Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Gen5DIY
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Technical Camaro Topics > Camaro Issues / Problems | Warranty Discussions | TSB and Recalls


Reply
 
Thread Tools
Old 08-08-2014, 12:51 PM   #15
Dr. Evil
 
Dr. Evil's Avatar
 
Drives: 2013 SS
Join Date: May 2011
Location: Tennessee
Posts: 350
Jeff, I'll have her contact you, thanks for the reply.
I don't think she is completely against Camaros at this point, just let down. I let her drive mine and used it to teach her how to drive a manual trans which got her a bit excited about Camaros again. I don't want to speak for her but I 'think' she may be open to the idea of getting another one if there are reasonable terms.

Overall I'm not so blinded by brand loyalty that I'd push her to get another Camaro because I like them. I did mention that if she wants a similar car to look at the new mustangs since they are popular and not a bad product. I just hate to see someone disillusioned so early about a car/brand. I've bought 2 new Camaros and had good experiences with both. Its likely that if she goes to another brand and has a good experience she'll be in that camp forever. It doesn't even have to be a great experience, just adequate by comparison.
__________________
2013 model 2SS LS3
1969 model wife. Factory stock, no mods. Redhead package.
2005 model son. Special ordered with the hell on wheels package.
Dr. Evil is offline   Reply With Quote
Old 08-09-2014, 02:37 PM   #16
PalmerGA


 
PalmerGA's Avatar
 
Drives: 2013 SIM 1SS/RS L99
Join Date: May 2012
Location: Southwest GA
Posts: 8,708
Quote:
Originally Posted by RobertRS View Post
Just a FYI....these dates have not happened yet.
She has had enough experiences with this car already and, by now, is able to anticipate future problems. Just planning ahead.
__________________
2013 1SS/RS Coupe L99, Stainless Power Works LT Headers, SCT X4 Custom Tune from RDP, CAI Inc. Air Intake w/ Apex Scoop, VMAX CNC Ported Throttle Body, Solo Axle-Back Exhaust w/ J-pipes, Apex Catch Can, Husky Splash Guards, Heritage Grille, 3D Carbon Rear Spoiler, Oracle Chrome Turn Signal Bulbs, GM Reverse Light Trim Billets, Gorilla Black Locking Lugs, Emblem Pros Retro SS Badges/Custom Retro SS Kickplates/Under-hood Bowtie, 35% window Tint
PalmerGA is offline   Reply With Quote
Old 08-11-2014, 07:57 AM   #17
Chevrolet Customer Svc


 
Chevrolet Customer Svc's Avatar
 
Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,328
Quote:
Originally Posted by Dr. Evil View Post
Jeff, I'll have her contact you, thanks for the reply.
I don't think she is completely against Camaros at this point, just let down. I let her drive mine and used it to teach her how to drive a manual trans which got her a bit excited about Camaros again. I don't want to speak for her but I 'think' she may be open to the idea of getting another one if there are reasonable terms.

Overall I'm not so blinded by brand loyalty that I'd push her to get another Camaro because I like them. I did mention that if she wants a similar car to look at the new mustangs since they are popular and not a bad product. I just hate to see someone disillusioned so early about a car/brand. I've bought 2 new Camaros and had good experiences with both. Its likely that if she goes to another brand and has a good experience she'll be in that camp forever. It doesn't even have to be a great experience, just adequate by comparison.
Dr Evil,
Again, I truly apologize for the concerns your friend has had with her car. I have received her email and will begin to look into it further. Thanks for reaching out to us!

Jeff M.
Chevrolet Customer Care
Chevrolet Customer Svc is offline   Reply With Quote
Old 08-11-2014, 08:08 AM   #18
Dr. Evil
 
Dr. Evil's Avatar
 
Drives: 2013 SS
Join Date: May 2011
Location: Tennessee
Posts: 350
Jeff, she has your information and has sent an email. Thank you.
__________________
2013 model 2SS LS3
1969 model wife. Factory stock, no mods. Redhead package.
2005 model son. Special ordered with the hell on wheels package.
Dr. Evil is offline   Reply With Quote
Old 08-14-2014, 09:25 AM   #19
Exordus
 
Exordus's Avatar
 
Drives: 2014 2SS/RS Convertible, Yellow
Join Date: Jul 2014
Location: PA
Posts: 47
This is my fear at the moment. My brand new camaro had 1200 miles on it when I started getting a "clunking" sound in the back end. I am currently using a loaner while they try and fix the issue bit it isnt my Camaro. I love my car, its my dream car but it being in the shop after 1 month of use scares the hell outta me. This is my first Chevy product. My 11 year old F150 that I traded in was never in the shop except for inspections and routine maintanence. Just hope her story doesnt end up being my story!!
Exordus is offline   Reply With Quote
Old 08-25-2014, 10:54 PM   #20
Dr. Evil
 
Dr. Evil's Avatar
 
Drives: 2013 SS
Join Date: May 2011
Location: Tennessee
Posts: 350
Update, she took the car in for the AC and noise from the exhaust last Monday. They still have the car in the shop and she hasn't heard anything back yet.
Just for reference, she had 79 repair days before this, she is at 87 as of today.

