Kudos to my dealer - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

3 SS's · 04-13-2009, 09:49 AM

I just have to give a

to the dealer I'm getting my Camaro from.

I wasn't a preoder and haven't been waiting since October like most of you guys, I actually took over an early order from October that someone else cancelled, but have been treated like it's been my order from the getgo

Since I took over the order on 3/5 I've been to the dealership about 5 times, called twice and have e-mailed about a 1/2 dozen times.... and everytime have been treated like I was Avis visiting Moreno Valley

.
They could have taken the original cancelled order and kept the car, put it on the lot and marked it up, like lots of other dealerships would have done... but they didn't, they passed the sale on to me at MSRP.
They have been very welcoming of all my questions and requests, right down to making some last minute changes for me this past weekend and constantly updating me with status changes and sending me documenting paperwork.

By far this has been the best experience with any dealer I've used , dating back to my very first new vehicle in 1985.... yes it was a Chevy too.

Anyway... if anyone in the area needs an honest dealership to work with they should give them a shout, I'm not exactly sure of what they have left in allocations, but you'll get an honest answer.

Ask for Frank Gaudio

Richard Chevrolet
1405 Highland Ave (Route 10)
Cheshire, CT 06410
203-651-7430

http://www.richardchevy.net/

Douge · 04-13-2009, 10:00 AM

IMO this is just good business and should be a standard not the exception but it is nice to hear about a dealer doing their job well.

UCF w00t · 04-13-2009, 10:05 AM

My salesman and even the GM have never returned a call of mine. The only way I've gotten in touch with them was to either call while they weren't busy at their desk or go in and visit in person.

3 SS's · 04-13-2009, 10:17 AM

Quote:

Originally Posted by Douge

IMO this is just good business and should be a standard not the exception but it is nice to hear about a dealer doing their job well.

Yes... but more often than not, it's not the case.:(

Quote:

Originally Posted by UCF w00t

My salesman and even the GM have never returned a call of mine. The only way I've gotten in touch with them was to either call while they weren't busy at their desk or go in and visit in person.

That sucks... do they know who you are ...and what kind of work you do here at Camaro5.com

thanks for all the work on those spread sheets, I've actually sent the link to my dealer.

CamaroScotty · 04-13-2009, 10:19 AM

Quote:

Originally Posted by UCF w00t

My salesman and even the GM have never returned a call of mine. The only way I've gotten in touch with them was to either call while they weren't busy at their desk or go in and visit in person.

DEWD!!!!!

:(

Sorry to hear this...

UCF w00t · 04-13-2009, 11:02 AM

Quote:

Originally Posted by 3 SS's

That sucks... do they know who you are ...and what kind of work you do here at Camaro5.com

thanks for all the work on those spread sheets, I've actually sent the link to my dealer.

I've already sorta caused them trouble with it lol (actually they screwed up but that's another story). Although I don't think they know. Maybe I should tell them. I've tried to convince my salesman that you can believe things you read on the internet but he isn't very receptive. I do know that he knows of this forum though. He actually mentioned it to me when I first ordered and had it bookmarked on his computer.

Chevyrocker · 04-13-2009, 11:02 AM

Quote:

Originally Posted by 3 SS's

Since I took over the order on 3/5 I've been to the dealership about 5 times, called twice and have e-mailed about a 1/2 dozen times.... and everytime have been treated like I was Avis visiting Moreno Valley

.

*mlee* · 04-14-2009, 10:53 AM

My salesman knows I know more than he does due to this forum... Don't think he likes it too much, especially when I brought up the fact that someone at his dealership ordered 2 weeks after me and was picked up before me. Of course he didn't have a clue about any of that (inventory Mgr does though) I didn't get upset or provide any names. Just wanted him to know I knew and to keep his eye on my order.

Now I'm pretty sure he gives me the straight poop when I e-mail.

3 SS's · 04-15-2009, 11:30 AM

Quote:

Originally Posted by mlee

My salesman knows I know more than he does due to this forum... Don't think he likes it too much, especially when I brought up the fact that someone at his dealership ordered 2 weeks after me and was picked up before me. Of course he didn't have a clue about any of that (inventory Mgr does though) I didn't get upset or provide any names. Just wanted him to know I knew and to keep his eye on my order.

