RIP 2012 ZL1 #1635 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

jhoop302 · 12-20-2013, 01:09 PM

On Sunday, December 15, 2013, my prized 2012 Camaro ZL1 took its last breath at 4:47 pm. The car was at the dealer in Georgetown, DE for paint issues (under warranty). It had been locked in the service bay over the weekend. On Sunday afternoon, an employee of the dealership (service writer) entered the locked building, removed the keys to my car from the service department, and went on a joyride. The car was totaled when he lost control and sheared off a telephone pole.

The dealership informed my wife and I on Monday morning at 9:00 a.m. of our loss. Yes, they waited over 16 hours to tell us about our car. I am sure they discussed the incident with their attorneys prior to calling us.

It is now Friday, the car has been officially totaled by the insurance company, and the dealership is telling us it is not their problem. They even refuse to provide my wife and I (and our insurance company) with their insurance information.

I traded in my 2011 SS2 Camaro and sold my 1969 Camaro SS in pristine condition to buy the ZL1. I will never be able to afford another new ZL1, and basically I don't think I should have to be put in the position to have to buy a new one. We trusted the dealership to use vigilance while our car was in their possession. We can't even have charges pressed against their employee for theft because the car was not in OUR possession when stolen.

Something about this whole thing just doesn't seem right. What would you do if this was your baby?

VJZL1 · 12-20-2013, 01:13 PM

You need to contact an attorney ASAP. The dealer is completely liable for the car while is is being serviced by them. Your entitled to a new vehicle. This is an easy open and shut case.

SB09 · 12-20-2013, 01:13 PM

That makes no sense whatsoever. Isn't the car the dealerships liability when it's dropped off at their place?

Sickness91Z28 · 12-20-2013, 01:15 PM

Quote:

Originally Posted by VJZL1

You need to contact an attorney ASAP. The dealer is completely liable for the car while is is being serviced by them. Your entitled to a new vehicle. This is an easy open and shut case.

Completely agree! That's an insane story man, Keep us updated

436SS · 12-20-2013, 01:22 PM

Dont let the dealer play this game with you. They are soley responsible. Get an attorney and let them help you get another car.

PFCMAC · 12-20-2013, 01:26 PM

You can press charges against the dealership for destruction of private property and should be allowed to press theft charges because they took a lot of your money when they destroyed your car. you can easily sue them for damages and hardship and be rewarded with enough money for two zl1's.

jessrayo · 12-20-2013, 01:27 PM

The dealer is liable for the car but only the appraised 2012 used ZL1 price. Sorry, you probably cannot get a car that was cared for like yours had been at the price they will give you to replace it. I would talk to a lawyer. If you don't have a good attorney relationship you may contact the better business bureau, or call GM directly. If everything happened exactly as you described the dealership will eventually cover the loss, it may tike some time and patience.

Sapper12b · 12-20-2013, 01:27 PM

Quote:

Originally Posted by VJZL1

You need to contact an attorney ASAP. The dealer is completely liable for the car while is is being serviced by them. Your entitled to a new vehicle. This is an easy open and shut case.

Completely the dealership fault. I agree with everyone else, get a lawyer and keep us informed.

TOYMARO · 12-20-2013, 01:39 PM

Yea, thats BS. Get an attorney right now!!!! It would have been the FIRST thing I did if the dealer told me that crap. I dont believe you didnt man. I would have had one by monday noon!!! Tear them apart!!!

Dealer name? (may be against board rules)

SSNIGHTMARE · 12-20-2013, 01:39 PM

Post the dealer name so no one else deals with this shady of a dealership................

GearheadSS · 12-20-2013, 01:39 PM

First, contact Chevrolet Customer service and get the situation escalated within GM. They will take this seriously.

Second, lawyer up.

Trickskier · 12-20-2013, 01:39 PM

WOW!!! Extremely sorry to hear this!!! You definitely need to contact an attorney ASAP!!! I wouldn't let your insurance company handle this. Please keep us posted......

ernie scar · 12-20-2013, 01:41 PM

Lawyer up and sue the bastards.

