Exposed carbon fiber hood clear coat split - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

armysig · 10-09-2012, 05:05 PM

Hey guys,

I'm currently having my hood looked at with dealership help. It looks like the clear coat has start to crack or split near the angles of where the extrator vents are. I only noticed this the other day when I was at a car show and a spectator pointed it out to me.

There are multiple shots and angles for you to view the issue I am speaking of. I don't know if this is an on going issue with GM other than they at first told the dealership to not order the part and have a regional manager look at it before it goes through.

You guys be the judge if I'm over reacting or if this is a concern we should look further into.

hairtrigger · 10-09-2012, 05:09 PM

Looks like a defect in materials and workmanship.
Don't see why that wouldn't be covered under warranty.

lbls1 · 10-10-2012, 08:45 AM

Any paint failure of a new car is a concern. If the split developed after you bought the car, then GM and the dealer should own up to fixing it.

armysig · 10-10-2012, 08:52 AM

Right now there is a debate going on with GM and the service manager at the dealership I have the vehicle being inspected by.

GM is insisting that my ECF hood is showing traits of this TPS , while the service manager says that it's clear coat failure.

This morning I'm suppose to go to the dealership with the car so the regional manager can do an inspection of his own for GM. Once he sees the car I think he'll side with me and the dealership service manager. What we're seeing is not what's discribed in the TPS.

Chevrolet Customer Svc · 10-12-2012, 10:21 AM

Quote:

Originally Posted by armysig

Right now there is a debate going on with GM and the service manager at the dealership I have the vehicle being inspected by.

GM is insisting that my ECF hood is showing traits of this TPS , while the service manager says that it's clear coat failure.

This morning I'm suppose to go to the dealership with the car so the regional manager can do an inspection of his own for GM. Once he sees the car I think he'll side with me and the dealership service manager. What we're seeing is not what's discribed in the TPS.

Do you currently have a case with GM customer service regarding this concern? I can take a look at it if you would like. Just provide the case number in a PM.

Brandon
Chevrolet Customer Service

DangerZL1 · 10-12-2012, 10:48 AM

I've read the TPS and this isn't a cosmetic variation of the CF material. It is definately a clear coat failure at stress points or where the CF makes sharp bends. The paint is cracking and should be covered under warranty.

Black Ice · 10-15-2012, 04:21 PM

Subbed... I have similar issues but only on the lip toward the windshield. Dealer ordered a new one when I noticed it at delivery. The order was cancelled by GM. I had to provide pictures which I did today.

It looks like hell and everyone that rides in the car notices it.

Uneducated Guess · 10-15-2012, 04:27 PM

I just noticed almost the exact same thing on mine just the other day. Mine is on the lip on the passenger side though. Haven't had a chance to take it to the dealership and it is definitely not the CF. You can feel that the clear coat is messed up.

BowtieBelle · 10-15-2012, 04:29 PM

Makes me wonder if this is why the CF insert was on constraint for a while, trying to fix this problem.

KLR ZL1 · 10-15-2012, 08:21 PM

If you can feel it with your fingernail then it is a clearcoat splitting and over time will separate with the temperature change. I have seen this on cf hoods and spoilers. I would say warranty.

Rhyder · 10-15-2012, 08:36 PM

Quote:

Originally Posted by Black Ice

Subbed... I have similar issues but only on the lip toward the windshield. Dealer ordered a new one when I noticed it at delivery. The order was cancelled by GM. I had to provide pictures which I did today.

It looks like hell and everyone that rides in the car notices it.

Wait what? the dealer ordered a replacment on damage upon reciept and GM canceled it?

Why would they do that? they dont believe the dealership? wouldnt the dealer of taken pictures of the issue before ordering?

Also say someone bought these inserts from aa ZL1 owner, would they still be covered under warranty if this happened.

Chevrolet Customer Svc · 10-16-2012, 08:08 AM

Quote:

Originally Posted by Black Ice

Subbed... I have similar issues but only on the lip toward the windshield. Dealer ordered a new one when I noticed it at delivery. The order was cancelled by GM. I had to provide pictures which I did today.

It looks like hell and everyone that rides in the car notices it.

We apologize for the dissatisfaction you are experiencing with the appearance of your vehicle. Please let us know if they were able to get the part in to correct the issue.

Brandon
Chevrolet Customer Service

Speedforhire · 10-16-2012, 09:10 AM

Quote:

Originally Posted by Black Ice

Subbed... I have similar issues but only on the lip toward the windshield. Dealer ordered a new one when I noticed it at delivery. The order was cancelled by GM. I had to provide pictures which I did today.

It looks like hell and everyone that rides in the car notices it.

Ditto..............same with mine and there are cracks around the vents also........par for the course with GM products. I'll trade the car off before I deal with their poor quality sevice. It's not worth the hassle!:(

The idiot detailer at the dealership used a buffer on it also and put swirl marks all over it.......

el ess A · 10-16-2012, 09:51 AM

"cosmetic variation"?? Really? That's BS speak for "If it has some minor flaws, tough s**t! Just live with our inability to provide a quality product."

