I received an email from onstar, $45.09/month - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

stratman2SSRS · 03-19-2010, 08:07 AM

Watch out for this one guys, my onstar subscription runs out on May 11th. They plan on charging my credit card $45.09 a month.
I called them and told them I do not plan on renewing it. And that I only drive the car for 1/2 the year, and it would only be necessary if I locked the key in the car.
He said he could drop the price to $16/month

He tried to sell me more minutes for the car phone. I told him the car had bluetooth, and my cell calls come through the car already, and I don't need another phone.

Watch out guys, they were planning on charging the card that I gave them when I registered the car originally.

I am probably one of the first owners to get this email, because I was one of the first customers to take delivery of my car last year.

Husker · 03-19-2010, 08:16 AM

The email I received on 3/17 says I will be charged $28.90 for continous coverage. My original subscription is set to expire on May 6. I think them can keep it since the car only have 1042 miles on it in nearly a year.

thegmconnection.com · 03-19-2010, 08:25 AM

Quote:

Originally Posted by stratman2SSRS

Watch out for this one guys, my onstar subscription runs out on May 11th. They plan on charging my credit card $45.09 a month.
I called them and told them I do not plan on renewing it. And that I only drive the car for 1/2 the year, and it would only be necessary if I locked the key in the car.
He said he could drop the price to $16/month

He tried to sell me more minutes for the car phone. I told him the car had bluetooth, and my cell calls come through the car already, and I don't need another phone.

Watch out guys, they were planning on charging the card that I gave them when I registered the car originally.

I am probably one of the first owners to get this email, because I was one of the first customers to take delivery of my car last year.

You have to let them know thirty days in advance so they will not charge your credit card! If you told them not to charge your card when they called that should suffice because they are suppose to contact you 30 days in advance

stratman2SSRS · 03-19-2010, 08:41 AM

Quote:

Originally Posted by Husker

The email I received on 3/17 says I will be charged $28.90 for continous coverage. My original subscription is set to expire on May 6. I think them can keep it since the car only have 1042 miles on it in nearly a year.

You live in the USA right?
Our dollar is almost at par right now $45.09 seems alot.

If you say you don't want it, you can get it alot cheaper.

BackinBlackSS/RS · 03-19-2010, 08:48 AM

You don't have to give them your credit card at any time. I know they ask you for it, but you don't have to give it to them until you are ready to renew.
They tell you they need it for registration purposes or something like that.
No, you don't have to give it to them until you want to.

67 Convertible · 03-19-2010, 08:59 AM

I made the mistake of "setting things up" when I got my car last summer. Stupidly, I added more minutes to the phone in the car.......WHICH I HAVEN'T USED ONCE........Seemed cool when I first got the car to have a built in phone, but wasted money by not using it.

So they have my CC#.......guess I'll have to deal with it in a couple months, I would not renew the OnStar....haven't used that once, or the navigation either.

CanadianCamaro · 03-19-2010, 10:00 AM

I seem to recall that I selected an option last year on initial set-up to not automatically renew. But either way I don't remember giving my credit card info. I seldom do that...

Strat - what's your VIN? Mine was pretty early - I thought at the time I was the first or one of the first on here from Ontario that took delivery. No email here yet.... I did get a letter trying to sell me a package though

sask-man · 03-19-2010, 11:02 AM

I believe there is a consumer protection act that companies are NOT allowed to auto bill you on your credit card UNLESS you agree'd to continuing service after the "trial period" or whatever has ran it's course as per the origional agreement. It's always on there in all those pages of fine print no one reads.

The whole idea of its up to YOU to cancel or we will bill you is total BS on any companies part to pull this. They are relying on snagging atleast 1 payment from unsuspecting customers who either didnt know about it or forgot and now have to go through the process to be removed from auto billing. Best to say you dont have a CC or scour that agreement and for once actually read ALL the fine print!

Sweet Lola · 03-19-2010, 11:10 AM

The internal phone saved my butt! I locked myself out of my office on a Sunday evening with both my home and work phones inside on my desk. I only had my car key and my car's cell. I was able to call and get someone to come let me into the office. If I hadn't I would have had to drive around town to find someone to open the door. Two important lessons learned...always hook my work keys to my car keys when changing vehicles and keep the internal phone just in case.