DRKS1D3 · 12-20-2013, 01:48 PM

I am so sorry. I would be sick! As everybody else has said, call GM directly and get a lawyer. Keep us all informed. Good luck friend! P.S. Not as serious of a story, but similar. My cousin bought a brand new WS6 Trans Am in 2002. He dropped it off for his 5,000 mile check and a tech went out joy riding in it. He came to pick it up and found 150 more miles on it, burnt rubber under the wheel wells and it stunk like cigarettes. He went off like a rocket and the dealer admitted their fault, fired the tech and gave him lifetime oil changes and state inspection for free. Again, it's not the same, but at least my cousin's dealer "manned up". Again, good luck!

12-20-2013, 01:13 PM	#3
SB09 Drives: 2012 SS/RS M6 AGM Join Date: Apr 2012 Location: Mckinney, Tx. Posts: 241	That makes no sense whatsoever. Isn't the car the dealerships liability when it's dropped off at their place? __________________ Pin it to WIN it!

12-20-2013, 01:27 PM	#7
jessrayo Speed Freak Drives: 2013 ZL1 Camaro, 2016 Camaro SS Join Date: Jun 2013 Location: Ardmore, OK Posts: 2,637 View My Garage	The dealer is liable for the car but only the appraised 2012 used ZL1 price. Sorry, you probably cannot get a car that was cared for like yours had been at the price they will give you to replace it. I would talk to a lawyer. If you don't have a good attorney relationship you may contact the better business bureau, or call GM directly. If everything happened exactly as you described the dealership will eventually cover the loss, it may tike some time and patience. __________________ 2016 SS -AGP twin Borg Warner 7163 EFR's, LT4 mechanical pump, LT4 injectors, Walbro 255 low side, Castrol SRF. 734whp/759 tq 2013 ZL1 -ADM - 427 LSX 6 bolt, O-ringed block built by LME. Twin PT6466 turbos. RPM custom manual trans, RPS Quad carbon clutch, 9" Hendrix rear diff & axles. ADM/squash fuel system, Ron Davis radiator, Spal fans, AGP air to air, turbo plumbing. LPE oil cooler, rear bushing upgrade, roll bar...etc. rwhp 1400+... 212.5mph, best Texas mile to date.

12-20-2013, 01:39 PM	#10
SSNIGHTMARE Drives: 2002 SS Camaro Join Date: Mar 2008 Location: PA Posts: 372	Post the dealer name so no one else deals with this shady of a dealership................ __________________ 04 GMC LB7, SOCAL DIESEL STAGE 2 HEADS, CROWER RODS, TWIN CP3 483 RWHP, 1008 FT/LBS, ATS 5K 02 SS, LSX BLOCK, 500 HP, WAITING ON BOOST 98 COBRA, EAGLE CRANK AND RODS, 568 RWHP, S-TRIM 02 SS, STOCK, THE SLO HO 08 CTS, POS EFI Live "Nitrous is like a hot girl with STD's, you know you wanna hit it but you're afraid of the consequences!" "..it does not require a majority to prevail, but rather an irate, tireless minority keen to set brush fires in people's minds.." --Samuel Adams

12-20-2013, 01:41 PM	#13
ernie scar Drives: Chevy/Dodge/Ford Join Date: Jan 2013 Location: thunder bay Posts: 131	Lawyer up and sue the bastards. __________________ They say money can’t buy happiness; well they never drove a Camaro. A Corvette engine and a Cadillac suspension stuffed into a Camaro, that’s what I’m talking about!

12-20-2013, 01:48 PM	#14
DRKS1D3 Drives: '17 Corvette Grand Sport M7 Join Date: May 2012 Location: Pennsylvania Posts: 3,748	I am so sorry. I would be sick! As everybody else has said, call GM directly and get a lawyer. Keep us all informed. Good luck friend! P.S. Not as serious of a story, but similar. My cousin bought a brand new WS6 Trans Am in 2002. He dropped it off for his 5,000 mile check and a tech went out joy riding in it. He came to pick it up and found 150 more miles on it, burnt rubber under the wheel wells and it stunk like cigarettes. He went off like a rocket and the dealer admitted their fault, fired the tech and gave him lifetime oil changes and state inspection for free. Again, it's not the same, but at least my cousin's dealer "manned up". Again, good luck! __________________ MY RIDE: 2017 CORVETTE GRAND SPORT--TRIPLE BLACK, 7 SPEED MANUAL, VARARAM TCR-7 INTAKE, BORLA CATLESS X-PIPE, CARBON FIBER STAGE 2 AERO, MGW SHORT-THROW SHIFTER SOLD2011 TRIPLE BLACK SS CONVERTIBLE--6 SPEED MANUAL, MANY MODS, 455 RWHP/435 RWTQ DAD'S RIDE: 2012 ZL1 #1866--BLACK, 6 SPEED MANUAL, EXPOSED CF HOOD, POLISHED WHEELS, SUNROOF, ROTO-FAB INTAKE "Silly Americans, taking from the rich and giving to the poor only works in fairy tales. Success is earned here!".

