Would this warrant a replacement top? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

NJIOMSS · 10-12-2013, 11:33 PM

Here's some pics of my parents 2011 convertible. This month it's two years old and has approx 25K miles so it should still be under warranty. It is now just getting a tear in the top and the stitching is pulling apart on the driver's side rear. Until now it's just been abnormal wear issues. There have been zero leaks though so it could've been worse.

Take a look and tell me if these wear marks would warrant a new top. Thanks in advance for any help in getting this resolved.

NJIOMSS · 10-12-2013, 11:37 PM

Here's a shot of the tear starting and a few of the car from a far.

pannhead51 · 10-13-2013, 10:09 AM

Heck yeah, get your butt in there... you're getting close to the end of the road with your warranty and you have nothing to lose by trying.

NJIOMSS · 10-13-2013, 10:30 AM

Did you need to do yours? If so how'd it come out? I know there's a service bulletin out, I guess this would qualify for that. Thanks

LuckyZL-1 · 10-13-2013, 11:13 AM

Top looks terrible for such a nice car. Take it to them and replace ASAP. Yes warranty!!!

intensifi · 10-13-2013, 11:52 AM

You do have a valid case for a top replacement because of the developing holes and frayed stitching.

Does this car have the top down most of the time? Much of that looks like stains/mildew.

You might want to try using a horse hair brush (Adam's polishes sells them) and gently scrub the stains out before you take it to the dealer. Otherwise they may take the attitude that the top has been abused.

NJIOMSS · 10-13-2013, 12:15 PM

It may look like stains but those are rub marks. If you rub your hands over the top you feel the cloth, then you feel the smooth rub marks if that makes sense. Trust me, this car is hand washed regularly. In person it wouldn't be mistaken for mildew or stains. It's warn down fabric. You can see the patterns of the wear marks in the last two photos.

Chevrolet Customer Svc · 10-13-2013, 12:59 PM

Quote:

Originally Posted by NJIOMSS

Here's a shot of the tear starting and a few of the car from a far.

NJIOMSS,

I would definitely advise that the Camaro is taken to a certified Chevrolet dealer for an official diagnosis of the convertible top concerns. We are also here for additional assistance in case it's needed. Feel free to contact us privately with any further questions.

Sincerely,

William R.
Chevrolet Customer Care

heymatt · 10-13-2013, 03:29 PM

Definitely has rub marks and a hole. Your parents look to be putting the top down while it's wet. Looks like some mildew stains as well.
Get to a reputable dealer in your area, that is familiar with the convertible top replacement procedure. If they haven't done several already, don't allow yourself to be their first!

intensifi · 10-13-2013, 05:10 PM

Quote:

Originally Posted by NJIOMSS

It may look like stains but those are rub marks. If you rub your hands over the top you feel the cloth, then you feel the smooth rub marks if that makes sense. Trust me, this car is hand washed regularly. In person it wouldn't be mistaken for mildew or stains. It's warn down fabric. You can see the patterns of the wear marks in the last two photos.

If those are all rub marks then get into a good dealership ASAP.

NJIOMSS · 10-13-2013, 07:48 PM

Lol. I guess if you guys think that's all mildew it really is that bad!!! If you can't tell by all of the uniform designs, those are ALL rub marks from using the top. Zero mildew or stains on this top. It looks like that just from using it I assure you.

I'll go in with my father on my next day off. I know someone who works at a local GM service center and he said they've done a handful of these for warranty before, but they send them out for the repair to another location. I'll get more details on that when we take it in and I'll update this thread. Thanks for the input so far. Keep the advice coming

not · 10-13-2013, 07:58 PM

Yes, total warranty issue, go get it fixed! They may even extend the warranty after the fix. Make sure the fix works and fits correctly before taking receipt of repair.

There are tons of threads on this and GM is well aware of it so stick to your guns.

NJIOMSS · 10-13-2013, 08:26 PM

Quote:

Originally Posted by Chevrolet Customer Svc

NJIOMSS,

I would definitely advise that the Camaro is taken to a certified Chevrolet dealer for an official diagnosis of the convertible top concerns. We are also here for additional assistance in case it's needed. Feel free to contact us privately with any further questions.

Sincerely,

William R.
Chevrolet Customer Care

PM'd you William. Thanks

Thanks not. Yea I picked up a few ideas from this forum to try out on the vehicle once the top is replaced and before we take it home from the dealer. I've seen other forum members run a hose on the top to ensure the drainage system is working properly on the new top and other stuff like checking for pieces of metal from pop rivets inside and outside of the vehicle. Stuff like that.

snaphappy · 10-14-2013, 12:44 AM

You know I think I have the same marks, they just don't stand out as much on a tan top. Until I have a leak there's no way I'm taking mine in. Too many horror stories on here.