Sorry to hear the issues. That sucks. What will really suck is after 3 years what's going to happen then?

I'm going to bet the exposed CF option will be going away soon if they don't get this corrected pronto. Unless the painted ones are doing it too?

10-09-2012, 05:05 PM	#1
armysig Catch me if you can Drives: 2012 IOM ZL-1 Join Date: Nov 2009 Location: Texas Posts: 2,461 View My Garage	Exposed carbon fiber hood clear coat split Hey guys, I'm currently having my hood looked at with dealership help. It looks like the clear coat has start to crack or split near the angles of where the extrator vents are. I only noticed this the other day when I was at a car show and a spectator pointed it out to me. There are multiple shots and angles for you to view the issue I am speaking of. I don't know if this is an on going issue with GM other than they at first told the dealership to not order the part and have a regional manager look at it before it goes through. You guys be the judge if I'm over reacting or if this is a concern we should look further into. Attached Images __________________

10-09-2012, 05:09 PM	#2
hairtrigger Drives: 69 Chevelle SS396 2013 ZL1 Join Date: Mar 2010 Location: West Posts: 700	Looks like a defect in materials and workmanship. Don't see why that wouldn't be covered under warranty. __________________

10-10-2012, 08:45 AM	#3
lbls1 Drives: 2002 Camaro SS SOM; 2015 Malibu LTZ Join Date: Dec 2010 Location: Queens, NY Posts: 4,021	Any paint failure of a new car is a concern. If the split developed after you bought the car, then GM and the dealer should own up to fixing it. __________________ '02 CAMARO SS SOM; 5.7L LS1/FLS6B '08 TBSS AWD Black Granite Metallic '15 Malibu LTZ 2LZ Turbo *'14 CAMARO ZL1 Blue Ray Metallic*

10-10-2012, 08:52 AM	#4
armysig Catch me if you can Drives: 2012 IOM ZL-1 Join Date: Nov 2009 Location: Texas Posts: 2,461 View My Garage	Right now there is a debate going on with GM and the service manager at the dealership I have the vehicle being inspected by. GM is insisting that my ECF hood is showing traits of this TPS , while the service manager says that it's clear coat failure. This morning I'm suppose to go to the dealership with the car so the regional manager can do an inspection of his own for GM. Once he sees the car I think he'll side with me and the dealership service manager. What we're seeing is not what's discribed in the TPS. __________________

10-15-2012, 04:29 PM	#9
BowtieBelle They see me trollin'... Drives: 217 ci of fury; Chauffeured by SS Join Date: Jul 2011 Location: Oklahoma Posts: 13,876 View My Garage	Makes me wonder if this is why the CF insert was on constraint for a while, trying to fix this problem. __________________ "Never race anything you can't afford to light on fire and push off a cliff." -CamaroSpike 2011 Custom LT/RS: Bella's Build Thread

10-12-2012, 10:48 AM	#6
DangerZL1 Drives: 2023 Black ZL1 Auto Join Date: Oct 2009 Location: FEMA Region 4 Posts: 2,935	I've read the TPS and this isn't a cosmetic variation of the CF material. It is definately a clear coat failure at stress points or where the CF makes sharp bends. The paint is cracking and should be covered under warranty.

10-15-2012, 04:21 PM	#7
Black Ice Drives: Black Ice Join Date: Aug 2009 Location: Fort Lame, Indiana Posts: 4	Subbed... I have similar issues but only on the lip toward the windshield. Dealer ordered a new one when I noticed it at delivery. The order was cancelled by GM. I had to provide pictures which I did today. It looks like hell and everyone that rides in the car notices it.

10-15-2012, 04:27 PM	#8
Uneducated Guess '12 ZL1 #742 Drives: his wife crazy Join Date: Nov 2011 Location: Wilson, NC Posts: 1,055	I just noticed almost the exact same thing on mine just the other day. Mine is on the lip on the passenger side though. Haven't had a chance to take it to the dealership and it is definitely not the CF. You can feel that the clear coat is messed up.

10-15-2012, 08:21 PM	#10
KLR ZL1 H-Town Camaro Club Member Drives: 17 Hyper Blue Metallic KLR-ZL1 Join Date: May 2009 Location: Pearland Tx. Posts: 2,035 View My Garage	If you can feel it with your fingernail then it is a clearcoat splitting and over time will separate with the temperature change. I have seen this on cf hoods and spoilers. I would say warranty. __________________

10-16-2012, 09:51 AM	#14
el ess A Older Than Dirt Drives: 2010 & 2013 Camaros Join Date: Apr 2010 Location: Aiken, SC Posts: 4,563	"cosmetic variation"?? Really? That's BS speak for "If it has some minor flaws, tough s**t! Just live with our inability to provide a quality product." Sorry to hear the issues. That sucks. What will really suck is after 3 years what's going to happen then? I'm going to bet the exposed CF option will be going away soon if they don't get this corrected pronto. Unless the painted ones are doing it too? __________________ 2010 2SS TE, 1 of 822/2013 Camaro ZL1 vert, 1 of 54