best friend did all the work for me for the price or the parts and charged me only $900 for the labor. Stuff like this happens all the time man.

With that said, when you mod, you're increasing your chances of engine failure. Most companies that warranty a part will only warranty that part. Not anything else that may be damaged due to that part failure. Except for supercharger warranties. They warranty the labor and all parts if the supercharger or the tuning is responsible. However those warranties cost about $1500-$2000 and require specific shops to do the labor. Heads, headers, cams, etc are different. The warranty covers the defective part and that is all. It doesn't cover labor or anything else. So TSP is doing what they're supposed to do. The fact that they're honoring the warranty even after it was over is going the extra mile. It sucks, but you can't really get mad at them.
I ask myself how such a seals can be damaged in this way on the installation of factory-assembled heads and if not by the installation, how can this fault be caused by driving.

I was doing this on an old small block right now.



And if I do everything well, the engine will live me longer than I do.

Sorry, but I see a mistake in TSP
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Old 02-16-2020, 02:19 PM   #40
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Wow, you have me buggin now.... im having the same issue here with oil consumption. PRC heads milled .020... i went as far as replacing the valve seals but it looks as if im still having a issue. Gonna reroute my catchcan lines and hope it goes away but now im worried..... best of luck man! Mine only have 5k miles on them and were purchased in july of this year. I hope they r not suffering from the same or similar issue..... hmmmm
I had oil consumption issues after TFS GenX 255 heads.

Turned out, the guy I had install them did not read the directions and failed to seal the Intake Rocker Arm Bolts.

If they are not sealed, oil can get sucked right in to the combustion chambers.

This applies to some ported heads and after-market heads where the port work cuts in and exposes the intake rocker arm bolt.
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Old 02-16-2020, 04:51 PM   #41
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Wondering if Texas speed can chime in on this I was looking at getting some PRC heads this summer
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Old 02-16-2020, 09:09 PM   #42
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I was on the fence of getting some PRC 260s myself.
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