09-28-2012, 07:38 AM | #1 |
Drives: SS, CTS & SRT-4 Join Date: Aug 2009
Location: Pittsburgh
Posts: 427
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Pedder's Customer Service
So, I called Pedders to order a small part for my already Pedderized "Justice" SS. I left a message, and got a call back from a very nice lady ( think her name was Deb ) who had all of my information from my message, and was ready to place the order for me. Before the call was over, she asked me if she could help me with anything else. I figured, while I was on the phone with them, I would see if they had any tips for the installation of the RLCA End-Link Brackets. She said she would find someone to help me and placed me on hold.
It wasn't 10 seconds later, when Justice Pete himself answered the phone to field my question. Not gonna lie... I was kinda star-struck, and probably sounded like a 14 year girl meeting Justin Bieber. I was just so impressed that Pete himself would take time out of his busy day creating world-class suspension systems to answer a simple question from one of the lowly, half-drunk, forum trolls; such as myself. I know first hand what an amazing product Pedders produces, and I've read numerous times about how great their customer service is, but I just wanted to add in my own account of how great they really are. If you're up in the air about your next suspension upgrade, from everything from parts to service, Pedders will exceed your expectations. Thanks Pete, and thank you Pedders!
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09-28-2012, 12:20 PM | #2 |
Drives: 10 1LT SIM; 91 B4C sleeper Z Join Date: Aug 2009
Location: Ft. Mitchell, Alabama
Posts: 7,199
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Good stuff. Your car looks great!
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Pedders Pace Car Package, Injen CAI, Flowmaster AT, AAC Lighting, ZL1 fascia/skirts, RKSport Ram Air hood, vented fenders, painted stripes (Gary's Customz), Honor and Valor badged (Thank you, John)
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09-28-2012, 03:31 PM | #3 |
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Pete and his Crew at Pedders are top notch! I cant wait the shove my money at them again for more amazing customer support and new parts for my Camaro!
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My Mod Journal <-- Its updated... again!
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09-29-2012, 12:12 AM | #4 |
Drives: Camaro Justice Join Date: Jun 2007
Location: Virginia
Posts: 20,174
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Our clients are very smart people, but they frequently get this part wrong. I am the one that thanks all of YOU for purchasing Pedders parts. The support I get from the C5 community is nothing short of amazing. Please accept my thanks. We appreciate your business.Welcome to the PEDDERS NATION!
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09-29-2012, 03:05 PM | #5 |
NEcamaro5
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I also have had incredible service from pedders. I was trying to order parts and couldn't figure what was best for my ride. ON A SUNDAY Peter called me talked for 20 or so min and I'm still blown away over the call back on a Sunday for a small order of suspension parts and Polly bushings. They get all of my money period. Call them for parts and you won't regret it.
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09-29-2012, 04:50 PM | #6 |
Drives: 2017 ZL1 Join Date: Dec 2009
Location: NYC
Posts: 1,165
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I also have had great service from Pete and the pedders crew. From the day I ordered my Xa's to the install by rob at wretched for my sways and bushings. Just last week one of my rears went I pmed Pete Thursday and I received a new one on Tuesday. Great customer service and very knowledgeable.
Pete thank you for the great service.
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Elite Design Concepts NY5THGEN2017 ZL1 Garnet Red/M6/// IG @Crazl1
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09-29-2012, 06:22 PM | #7 |
NEcamaro5
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Pete for prez!!
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09-30-2012, 08:47 PM | #8 |
Drives: Camaro Justice Join Date: Jun 2007
Location: Virginia
Posts: 20,174
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Thank you all for the kind words.
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10-01-2012, 11:50 AM | #9 |
Drives: wife says to many Join Date: Feb 2012
Location: Medina Oh
Posts: 65
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Stitch we are glad Pete was able to able to help.
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10-01-2012, 11:53 AM | #10 |
Drives: wife says to many Join Date: Feb 2012
Location: Medina Oh
Posts: 65
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10-01-2012, 08:59 PM | #11 |
USAF retired! Thank God!
Drives: 2011 1SS, 1LT red,1LT/RS SGM 98Z28 Join Date: Jul 2011
Location: North Texas
Posts: 2,799
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None better than Pete and Pedders!!!! Cant wait to get my new motor in so i can drive down for the upgraded ZL-1 Zways and whatever else has come out since my Justice install
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HKE LSX427(Mast blk lbl 305 6bolt LS7heads, PatG231/246 blower cam, RWHP/TQ: 1281/1133 SNL Performance Custom Twin PT6766 BB turbos 4 to 25psi selectable on the Boost Leash controller, Squash dual 400LPH/ID2000s, ALKY 4 gal meth, Autometer AFR/Bst/oilpres/oiltemp/fuelpress gauges, Pedders Justice road crs pkg: All HD bushes, supercar 12kg coil overs, supercar ZL1 sways, camber plates all setup by JusticePete! :Gforce 9" 35spline S-Trac, 1500hp Outlaw axles, 3.5"alum DS, Monster Triple disc; 4xForgeline 19x10.5 4xBridgestone 305/30R19 RE-11, CTS-v calipers/rotors/Cobalt friction XR1/3 pads
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10-01-2012, 09:07 PM | #12 |
CamaroFans.com
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I really need something red on my car..
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