87 repair days since last Fall. 3 months in the shop.
__________________
2013 model 2SS LS3
1969 model wife. Factory stock, no mods. Redhead package.
2005 model son. Special ordered with the hell on wheels package.
Dr. Evil is offline   Reply With Quote
Old 08-25-2014, 11:00 PM   #21
Lndryguru
 
Drives: 2013 Camaro 2SS/RS
Join Date: Apr 2014
Location: Las Vegas, NV
Posts: 216
? LEMON LAW
__________________
2013 Camaro SS Victory Red/Black Stripes
Lndryguru is offline   Reply With Quote
Old 08-25-2014, 11:20 PM   #22
Todd in Vancouver

 
Todd in Vancouver's Avatar
 
Drives: 2014 ZL1
Join Date: Oct 2013
Location: Vancouver, BC
Posts: 1,542
That's just awful. Not to bash the dealer but sometimes after working on a car for a while they get tunnel vision and it's just time for a different set of eyes. Hope they get it sorted out and Manufactures have a way of making it right. They can for example pay the loan while it's been in the shop and by your data they should be covering 3 months payments.

It sucks but sometimes all these issues can be something as simple as a bad ground or poor PCM pin connection and the car is fine after that. Hope they get it sorted out soon so she can enjoy her car.
__________________
Todd in Vancouver
'14 ZL1 Camaro
'67 Camaro SS Pro-tour in process

How hard can it be...
Check out my other build http://www.pro-touring.com/threads/9...ject-Obsession


Todd in Vancouver is offline   Reply With Quote
Old 08-27-2014, 11:31 PM   #23
Dr. Evil
 
Dr. Evil's Avatar
 
Drives: 2013 SS
Join Date: May 2011
Location: Tennessee
Posts: 350
Todd, I've thought of that but what dealership really wants to take over someone elses problems. Especially when they didn't make the original sale. Those kinds of places are few and far in between.


They still have her car. I think I may have to go down there with her and demand to meet with the GM.
__________________
2013 model 2SS LS3
1969 model wife. Factory stock, no mods. Redhead package.
2005 model son. Special ordered with the hell on wheels package.
Dr. Evil is offline   Reply With Quote
Old 08-31-2014, 01:39 PM   #24
Dr. Evil
 
Dr. Evil's Avatar
 
Drives: 2013 SS
Join Date: May 2011
Location: Tennessee
Posts: 350
She got her car back. They replaced the catalytic converter and a re flash for the HVAC. We'll see how long this holds up.
__________________
2013 model 2SS LS3
1969 model wife. Factory stock, no mods. Redhead package.
2005 model son. Special ordered with the hell on wheels package.
Dr. Evil is offline   Reply With Quote
Old 09-02-2014, 05:09 PM   #25
Chevrolet Customer Svc


 
Chevrolet Customer Svc's Avatar
 
Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,328
Quote:
Originally Posted by Dr. Evil View Post
She got her car back. They replaced the catalytic converter and a re flash for the HVAC. We'll see how long this holds up.
Dr. Evil,

Thanks for your update! It's great to hear that the dealer addressed your friend's concerns and now service is complete. Please let us know how she feels the vehicle operates moving forward and don't hesitate to have her contact us if any additional questions or concerns arise.

William R.
Chevrolet Customer Care
Chevrolet Customer Svc is offline   Reply With Quote
Old 09-14-2014, 01:41 PM   #26
Dr. Evil
 
Dr. Evil's Avatar
 
Drives: 2013 SS
Join Date: May 2011
Location: Tennessee
Posts: 350
I got a text from my friend yesterday. It looks like GM is going to buy the car back or do a swap with her to get her another car. I don't have all the details yet but I'll post them when I do, at least as much as is appropriate. My hope is that she just got a bad car for what ever reason and its an aberration. I hope her next car, whatever it may be, is trouble free.
I also want this whole ordeal to be not necessarily a blueprint for others on how to resolve their issues but at least show that it is possible since every situation is different.
__________________
2013 model 2SS LS3
1969 model wife. Factory stock, no mods. Redhead package.
2005 model son. Special ordered with the hell on wheels package.
Dr. Evil is offline   Reply With Quote
Old 09-17-2014, 01:45 AM   #27
Schluney
 
Schluney's Avatar
 
Drives: 2014 2SS 1LE
Join Date: Sep 2013
Location: Twin Cities
Posts: 618
Quote:
Originally Posted by Dr. Evil View Post
I got a text from my friend yesterday. It looks like GM is going to buy the car back or do a swap with her to get her another car. I don't have all the details yet but I'll post them when I do, at least as much as is appropriate. My hope is that she just got a bad car for what ever reason and its an aberration. I hope her next car, whatever it may be, is trouble free.
I also want this whole ordeal to be not necessarily a blueprint for others on how to resolve their issues but at least show that it is possible since every situation is different.
Glad to see GM doing the right thing!
__________________
14 2SS RS 1LE Recaro NPP Pat G cam and tune, Trick flow heads Long tube headers catless
Schluney is offline   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:27 PM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2018, vBulletin Solutions, Inc.