GMConnects shut down - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

RedDragon · 07-20-2012, 11:25 AM

Got this email below, wont be able to track my ZL1 with ease now....

Subject : Tracking status
Body :
> To All GMConnects customers -

>

> We regret to inform you that we have decided to temporarily shut-down our service due to a technical issue. In order for us to continue the service as we have in the past, we were required to change our data source. This would mean added resources that we are just not willing to commit to at this point. The service actually has much more functionality then what was made available and a new data source would negatively impact the applications architecture.

>

> We also want you to know that we will shortly begin discussions with General Motors about making GMConnects a permanent service for all GM customers. Thanks to the literally hundreds who have sent testimonials regarding our service - your feedback will be forwarded to the appropriate folks at General Motors during our negotiations.

>

> In the meantime, please contact your dealer or GM customer service department at GM 1-800-222-1020 for your updated information. We will still be available to answer any of your ordering questions. Thank you for your understanding and we hope to have our services restored in the near future.

>

> Your GMConnects Team!

>

Thanks

cosmoZL1 · 07-20-2012, 12:02 PM

To ALL of you at GMconnects, Please let me know where I need to write to make sure you become a Permanent fixture to GM. You made the long wait for my car bearable. Trying to find out the information you provided would have been impossible. You became a part of my day when I woke to look for updates to my cars progress. A BIG THANKS!!! Let me know who to write to.

toddsZL1 · 07-20-2012, 12:31 PM

Quote:

Originally Posted by cosmoZL1

To ALL of you at GMconnects, Please let me know where I need to write to make sure you become a Permanent fixture to GM. You made the long wait for my car bearable. Trying to find out the information you provided would have been impossible. You became a part of my day when I woke to look for updates to my cars progress. A BIG THANKS!!! Let me know who to write to.

I would do the same, Gm needs to keep this available for future Gm buyers.

dallazl1 · 07-20-2012, 12:32 PM

Quote:

Originally Posted by toddsZL1

I would do the same, Gm needs to keep this available for future Gm buyers.

Same here, thanks for all of your help.

BeachBum · 07-20-2012, 12:47 PM

Quote:

Originally Posted by toddsZL1

I would do the same, Gm needs to keep this available for future Gm buyers.

Same Here - Your Service Was TERRIFIC And Really Help Me In The Long Wait - It Needs To Be A Permanent Thing

sspddmn · 07-20-2012, 12:52 PM

Please let us know.

Hylton · 07-20-2012, 01:09 PM

Mods, can I let these GM customers know where to write to without the post being deleted?

Sven59 · 07-20-2012, 01:25 PM

Quote:

Originally Posted by Hylton

Mods, can I let these GM customers know where to write to without the post being deleted?

Can you find out anything about my car, I have a 12 rollover and have been at 3800 since 19 June. This is really frustrating since I originally ordered this car back in November and went throught the first QC in March only to find out my car rolled over and now it has sat for a month with no info. I keep getting canned answers. QJNXMK, vin #182.
Thanks.

rpepka · 07-20-2012, 01:27 PM

Sheet the Bed!

Hylton · 07-20-2012, 01:28 PM

Quote:

Originally Posted by Sven59

Can you find out anything about my car, I have a 12 rollover and have been at 3800 since 19 June. This is really frustrating since I originally ordered this car back in November and went throught the first QC in March only to find out my car rolled over and now it has sat for a month with no info. I keep getting canned answers. QJNXMK, vin #182.
Thanks.

I would love to help you but we cannot make exceptions. Either everyone gets the service or nobody gets it.

JMAN311 · 07-20-2012, 01:46 PM

Thanks Hylton and all the others that have made GMConnects what is is today. I hope that GM will make it a permenant service

CajunCamaroChic · 07-20-2012, 01:52 PM

I am really going to miss assisting with tracking and chatting with such wonderful GM customers. It has been a pleasure working with Hylton, Larry and Eric, and all those who help to make it such a great site. Awesome people.

:(

Lisa

Z4me · 07-20-2012, 02:54 PM

Hylton I hope things work out with you and GM. Thank you for helping to provide us with valuable update information concerning the progress of our cars as there being built.

Hylton · 07-20-2012, 03:08 PM

Quote:

Originally Posted by Z4me

Hylton I hope things work out with you and GM. Thank you for helping to provide us with valuable update information concerning the progress of our cars as there being built.

It was my pleasure! I am confident of the tools future success. Don't forget - we were all GM customers who went through the EXACT same experiences you all did. We asked folks what they wanted and built it.

The best thing about this whole experience is how many GM customers told us we "nailed it". We were able to make GM customers happier with the experience than GM could or would.