10-12-2013, 11:33 PM	#1
NJIOMSS Drives: 2010 IOM SS/RS Join Date: Feb 2013 Location: Central NJ Posts: 456	Would this warrant a replacement top? Here's some pics of my parents 2011 convertible. This month it's two years old and has approx 25K miles so it should still be under warranty. It is now just getting a tear in the top and the stitching is pulling apart on the driver's side rear. Until now it's just been abnormal wear issues. There have been zero leaks though so it could've been worse. Take a look and tell me if these wear marks would warrant a new top. Thanks in advance for any help in getting this resolved. Attached Images

10-12-2013, 11:37 PM	#2
NJIOMSS Drives: 2010 IOM SS/RS Join Date: Feb 2013 Location: Central NJ Posts: 456	Here's a shot of the tear starting and a few of the car from a far. Attached Images

10-13-2013, 11:13 AM	#5
LuckyZL-1 Ragtop Rocket!!! Drives: Black on Black Convertible Join Date: Mar 2013 Location: San Antonio Texas Posts: 809	Top looks terrible for such a nice car. Take it to them and replace ASAP. Yes warranty!!! __________________ ADM built 2013 Triple Black ZL-1 Convertible M6 ADM custom cam, LPE stage 2 heads with dual valve springs, LS-3 ported throttle body, LPE 2 piece pulley, LPE overdrive balancer, 10% overdrive pulley, ported supercharger inlet, ADM race intake system, stainless works 1-7/8 headers, Injector Dynamics injectors, ADM heat exchanger, ADM dual fuel pump system, ADM exhaust switch, ADM 3 tunes tuning package. 744rwhp 727rwtq

10-13-2013, 11:52 AM	#6
intensifi Drives: '12 2LT Convertible Join Date: Mar 2012 Location: Belmont, California Posts: 1,701	You do have a valid case for a top replacement because of the developing holes and frayed stitching. Does this car have the top down most of the time? Much of that looks like stains/mildew. You might want to try using a horse hair brush (Adam's polishes sells them) and gently scrub the stains out before you take it to the dealer. Otherwise they may take the attitude that the top has been abused. __________________ Mods: GM Locking Gas Cap, RS License Plate Frame, SS Brembos, ZL1 FrontEnd, 14/15 Convertible Top

10-13-2013, 03:29 PM	#9
heymatt Drives: 2012 IBM 2SS Vert. Join Date: Dec 2011 Location: Tequesta, Fl. Posts: 784	Definitely has rub marks and a hole. Your parents look to be putting the top down while it's wet. Looks like some mildew stains as well. Get to a reputable dealer in your area, that is familiar with the convertible top replacement procedure. If they haven't done several already, don't allow yourself to be their first! __________________ LS3/M6 K&N, VMAX throttle body, RX Catch Can, skip shift eliminator, DT shorties and Solo HFC, DRL harness and 5K LED DRL, ZL1 rear sway, 1LE front sway

10-13-2013, 10:09 AM	#3
pannhead51 Drives: 2SS convertible Join Date: Dec 2012 Location: Sacramento Posts: 366	Heck yeah, get your butt in there... you're getting close to the end of the road with your warranty and you have nothing to lose by trying.

10-13-2013, 10:30 AM	#4
NJIOMSS Drives: 2010 IOM SS/RS Join Date: Feb 2013 Location: Central NJ Posts: 456	Did you need to do yours? If so how'd it come out? I know there's a service bulletin out, I guess this would qualify for that. Thanks

10-13-2013, 12:15 PM	#7
NJIOMSS Drives: 2010 IOM SS/RS Join Date: Feb 2013 Location: Central NJ Posts: 456	It may look like stains but those are rub marks. If you rub your hands over the top you feel the cloth, then you feel the smooth rub marks if that makes sense. Trust me, this car is hand washed regularly. In person it wouldn't be mistaken for mildew or stains. It's warn down fabric. You can see the patterns of the wear marks in the last two photos.

10-13-2013, 07:48 PM	#11
NJIOMSS Drives: 2010 IOM SS/RS Join Date: Feb 2013 Location: Central NJ Posts: 456	Lol. I guess if you guys think that's all mildew it really is that bad!!! If you can't tell by all of the uniform designs, those are ALL rub marks from using the top. Zero mildew or stains on this top. It looks like that just from using it I assure you. I'll go in with my father on my next day off. I know someone who works at a local GM service center and he said they've done a handful of these for warranty before, but they send them out for the repair to another location. I'll get more details on that when we take it in and I'll update this thread. Thanks for the input so far. Keep the advice coming

10-13-2013, 07:58 PM	#12
not Account Suspended Drives: Camaro 2SS/RS Join Date: Sep 2013 Location: New Hampshire Posts: 341	Yes, total warranty issue, go get it fixed! They may even extend the warranty after the fix. Make sure the fix works and fits correctly before taking receipt of repair. There are tons of threads on this and GM is well aware of it so stick to your guns.

10-14-2013, 12:44 AM	#14
snaphappy Drives: 2011 Camaro Convertible SS2/RS LS3 Join Date: Jun 2012 Location: Olive Branch, Ms Posts: 742	You know I think I have the same marks, they just don't stand out as much on a tan top. Until I have a leak there's no way I'm taking mine in. Too many horror stories on here.