12-20-2013, 01:09 PM	#1
jhoop302 Drives: 2012 Camaro ZL1 Join Date: Dec 2013 Location: Millsboro, DE Posts: 22	RIP 2012 ZL1 #1635 On Sunday, December 15, 2013, my prized 2012 Camaro ZL1 took its last breath at 4:47 pm. The car was at the dealer in Georgetown, DE for paint issues (under warranty). It had been locked in the service bay over the weekend. On Sunday afternoon, an employee of the dealership (service writer) entered the locked building, removed the keys to my car from the service department, and went on a joyride. The car was totaled when he lost control and sheared off a telephone pole. The dealership informed my wife and I on Monday morning at 9:00 a.m. of our loss. Yes, they waited over 16 hours to tell us about our car. I am sure they discussed the incident with their attorneys prior to calling us. It is now Friday, the car has been officially totaled by the insurance company, and the dealership is telling us it is not their problem. They even refuse to provide my wife and I (and our insurance company) with their insurance information. I traded in my 2011 SS2 Camaro and sold my 1969 Camaro SS in pristine condition to buy the ZL1. I will never be able to afford another new ZL1, and basically I don't think I should have to be put in the position to have to buy a new one. We trusted the dealership to use vigilance while our car was in their possession. We can't even have charges pressed against their employee for theft because the car was not in OUR possession when stolen. Something about this whole thing just doesn't seem right. What would you do if this was your baby?

12-20-2013, 01:13 PM	#2
VJZL1 Drives: 2012 ZL1 Join Date: Nov 2013 Location: United States Posts: 50	You need to contact an attorney ASAP. The dealer is completely liable for the car while is is being serviced by them. Your entitled to a new vehicle. This is an easy open and shut case.

12-20-2013, 01:22 PM	#5
436SS Drives: 2010 1SS Join Date: Jan 2013 Location: INDY Posts: 271	Dont let the dealer play this game with you. They are soley responsible. Get an attorney and let them help you get another car.

12-20-2013, 01:26 PM	#6
PFCMAC Drives: 2015 ZL1/2016 Malibu LTD LTZ Join Date: Jan 2010 Location: Sacramento, CA Posts: 34 View My Garage	You can press charges against the dealership for destruction of private property and should be allowed to press theft charges because they took a lot of your money when they destroyed your car. you can easily sue them for damages and hardship and be rewarded with enough money for two zl1's.

12-20-2013, 01:39 PM	#9
TOYMARO Drives: 2011 Camaro SS/RS 2SS Join Date: Oct 2013 Location: here Posts: 591	Yea, thats BS. Get an attorney right now!!!! It would have been the FIRST thing I did if the dealer told me that crap. I dont believe you didnt man. I would have had one by monday noon!!! Tear them apart!!! Dealer name? (may be against board rules)

12-20-2013, 01:39 PM	#11
GearheadSS Drives: 23 LT1/22 Colorado TB/69 Chevelle Join Date: Jun 2006 Location: Greenville, Tx Posts: 5,002 View My Garage	First, contact Chevrolet Customer service and get the situation escalated within GM. They will take this seriously. Second, lawyer up.

12-20-2013, 01:39 PM	#12
Trickskier Native Floridian Drives: 2014 - ZL1 / 2003 - Corvette Join Date: Oct 2013 Location: FLORIDA Posts: 2,706	WOW!!! Extremely sorry to hear this!!! You definitely need to contact an attorney ASAP!!! I wouldn't let your insurance company handle this. Please keep us posted......