07-20-2012, 12:02 PM	#2
cosmoZL1 Drives: 2017 ZL1 "Scarlett", 6 spd. Coupe Join Date: Mar 2012 Location: TEXAS!! Posts: 423	To ALL of you at GMconnects, Please let me know where I need to write to make sure you become a Permanent fixture to GM. You made the long wait for my car bearable. Trying to find out the information you provided would have been impossible. You became a part of my day when I woke to look for updates to my cars progress. A BIG THANKS!!! Let me know who to write to. __________________ All my life I've been an Adrenalin Junkie.To some thats a bad thing.But? My bucket list is very short, very short indeed

07-20-2012, 12:52 PM	#6
sspddmn Drives: 2018 ZL1 1LE and 1991 Z28 Join Date: Jan 2009 Location: SF Bay but from the 808 Posts: 1,078	Please let us know. __________________ In the garage: 2018 HBM ZL1 1LE // 2013 ZL1 (sold) // 1991 Camaro Z28 5.7L // 2016 Audi A6 Prestige Supercharged 3.0 V6 // 2002 Camaro SS (sold)

07-20-2012, 01:09 PM	#7
Hylton Drives: fanboys and ass kissers crazy. Join Date: May 2008 Location: Ottawa, Ontario Posts: 7,280	Mods, can I let these GM customers know where to write to without the post being deleted? __________________ "BBOMG - More than just a car show.... It's an experience!"

07-20-2012, 01:27 PM	#9
rpepka Drives: 2013 ZL1 # 2195 Join Date: Jun 2009 Location: Bradenton, FL Posts: 965	Sheet the Bed! __________________ http://www.sarasotahomestore.com/

07-20-2012, 01:46 PM	#11
JMAN311 Drives: 2013 F-150 Limited Join Date: May 2008 Location: Parker, CO Posts: 2,191	Thanks Hylton and all the others that have made GMConnects what is is today. I hope that GM will make it a permenant service __________________ There just might be a 2016 Camaro or Corvette in my future... _____________________________________________ Previous Chevy's 2013 Camaro ZL1 A6\|SIM 2010 Camaro 2SS/RS\|M6\|CGM Exterior\|Gray Int 2000 Camaro SS\|M6\|SLP headers\|SLP center mounted quad exhaust\|Magnaflow muffler\|Hypertech programmed 2001 Corvette\|M6\|LG Motorsports Headers\|Corsa Touring Cat-back\|Magnaflow X Pipe\|Hurst short-throw\|Dyno tuned

07-20-2012, 11:25 AM	#1
RedDragon Drives: 1967 Camaro and SIM 2013 ZL1 Join Date: May 2010 Location: Bakersfield Posts: 149 View My Garage	GMConnects shut down Got this email below, wont be able to track my ZL1 with ease now.... Subject : Tracking status Body : > To All GMConnects customers - > > We regret to inform you that we have decided to temporarily shut-down our service due to a technical issue. In order for us to continue the service as we have in the past, we were required to change our data source. This would mean added resources that we are just not willing to commit to at this point. The service actually has much more functionality then what was made available and a new data source would negatively impact the applications architecture. > > We also want you to know that we will shortly begin discussions with General Motors about making GMConnects a permanent service for all GM customers. Thanks to the literally hundreds who have sent testimonials regarding our service - your feedback will be forwarded to the appropriate folks at General Motors during our negotiations. > > In the meantime, please contact your dealer or GM customer service department at GM 1-800-222-1020 for your updated information. We will still be available to answer any of your ordering questions. Thank you for your understanding and we hope to have our services restored in the near future. > > Your GMConnects Team! > Thanks

07-20-2012, 01:52 PM	#12
CajunCamaroChic Drives: 2010 2SS/RS, ABM "Bella" Join Date: Jun 2009 Location: Baton Rouge, Louisiana Posts: 1,435	I am really going to miss assisting with tracking and chatting with such wonderful GM customers. It has been a pleasure working with Hylton, Larry and Eric, and all those who help to make it such a great site. Awesome people. :( Lisa __________________ www.cajuncamaroclub.com / Cajun Camaro Club on Facebook 2010 2SS/RS, ABM, L99, Heritage Grille, Corsa CB Sport, K&N CAI, Foose Chrome Legends, etc.

07-20-2012, 02:54 PM	#13
Z4me Drives: 2013 ZL1 IOM Vin #169 Join Date: Jan 2011 Location: Maryland Posts: 1,953	Hylton I hope things work out with you and GM. Thank you for helping to provide us with valuable update information concerning the progress of our cars as there being built. __________________