All I have to say is WOW FEDEX!! UNREAL - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

vexss2010 · 02-23-2012, 08:53 AM

I am LIVID WITH FED EX RIGHT NOW!!!

I sold my wheels and shipped them out via fed ex..packaged them good as shown in the pics but in the 2 days that it took them to deliver it fedex managed to nick up the wheels (which im insured up to $1200)...i submitted a claim for the buyer and they are investigating it right now...i told the guy to get a quote on how much itll be to repair but fed ex ended up picking them up before he could..But I contacted a local repair place that lives where the recipient lives and he quoted at $125 per wheel..Emailed the lady who is working on the claim and she responds that shes looking at the report today and will get back to me (this was yest and she didnt get back to me)... THENNNNNNN come to find out. fed ex shipped 1 YES 1 of the wheels back to me and as we speak its in transit to be delivered back to me with the 3 other wheels still at the recipients local fed ex facility!!! The whole purpose of them picking up the wheels from the buyer was just for INSPECTING it and then they were going to redeliver it..I even called customer service and they even reassured me that they would be redelivered back to the buyer.. ANd NOTE this wheel is UNPACKAGED!! ITS BARE NAKED with no package whatsoever...I called and spoke to a supervisor and shes said she will take care of this and make sure the package doesnt get shipped back to me blah blah blah...I could only imagine what the wheel looks like!!! FED ex better man up and give the buyer the FULL amount of what the WHEEL costs since more then likely he will have to get it replaced....So aggervated with fedex right now..this has been an crazy and hair pulling experience that I have ever had with a shipping company!! heres the pics and how i packaged the wheels!!

AKA-22 · 02-23-2012, 08:56 AM

What can Brown do for you.......

vexss2010 · 02-23-2012, 08:58 AM

Quote:

Originally Posted by AKA-22

What can Brown do for you.......

never again ....everytime i see a fedex truck he will expect the bird from me!! Boy do I feel bad for the fedex guy that delivers shipment at work 2x a week..lol

toesuf94 · 02-23-2012, 08:58 AM

Quote:

Originally Posted by AKA-22

What can Brown do for you.......

Brown is UPS...Fedex is blue.

And both are LETHAL if you are not careful.

SSTG · 02-23-2012, 09:17 AM

Sucks bro!

VanquisherSS · 02-23-2012, 09:21 AM

Ups did similar to my rims. I had to have them all sent to 360 to be refinished. Horrible.

vexss2010 · 02-23-2012, 09:24 AM

Quote:

Originally Posted by VanquisherSS

Ups did similar to my rims. I had to have them all sent to 360 to be refinished. Horrible.

ya but funny thing is they just sent 1 back to me!! Just got off the phone with them and their trying to cancel the delivery and have them shipped back to his local fed facility...They better take care of this problem for real..this is on them not the buyer nor me

CamaroDreams07 · 02-23-2012, 09:42 AM

That's incredible. I mean it looks like you bundled those things up tight and they still came out like that? What a joke, that had to be willful negligence. Simple handling wouldn't cause that. Throwing them around the warehouse floor or dropping them off the truck are the only things I can think of.

PAUL SS · 02-23-2012, 09:43 AM

Any pictures of the wheels before you shipped them or of the condition of the packaging when it arrived at the recipient before he unwrapped them. Rule #1 when something arrives damaged, take pictures of damaged packaging.

vexss2010 · 02-23-2012, 09:46 AM

Quote:

Originally Posted by CamaroDreams07

That's incredible. I mean it looks like you bundled those things up tight and they still came out like that? What a joke, that had to be willful negligence. Simple handling wouldn't cause that. Throwing them around the warehouse floor or dropping them off the truck are the only things I can think of.

and on top of that they send 1 wheel back to me thats NOT packaged..wtf is going on...The supervisor said they will be responsible for this..DAMN RIGHT UR GOING TO BE RESPONSIBLE

edgehead2000 · 02-23-2012, 09:49 AM

Damn! This is why people are afraid to buy wheels from others online. As long as it's insured though.

vexss2010 · 02-23-2012, 09:51 AM

Quote:

Originally Posted by edgehead2000

Damn! This is why people are afraid to buy wheels from others online. As long as it's insured though.

yup insured up to $1200 for all 4..thank god...But Im going to fight to get the $215 that it costed to ship these out refunded to me for this whole fiasco and yes LESSON LEARNED no more shipping wheels out for me..LOCAL PICKUP ONLY

fastfreddie · 02-23-2012, 10:01 AM

Sorry to hear that, FEDEX is usually pretty reliable. I always cringe when someone sends me something trough UPS. I do hope they take care of it for you. I know it will be hard, but try not to condemn or punish all FEDEX delivery people for this. Take a deep breath......hopefully it will work out.

Easy for me to say, huh.

Black5thgen · 02-23-2012, 10:04 AM

Same exact thing happened to me when I sold my stock Vette rims a few months back. I packaged them up in boxes and cushioned them, FedEx even put a fragile tag on it and two rims got beat up pretty bad. The long and short is that I filed a claim, never heard back from them but the buyer did. FedEx claimed it was my fault and the packaging wasn't good enough which was BS so I wound up refunding some of the money to the buyer. I have heard from a lot of people that FedEx is impossible to deal with on claims.

