1-800 NUMBER? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

StlRomAniaN · 05-07-2009, 03:24 PM

I know it's usually all over this site, but I want to call it now. Does anyone know it? I have a TPW of 5/4-5/10 and I just want to check its progress.

PQ · 05-07-2009, 03:25 PM

1-800-USEARCH

camarossrs2150 · 05-07-2009, 03:29 PM

i called yesterday .and the lady called my dealer and then she gave me the info not worth it

benjaminkeith · 05-07-2009, 03:48 PM

1800 222 1020

Angelina · 05-08-2009, 02:39 PM

I called today, and the guy told me my order was not picked up yet lol...I have the workbench and i'm at 3400. I think it depends on who you get and if they know what they are talking about.

NotAnInsider · 05-08-2009, 10:51 PM

Quote:

Originally Posted by Angelina

I called today, and the guy told me my order was not picked up yet lol...I have the workbench and i'm at 3400. I think it depends on who you get and if they know what they are talking about.

They probably didn't have the right terminology. Did they say "Not picked up" or "not started production / not produced"? One is right, one is wrong

redjewel · 05-08-2009, 10:55 PM

I found out today that when you call that number it goes as a complaint against your dealer. I called to ask about the welcome package because my dealer told me to call them. Only to find out it went as a complaint against them.
That particular situation should not go as a complaint because the dealer is not the ones issuing the package GM is. I like my dealer and I wont call 800-complain-on-your-dealer again. I will try to get my dealer to handle the welcome package.

getoverit · 05-08-2009, 10:58 PM

Quote:

Originally Posted by redjewel

I found out today that when you cahll that number it goes as a complaint against your dealer. I called to ask about the welcome package because my dealer told me to call them. Only to find out it went as a complaint against them.
That particular situation should not go as a complaint because the dealer is not the ones issuing the package GM is. I like my dealer and I wont call 800-complain-on-your-dealer again. I will try to get my dealer to handle the welcome package.

That is not true.
I called to get information and my Dealer did get a call as well. He informed me that they are required to call him to get information as well. He was just annoyed by it.

NotAnInsider · 05-08-2009, 11:00 PM

Calls to CS are not taken as complaints. Absolutely not, but dealers don't like people going around them. Especially if you tell CS that the dealer is giving you event codes, or info you shouldn't have. They then get nervous that they're going to get in trouble. So they call you up and say "hey, WTF? Why are you calling in?"

You can call CS anytime you want but its rather pointless.

ZYAL8R · 05-08-2009, 11:05 PM

As I've said in a couple of threads identical to this one before......this number is useless. Expecially considering all they do is turn right around and call your dealer, which IMO pisses your dealer off b/c you went above their heads, so to speak.

NotAnInsider · 05-08-2009, 11:10 PM

Agreed

CSams · 05-09-2009, 06:40 AM

I keep reading that you don't want to piss off GM or your dealer. Has everyone forgot, you are the customer? GM has made you all feel like they are doing you a favor. Other car companies keep you informed all the way and it is no bother to call and ask questions. Stop giving GM the power to shut you out. You are paying them big dollars, they need you to stay in business. Make them accountable to you, the paying customer. My opinion.

05-07-2009, 03:24 PM	#1
StlRomAniaN Drives: IOM 2010 Camaro 2SS/RS Join Date: Mar 2009 Location: St. Louis Posts: 1,716 View My Garage	1-800 NUMBER? I know it's usually all over this site, but I want to call it now. Does anyone know it? I have a TPW of 5/4-5/10 and I just want to check its progress. __________________

05-07-2009, 03:25 PM	#2
PQ Booooosted. Drives: 2010 Supercharged SS Join Date: Apr 2008 Location: Mobile, AL Posts: 36,801 View My Garage	1-800-USEARCH __________________