BLACK67 · 03-19-2010, 11:12 AM

I got that e-mail a few days ago. If it was a reasonable amount I would keep it but that $45 a month is a joke.

CanadianCamaro · 03-19-2010, 12:52 PM

I bet they charge you in the months you're not driving it too.... would be good if you could cancel for a period... or transfer to another vehicle

stratman2SSRS · 03-19-2010, 01:15 PM

Quote:

Originally Posted by CanadianCamaro

Strat - what's your VIN? Mine was pretty early - I thought at the time I was the first or one of the first on here from Ontario that took delivery. No email here yet.... I did get a letter trying to sell me a package though

I brought my car home on May 12th, 2009. Vin#8105
What is your vin, I thought I was first??
My wife put a deposit down on it for Christmas 2006!!!

When I was talking to the onstar guy, he asked me if there was anything else he could do to keep me safe while driving my car? Trying to make me feel guilty.
I told him he could send me a helmet.
He did't think it was too funny???

Don O · 03-19-2010, 01:41 PM

Quote:

Originally Posted by stratman2SSRS

When I was talking to the onstar guy, he asked me if there was anything else he could do to keep me safe while driving my car? Trying to make me feel guilty.

Mine's not up until October, but if asked that question I"m gonna ask:

"You can track all the nearby Onstar customers, correct? OK, then please disable their vehicles until I'm clear of the area." Thanks".

Probably won't think that's funny either...

Now the XM folks, they're a whole other story. I'm getting 2 calls a week since it expired. I just hang up on them. That don't take no for an answer.

Don O

Kenny · 03-19-2010, 03:47 PM

Quote:

Originally Posted by BLACK67

I got that e-mail a few days ago. If it was a reasonable amount I would keep it but that $45 a month is a joke.

If it was about 20 bucks a month and i could have a 6 month term then i would renew.......45 no thanks.

Ken

03-19-2010, 08:07 AM	#1
stratman2SSRS Drives: Lingenfelter Camaro Join Date: Apr 2009 Location: Ontario Posts: 2,160 View My Garage	I received an email from onstar, $45.09/month Watch out for this one guys, my onstar subscription runs out on May 11th. They plan on charging my credit card $45.09 a month. I called them and told them I do not plan on renewing it. And that I only drive the car for 1/2 the year, and it would only be necessary if I locked the key in the car. He said he could drop the price to $16/month He tried to sell me more minutes for the car phone. I told him the car had bluetooth, and my cell calls come through the car already, and I don't need another phone. Watch out guys, they were planning on charging the card that I gave them when I registered the car originally. I am probably one of the first owners to get this email, because I was one of the first customers to take delivery of my car last year.

03-19-2010, 08:59 AM	#6
67 Convertible Drives: 67 Camaro Convertible Join Date: Jun 2009 Location: MA Posts: 1,721	I made the mistake of "setting things up" when I got my car last summer. Stupidly, I added more minutes to the phone in the car.......WHICH I HAVEN'T USED ONCE........Seemed cool when I first got the car to have a built in phone, but wasted money by not using it. So they have my CC#.......guess I'll have to deal with it in a couple months, I would not renew the OnStar....haven't used that once, or the navigation either. __________________ _____________________________________________ 2LT/RS RJT, Blk Rally Stripes, Beige Interior, Sunroof Placed order at dealer 4/24/09 1100 - 4/28/09 2000 - 5/01/09 2500 - 5/05/09 3000 - 5/05/09 3300 - 5/30/09 3400 - 6/05/09 3800 - 6/18/09 4000 - 6/18/09 4B00 - 6/18/09 4200 - 6/22/09 5000 - 7/01/09 6000 - 7/01/09 It's Home!! 0000 - 7/14/11 Traded in with 24,000 miles. Currently 5th Gen less

03-19-2010, 10:00 AM	#7
CanadianCamaro Drives: 2SS/RS IOM - A.K.A. DA ;) Join Date: Jan 2009 Location: Ontario Canada Posts: 2,046	I seem to recall that I selected an option last year on initial set-up to not automatically renew. But either way I don't remember giving my credit card info. I seldom do that... Strat - what's your VIN? Mine was pretty early - I thought at the time I was the first or one of the first on here from Ontario that took delivery. No email here yet.... I did get a letter trying to sell me a package though __________________ "BBOMG - More than just a car show.... It's an experience!"

