12-23-2012, 01:01 PM | #1 |
Drives: 2013 1LS - Victory Red Join Date: Nov 2012
Location: Delaware
Posts: 47
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I give up Metra, you win....
:: Issue resolved. see below for info::
i have been defeated by this miserably bad dash kit. while i've certainly given up on trying to get this thing to work by myself, if anyone else has ANY idea what the holy hell is going on, please feel free to reply... the issue: simple enough, front speakers won't play any music from the head unit, though the rear speakers work fine. i've already figured out that it's not the head unit, it's not the speakers. the chimes work with the kit connected, and if i unplug the ground wire from the dash kit, the front speakers work but the chimes do not and the stereo will not turn itself off. (and customer support yelled at me for this, and told me to leave the ground wire alone). i spent about 2 hours on the phone with metra trying to get this sorted, and they went all over the place, at first telling me that it's a common issue to telling me this has never happened, and back again. they even insulted me for not following the directions, which were actually WRONG (instructions don't mention pink wire with bullet connection OR the ground wire, both of which he said i ignored). they gave me all manner of different things to try, none of which did ANYTHING. eventually told me to cut a wire which was supposed to be brown but was actually blue/pink (a wire that tells the kit the speaker are amplified??), that did nothing. told me i could get an update for the kit but that there wasn't a fix for my issue with the update. so basically, i'm totally stumped. i've spent nearly 6 hours JUST trying to fix this one stupid problem. i feel like i'm gonna lose my mind if i keep messing with the stupid thing. part of me wants to just toss it in the garbage and start over with a scosche kit... essentially throwing out $225, but who knows if that will work any better? so congratulations, Metra, you win. :: ended up getting this issue resolved. apparently, updating the firmware DID solve the problem. i just took it to a local audio shop and they flashed it free of charge! one thing though. if you have this issue, or if you go to get your Metra kit updated, make sure they use the "44 pin" update, not the "other GM". they weren't familiar with the camaro kit and flashed it wrong the first time. :: Last edited by witheringsanity; 12-24-2012 at 09:24 PM. |
12-23-2012, 01:13 PM | #2 |
Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,565
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P.M. "Baby02" he had a lot of issues w his Metra and has it working now. I'm sure he'll be glad to help!
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12-23-2012, 09:21 PM | #3 | |
Russ
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12-23-2012, 09:43 PM | #4 |
Drives: '11 2SS, '11 C6 GS, '04 MDX Join Date: Feb 2012
Location: Kearney, MO
Posts: 2,843
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I read in the vendors section that there will be a new dash kit announced next month at CES. Hopefully an improvement over the limited selection right now. All these problems are what keep me from even thinking about replacing the oem unit.
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12-23-2012, 09:48 PM | #5 | |
Drives: 2013 1LS - Victory Red Join Date: Nov 2012
Location: Delaware
Posts: 47
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thing is, i've hooked up at least 4 different stereo systems to cars, and never had this much trouble before. both the camaro itself and the metra kit do not lend themselves to user friendliness. oh well, they'll probably sound better running through the amp anyway. |
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12-24-2012, 09:26 PM | #6 |
Drives: 2013 1LS - Victory Red Join Date: Nov 2012
Location: Delaware
Posts: 47
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issue resolved, see original post above. i feel silly now that i got so angry... but come on. poor instructions, and insulting customer support, and a problem that no one knew how to fix. anyone would have been upset.
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12-24-2012, 11:20 PM | #7 |
Drives: '11 2SS, '11 C6 GS, '04 MDX Join Date: Feb 2012
Location: Kearney, MO
Posts: 2,843
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Glad it worked out for you and but I am convinced that I need to wait for an improved product before thinking about an aftermarket stereo.
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12-25-2012, 10:17 AM | #8 |
Drives: 2010 camaro Join Date: Aug 2009
Location: port st lucie ,florida
Posts: 4,273
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90%of all issues are self installed units..pay the $$$$ and let them deal with the issues and have it done right...by the time you get done and spending 10 hrs on trying to resolve the issues, you could have paid a couple hundred dollars and not had all the headache...most audio shops know what time is involved , , know all the unknown issues, and if they go over there time limit due to issues, that is there problem..i buy the unit from them and have them install it and make a deal on price and labor ......i expect to drive it out working 100% and let them know it upfront...they have to spend extra time fixing issues, not my problem..
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12-25-2012, 12:34 PM | #9 | |
Drives: Dark Knight Join Date: Sep 2012
Location: Washington DC
Posts: 569
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12-25-2012, 01:19 PM | #10 |
NEcamaro5
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So your install was good just the software needed updating. That's great because in a few weeks ill be installing this in my car. And yea ill be doing the install my self.
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12-25-2012, 01:27 PM | #11 | |
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A "couple hundred" for 10 hours, is $20 per hour, assuming only 1 person working on the car. That sounds like a shop I'd rather not take my car to. A lot of people that do the work themselves don't trust a shop to touch their car. There are not many shops that I would trust to touch my car and certainly none in my area. The shops that I would trust are probably way beyond what I would budget. |
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12-25-2012, 01:55 PM | #12 |
NEcamaro5
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Same here jeepguy.
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12-25-2012, 02:39 PM | #13 | |
Drives: 2010 camaro Join Date: Aug 2009
Location: port st lucie ,florida
Posts: 4,273
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12-25-2012, 03:41 PM | #14 | |
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