02-23-2012, 08:56 AM	#2
AKA-22 Drives: ELLE-1 Join Date: Jul 2011 Location: Farmington ,mo Posts: 1,175	Fedex... What can Brown do for you.......

02-23-2012, 09:42 AM	#8
CamaroDreams07 Drives: Slow V6 Join Date: Jun 2009 Location: East Lansing, MI Posts: 9,361 View My Garage	That's incredible. I mean it looks like you bundled those things up tight and they still came out like that? What a joke, that had to be willful negligence. Simple handling wouldn't cause that. Throwing them around the warehouse floor or dropping them off the truck are the only things I can think of. __________________ [B]

02-23-2012, 09:43 AM	#9
PAUL SS The Mark of Excellence Drives: 2010 ABM 1SS RS LS3 Join Date: Jan 2009 Location: Smallest State in the Union Posts: 8,690 View My Garage	Any pictures of the wheels before you shipped them or of the condition of the packaging when it arrived at the recipient before he unwrapped them. Rule #1 when something arrives damaged, take pictures of damaged packaging. __________________ BMR, CAI, DynoMax, Elite Eng., Hurst, Jannetty, Clear Image Headers & Hi Flow cats, Jet Hot, LSR, TSW, VMax, Vredestein

02-23-2012, 10:01 AM	#13
fastfreddie FreakyFast! Drives: 2010 2SS/RS S/C NicKey #55 Join Date: Feb 2011 Location: Central Illinois Posts: 931	Sorry to hear that, FEDEX is usually pretty reliable. I always cringe when someone sends me something trough UPS. I do hope they take care of it for you. I know it will be hard, but try not to condemn or punish all FEDEX delivery people for this. Take a deep breath......hopefully it will work out. Easy for me to say, huh. __________________ 2010 2SS/RS #55 NicKey Stage 2S Super-Camaro custom painted by Pete (Mr. Showstopper) Build Thread: http://www.camaro5.com/forums/showthread.php?t=250743

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02-23-2012, 08:53 AM	#1
vexss2010 Drives: 2016 Summit White 2SS Join Date: Sep 2011 Location: Janesville,Wisconsin Posts: 1,340	All I have to say is WOW FEDEX!! UNREAL I am LIVID WITH FED EX RIGHT NOW!!! I sold my wheels and shipped them out via fed ex..packaged them good as shown in the pics but in the 2 days that it took them to deliver it fedex managed to nick up the wheels (which im insured up to $1200)...i submitted a claim for the buyer and they are investigating it right now...i told the guy to get a quote on how much itll be to repair but fed ex ended up picking them up before he could..But I contacted a local repair place that lives where the recipient lives and he quoted at $125 per wheel..Emailed the lady who is working on the claim and she responds that shes looking at the report today and will get back to me (this was yest and she didnt get back to me)... THENNNNNNN come to find out. fed ex shipped 1 YES 1 of the wheels back to me and as we speak its in transit to be delivered back to me with the 3 other wheels still at the recipients local fed ex facility!!! The whole purpose of them picking up the wheels from the buyer was just for INSPECTING it and then they were going to redeliver it..I even called customer service and they even reassured me that they would be redelivered back to the buyer.. ANd NOTE this wheel is UNPACKAGED!! ITS BARE NAKED with no package whatsoever...I called and spoke to a supervisor and shes said she will take care of this and make sure the package doesnt get shipped back to me blah blah blah...I could only imagine what the wheel looks like!!! FED ex better man up and give the buyer the FULL amount of what the WHEEL costs since more then likely he will have to get it replaced....So aggervated with fedex right now..this has been an crazy and hair pulling experience that I have ever had with a shipping company!! heres the pics and how i packaged the wheels!! Last edited by vexss2010; 02-23-2012 at 09:09 AM.

02-23-2012, 09:17 AM	#5
SSTG Drives: 2014 Z51 Corvette Join Date: Apr 2011 Location: Ofallon, Mo. Posts: 5,822	Sucks bro!

02-23-2012, 09:21 AM	#6
VanquisherSS Hasbin of Stock Bottom HP Drives: CTS-V Coupe, 04 TT Viper Join Date: May 2011 Location: NJ Posts: 2,561 View My Garage	Ups did similar to my rims. I had to have them all sent to 360 to be refinished. Horrible.

02-23-2012, 09:49 AM	#11
edgehead2000 2016 Camaro 1LT 2.0T Drives: Nemesis Join Date: Feb 2011 Location: Albuquerque, NM Posts: 844	Damn! This is why people are afraid to buy wheels from others online. As long as it's insured though.

02-23-2012, 10:04 AM	#14
Black5thgen Account Suspended Drives: 2007 C6 Join Date: Apr 2007 Location: chicago Posts: 2,251 View My Garage	Same exact thing happened to me when I sold my stock Vette rims a few months back. I packaged them up in boxes and cushioned them, FedEx even put a fragile tag on it and two rims got beat up pretty bad. The long and short is that I filed a claim, never heard back from them but the buyer did. FedEx claimed it was my fault and the packaging wasn't good enough which was BS so I wound up refunding some of the money to the buyer. I have heard from a lot of people that FedEx is impossible to deal with on claims.