03-19-2010, 11:10 AM	#9
Sweet Lola #42,288 Drives: 2010 Camaro 2SS Join Date: Oct 2009 Location: Boise ID Posts: 349 View My Garage	The internal phone saved my butt! I locked myself out of my office on a Sunday evening with both my home and work phones inside on my desk. I only had my car key and my car's cell. I was able to call and get someone to come let me into the office. If I hadn't I would have had to drive around town to find someone to open the door. Two important lessons learned...always hook my work keys to my car keys when changing vehicles and keep the internal phone just in case. __________________ Darren

03-19-2010, 11:12 AM	#10
BLACK67 Drives: 2010 Camaro 2SS/RS CGM Join Date: Oct 2008 Location: Ontario Posts: 930	I got that e-mail a few days ago. If it was a reasonable amount I would keep it but that $45 a month is a joke. __________________ SPi Performance Stage 3 package *Comp Cam* PHADT FE4 ZL Stg.3 VMAX CNC Spiral Ported Throttle Body Dynatech LT headers, Hi flow Cats MBRP 3" 304 stainless X-pipe exhaust Fastlane true CAI. Barton shifter

03-19-2010, 08:16 AM	#2
Husker Drives: 2010 SS/RS IOM LS3 Join Date: Mar 2009 Location: Burwell, Ne Posts: 60	The email I received on 3/17 says I will be charged $28.90 for continous coverage. My original subscription is set to expire on May 6. I think them can keep it since the car only have 1042 miles on it in nearly a year.

03-19-2010, 08:48 AM	#5
BackinBlackSS/RS Go Blue!!!!! Drives: 2012 Cruze LT Join Date: Mar 2009 Location: Indiana Posts: 23,290	You don't have to give them your credit card at any time. I know they ask you for it, but you don't have to give it to them until you are ready to renew. They tell you they need it for registration purposes or something like that. No, you don't have to give it to them until you want to.

03-19-2010, 11:02 AM	#8
sask-man Sask-man from Sask Drives: 2010 1SSRS M6 Black of course! Join Date: Aug 2009 Location: Saskatchewan Canada Posts: 312 View My Garage	I believe there is a consumer protection act that companies are NOT allowed to auto bill you on your credit card UNLESS you agree'd to continuing service after the "trial period" or whatever has ran it's course as per the origional agreement. It's always on there in all those pages of fine print no one reads. The whole idea of its up to YOU to cancel or we will bill you is total BS on any companies part to pull this. They are relying on snagging atleast 1 payment from unsuspecting customers who either didnt know about it or forgot and now have to go through the process to be removed from auto billing. Best to say you dont have a CC or scour that agreement and for once actually read ALL the fine print!

03-19-2010, 12:52 PM	#11
CanadianCamaro Drives: 2SS/RS IOM - A.K.A. DA ;) Join Date: Jan 2009 Location: Ontario Canada Posts: 2,046	I bet they charge you in the months you're not driving it too.... would be good if you could cancel for a period... or transfer to another vehicle __________________ "BBOMG - More than just a car show.... It's an experience!"

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Onstar....a spy???? please comment	dieseldave24v	General Automotive + Other Cars Discussion	138	02-23-2012 01:12 PM
if you use the OnStar hands free feature, please read	jimfin	USA - NY / NJ / PA	19	03-31-2010 11:27 AM
OnStar and racing - the truth	Rogue Leader	5th Gen Camaro SS LS LT General Discussions	42	03-04-2010 11:35 AM
Received my email at 7:59 P.M.	RallyFever	Camaro Price \| Ordering \| Tracking \| Dealers Discussions	11	03-12-2009 11:25 PM
i received an email from a chevy dealer telling me i can order the camaro in april?	elvism	Camaro Price \| Ordering \| Tracking \| Dealers Discussions	18	03-20-2008 09:54 PM