05-07-2009, 03:48 PM	#4
benjaminkeith Uber Member Drives: 2SS/RS Blk/Blk 6spd Join Date: Apr 2009 Location: Asheville, NC Posts: 131	1800 222 1020 __________________ 1000, Dealer Order (3.06.09) - Order # NHNNZH 1100, Preliminary order accepted (03.09.09) 2000, Order accepted by GM (4.30.09) 3000, Order accepted by production control (5.7.09) 3100, Order available to sequence (5.14.09) 3300, Order scheduled for production (6.16.09)-TPW 6.29.09 3400, Order broadcast (6.30.09) 3800, Order produced (7.02.09) - 2G1FT1EWXA9123955 4000, Available to ship (7.06.09) 4200, Shipped (7.06.09) - RC# GTW 310094 4800, Rail Ramp Unload (7.22.09) 5000, Delivered to the dealer (7.23.09) 6000, Delivered to the customer (7.23.09)

05-08-2009, 02:39 PM	#5
Angelina . Drives: 2010 Camaro! Join Date: Mar 2009 Location: Michigan Posts: 413	I called today, and the guy told me my order was not picked up yet lol...I have the workbench and i'm at 3400. I think it depends on who you get and if they know what they are talking about. __________________ Proud Owner of 7 Chevys. Drives: 2SS RS, IOM, Auto, Sunroof Delivered: 5/15/09

05-08-2009, 11:05 PM	#10
ZYAL8R Drives: 2010 SS/RS Join Date: Oct 2008 Location: In my garage Posts: 905	As I've said in a couple of threads identical to this one before......this number is useless. Expecially considering all they do is turn right around and call your dealer, which IMO pisses your dealer off b/c you went above their heads, so to speak. __________________ 2010 Chevy Camaro Black on Black! 84' Chevy S-10 91' Chevy S-10 Ext. Cab 90' GMC Sierra Reg. Cab 350 V8 2003 GMC Sierra HD 4x4 Crew 6.0 2005 GMC Yukon 5.3 2008 GMC Ext. Cab 4x4 5.3 2008 GMC Yukon SLT 5.3 This truck man is about to go for something a little more sporty.

05-07-2009, 03:29 PM	#3
camarossrs2150 Drives: abm2ssrs Join Date: Apr 2009 Location: still out of my mind Posts: 2,095	i called yesterday .and the lady called my dealer and then she gave me the info not worth it

05-08-2009, 10:55 PM	#7
redjewel Drives: 2010 Camaro 2SS RJT Join Date: Apr 2009 Location: Spring, TX Posts: 257	I found out today that when you call that number it goes as a complaint against your dealer. I called to ask about the welcome package because my dealer told me to call them. Only to find out it went as a complaint against them. That particular situation should not go as a complaint because the dealer is not the ones issuing the package GM is. I like my dealer and I wont call 800-complain-on-your-dealer again. I will try to get my dealer to handle the welcome package.

05-08-2009, 11:00 PM	#9
NotAnInsider Drives: just sold it. Feet! Join Date: May 2009 Location: Philadelphia, PA Posts: 391	Calls to CS are not taken as complaints. Absolutely not, but dealers don't like people going around them. Especially if you tell CS that the dealer is giving you event codes, or info you shouldn't have. They then get nervous that they're going to get in trouble. So they call you up and say "hey, WTF? Why are you calling in?" You can call CS anytime you want but its rather pointless.

05-08-2009, 11:10 PM	#11
NotAnInsider Drives: just sold it. Feet! Join Date: May 2009 Location: Philadelphia, PA Posts: 391	Agreed

05-09-2009, 06:40 AM	#12
CSams 842 Drives: 2010 Inferno Orange 2SS Join Date: Nov 2008 Location: Huron, Ohio Posts: 29 View My Garage	What is going on? I keep reading that you don't want to piss off GM or your dealer. Has everyone forgot, you are the customer? GM has made you all feel like they are doing you a favor. Other car companies keep you informed all the way and it is no bother to call and ask questions. Stop giving GM the power to shut you out. You are paying them big dollars, they need you to stay in business. Make them accountable to you, the paying customer. My opinion.

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