MyLink Issues

[The Stig]

Originally Posted by Glen e

not on a mylink issue...."just sayin"....LOL

You can file lemon law for any issue. You just have to meet your state's requirements. Like VA for example, you have to give the dealer 3 tries or your car has to be out of service for 30 days.

[benji1997]

Originally Posted by The Stig

You can file lemon law for any issue. You just have to meet your state's requirements. Like VA for example, you have to give the dealer 3 tries or your car has to be out of service for 30 days.

I actually love my car. But the Mylink problem is very annoying. So I will give the dealership at least one more chance before looking into the Mass. lemon law. Most likely that will turn out to be a non-option but if they can't fix the problem and won't replace the unit, that maybe my option.

[Glen e]

Originally Posted by The Stig

You can file lemon law for any issue. You just have to meet your state's requirements. Like VA for example, you have to give the dealer 3 tries or your car has to be out of service for 30 days.

True!...you can "file" for anything .....

[benji1997]

Just got off the phone with the local SM. He will be in contact with GM today about the next step. He informed me that GM has told him there is no fix for the "radio info to HUD" problem. GM says it happens occasionally in all Mylink/HUD setups. I don't know if I should accept that explanation. It seems to me, if it is meant to work a certain way, it should work that way at the least most of the time. More often than not, my HUD is not getting the radio information. I asked him about doing a refresh and he said Chevy will not do a refresh if you have the most up to date program already. I'm not getting the answers I want.

[benji1997]

Originally Posted by The Stig

I got a new Camaro under lemon law. Just saying.

What was the problem with your previous Camaro?

[The Stig]

Originally Posted by benji1997

What was the problem with your previous Camaro?

Car ate through brake pads in about 5,000 miles - went through 3 sets OEM pads, 2 OEM rotors, and they even replaced the ABS. Didnt fix it, so they bought the car back and I bought a 2011.

[nyrfan]

I am having MyLink issues as well.

http://www.camaro5.com/forums/showthread.php?t=299986

[benji1997]

Originally Posted by nyrfan

I am having MyLink issues as well.

http://www.camaro5.com/forums/showthread.php?t=299986

May I ask what your Mylink issues are?

[nyrfan]

Originally Posted by benji1997

May I ask what your Mylink issues are?

Pretty much the same as others, radio not displaying on HUD, conectivity issues, AC fan not showing properly.

See post 3750 of the below post, that is the latest FW version with pics. I brought this to my dealer and he said I have the most recent FW which I don't as I do not have the warning signals.

http://www.camaro5.com/forums/showth...65844&page=150

[benji1997]

If what my SM told me is correct, Chevy has no fix for these Mylink issues. WTF!!!!!!! How can you sell anything let alone an expensive commodity like a high-priced (or any-priced) automobile and not have fixes for all problems??? Sounds like it's time to have Elizabeth Warren look into GM a little closer. If these issues are not fixed, we're stuck with a $35,000+ commodity that doesn't function correctly. Am I being too melodramatic? I don't think so. I'm getting more and more upset, the more I post here.

[Chevrolet Customer Svc]

Originally Posted by benji1997

Just got off the phone with the local SM. He will be in contact with GM today about the next step. He informed me that GM has told him there is no fix for the "radio info to HUD" problem. GM says it happens occasionally in all Mylink/HUD setups. I don't know if I should accept that explanation. It seems to me, if it is meant to work a certain way, it should work that way at the least most of the time. More often than not, my HUD is not getting the radio information. I asked him about doing a refresh and he said Chevy will not do a refresh if you have the most up to date program already. I'm not getting the answers I want.

Hello benji1997,

I see you mentioned you are already in contact with GM. Have you been issued a case number? If so, please private message me that information. I would like to look into your situation further to see if there is any assistance I may be able to lend.

Reggie B.
Chevrolet Customer Care

[TomF1]

Getting a dealer to fix a radio doesn't sound like a big issue to me. (nor a need to replace a car.)
I take my car to the dealer, they give me a ride home, call me when its ready.
Usually takes a 2nd trip when the part comes in.
then a 3rd trip when they have the parts for whatever they missed. :(
That's about normal.
When they have to keep it overnight, they get me a rental.
They warranty on my MonteCarloSS is done, on my wife's Grand Prix we're down to just the powertrain, and I hate to say it, but I haven't found anything to take the ZL1 in for, yet.
I'm not a big fan of doing any work at the Stealership, but it's a necessary evil for warranty work.

[benji1997]

Originally Posted by TomF1

Getting a dealer to fix a radio doesn't sound like a big issue to me. (nor a need to replace a car.)

It's a big issue when they're clueless about how to fix it.

[nyrfan]

Originally Posted by TomF1

Getting a dealer to fix a radio doesn't sound like a big issue to me. (nor a need to replace a car.)
I take my car to the dealer, they give me a ride home, call me when its ready.
Usually takes a 2nd trip when the part comes in.
then a 3rd trip when they have the parts for whatever they missed. :(
That's about normal.
When they have to keep it overnight, they get me a rental.
They warranty on my MonteCarloSS is done, on my wife's Grand Prix we're down to just the powertrain, and I hate to say it, but I haven't found anything to take the ZL1 in for, yet.
I'm not a big fan of doing any work at the Stealership, but it's a necessary evil for warranty work.

Wether it's a big issue or not is irrelevant. A car should not be sold with a component that does not work properly or cannot be fixed.


Sent from my 2SS/RS