Now I'm pretty sure he gives me the straight poop when I e-mail.

After my inital dealing with the salesman, all my info & correspondence has been directly from the sales mgr.

ravensjeff · 04-15-2009, 12:26 PM

Quote:

Originally Posted by 3 SS's

After my inital dealing with the salesman, all my info & correspondence has been directly from the sales mgr.

I think this is the case with all dealers. I'm sure they don't give the salesmen access to the info we need. I ordered from a Md dealer and am getting updates from the order rep in Ohio.

peswolf · 04-15-2009, 12:40 PM

My dealer is Jeff Gordon Chevy in wilmington n.c. These guys are on top of all new camaro orders they have taken.Mickey and the sales manager Tony have been up front and honest right from start,answered the phone every time I call.I couldn't ask for beter service.These guys want me in my car.I feel sorry for the people who are not getting treated as well from their dealer

04-13-2009, 09:49 AM	#1
3 SS's Drives: Chevelle SS's Join Date: Feb 2009 Location: outta my mind Posts: 3,034 View My Garage	Kudos to my dealer I just have to give a to the dealer I'm getting my Camaro from. I wasn't a preoder and haven't been waiting since October like most of you guys, I actually took over an early order from October that someone else cancelled, but have been treated like it's been my order from the getgo Since I took over the order on 3/5 I've been to the dealership about 5 times, called twice and have e-mailed about a 1/2 dozen times.... and everytime have been treated like I was Avis visiting Moreno Valley . They could have taken the original cancelled order and kept the car, put it on the lot and marked it up, like lots of other dealerships would have done... but they didn't, they passed the sale on to me at MSRP. They have been very welcoming of all my questions and requests, right down to making some last minute changes for me this past weekend and constantly updating me with status changes and sending me documenting paperwork. By far this has been the best experience with any dealer I've used , dating back to my very first new vehicle in 1985.... yes it was a Chevy too. Anyway... if anyone in the area needs an honest dealership to work with they should give them a shout, I'm not exactly sure of what they have left in allocations, but you'll get an honest answer. Ask for Frank Gaudio Richard Chevrolet 1405 Highland Ave (Route 10) Cheshire, CT 06410 203-651-7430 http://www.richardchevy.net/ Last edited by 3 SS's; 04-13-2009 at 10:14 AM.

04-13-2009, 10:00 AM	#2
Douge Eurotrash Connossieur Drives: 1985 Mercedes 500SEL Join Date: Mar 2009 Location: Chandler, AZ Posts: 188	IMO this is just good business and should be a standard not the exception but it is nice to hear about a dealer doing their job well. __________________ 2011 Camaro Convertible 2SS, Imperial Blue/Gray Silver Rally Stripes

04-14-2009, 10:53 AM	#8
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,490 View My Garage	My salesman knows I know more than he does due to this forum... Don't think he likes it too much, especially when I brought up the fact that someone at his dealership ordered 2 weeks after me and was picked up before me. Of course he didn't have a clue about any of that (inventory Mgr does though) I didn't get upset or provide any names. Just wanted him to know I knew and to keep his eye on my order. Now I'm pretty sure he gives me the straight poop when I e-mail. __________________

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04-13-2009, 10:05 AM	#3
UCF w00t Geek Drives: IOM 2010 Camaro 2SS Join Date: Oct 2008 Location: Orlando Posts: 4,452	My salesman and even the GM have never returned a call of mine. The only way I've gotten in touch with them was to either call while they weren't busy at their desk or go in and visit in person.

04-15-2009, 12:40 PM	#11
peswolf Drives: 2010 v6 camaro silver Join Date: Apr 2009 Location: wilmington. n.c. Posts: 12	My dealer is Jeff Gordon Chevy in wilmington n.c. These guys are on top of all new camaro orders they have taken.Mickey and the sales manager Tony have been up front and honest right from start,answered the phone every time I call.I couldn't ask for beter service.These guys want me in my car.I feel sorry for the people who are not getting treated as well from their dealer