Some EBay sellers promising 4/15 delivery

[OverAnxious]

Originally Posted by richardhoggard

OK... let me clarify something... Im not at all angry about the price he is charging. I completely agree that he should charge whatever he can get someone to pay. I have not mentioned price at all in any of my posts on this thread.

My issue is with him ordering stock cars before sold orders. Price doesnt matter here. He can sell them at whatever price he wants, but I firmly believe that he should have ordered his first sold order before he ordered cars to sell on ebay. Maybe its just my opinion, but its not right, and most people will agree with me. Just because there are no rules against it doesnt make it right. Thats whats wrong with the entire world right now... people have lost sight of what is right and are only looking out for themselves.

I guess you missed it in post #6 where he already stated he did not take any deposits (mentioned it twice there to be exact).

Guys, hasn't the bitching in this thread gone on long enough?

[Badger]

So Dan..If My Buddy goes down and offers you MSRP for the 2SS RS...Will You Take it???
Not trying to be a wise ass here...just a Question...Thanks

[Supermans]

Originally Posted by richardhoggard

The bottom line is that these 2 cars were not ordered for the first 2 customers that came in and ordered. You ordered your first two specifically for your dealership, which is the wrong way to do business in my opinion. The first person to walk into your dealership and order a Camaro should get the FIRST Camaro that you order. There is no good reason to do this other than seeing the dollar signs in your eyes. Does the person that ordered first know that he is starting out at #3? My bet is that if he did, he would no longer have an order placed with you. The fact that you placed stock orders in front of sold orders would tell me that you would be willing to bump me down the list if someone else came in and offered to pay more. I personally would rather be #10 at a dealership that I have respect for than be #3 at your shady, Mickey Mouse operation. Thats all I have to say about that.

Originally Posted by SALISBURYCHEVROLET

Attacking my character and my reasoning for not taking deposits I was sure was going to happen when I joined the Forum. I rather expected it. (Maybe a reason whay alot of dealers do not do it) I came on and posted because I have had many calls concerning Camaro orders across the country and been asked from many people to give my perspective on the situation. I thought my joining a forum might be a way to explain a few things from the dealer perspective. You can say what you want but I felt it was a better idea not to get people upset by taking alot of deposits and then have upset customers when I could not get all their cars pulled for production. Like I posted before I have been through this a few times and it never turns out everyone is happy. I realized I was only going to get a few a month so I figured the safe way to go was to not take orders but just order 2SS/RS's loaded. ( Thought that was the way the true enthusiast would like it) As I stated before I sell alot of Corvette's on Ebay including a Twin APS turbo version and I figured I would put the first couple up when I recieved the ability to order them. And now I have. Just so the record is clear "I" never recieved any bailout money nor did the dealership I run. All over the country dealerships are struggling and I know all might not care but I have 50 employees that I have to keep working. I made the decision and I take responsibility for my decisions. We are a medium size dealership and I will only get a few a month. I guess I am playing the odds. Either way I am sure I would make someone upset. With the amount of calls I have recieved from people that have left deposits and currently have no idea when their car is going to be built I think I made the right decision. I care about my customers and anyone that knows me and my reputation can stick up for me. We are one of the highest rated dealerships in customer satisfaction in the country. I sell cars I have for over 20 years. It is not an easy job but I have always tried to be up front and honest. I thought by joining a forum and talking about it with people that it might be a good thing. I am sorry that we do not have more availibilty of the car. In time I am sure production will increase and then we will be back to the same old story of shop for the best deal. I undestand that and have no problem with that. I just think you are being a little rough on me. We will not agree on everything but in this situation no decision will be ok with everyone. Most of the customers I have that want Camaro's will get them and my loyal one's understand the first few will be sold the way I am selling them and they are OK with it. I am sure I will make someone upset that wants to order a car now but with the current situation of availibility that is bound to happen. I have had so many calls about the Camaro and can I order one for them I was bound to piss someone off. I ONLY GOT 2 CARS THIS MONTH!!! I will leave it at that. I am also planning on Tunning a few with APS Twin Turbo's in the future and other custom modifications and with the limited availibility of the cars I am sure that will be no easy task either. When you only get a few things are thin..It is a s simple as that. I just had to do a follow up post. Flame if you want but I at least took the time to respond..Dan

Respect is something earned. You said above which I highlighted in bold lettering that you joined the forum because you thought it would be a good thing and that it could help you sell your cars. As you know, there is a right way of doing things and a wrong way of doing things in an enthusiast filled forum. If you want to sell anything through this forum and gain the respect of all the enthusiasts here, you should follow these few simple steps I will enumerate below.

1. The first allocations you received from GM for any vehicle's first run before the date given by GM should have gone to your customers and not ordered for yourself to sell above MSRP. (this was your first mistake)

2. You should follow the model that Camaroscotty and Eric Hall at Classic Chevrolet have set up for themselves in getting many enthusiasts to order from them by not only selling at MSRP but promising to honor all supplier and emplyee discount programs.. Would you honor supplier discount Sir??? Or be nice enough to ask your customers if they are a part of a credit union that they can get supplier discount on the Camaro.. https://www.exclusivegmoffer.com That is the link for you to give to your customers when they walk in..

3. Following the above steps online and you will gain back your respect. Sell all your Camaro's at MSRP and honor discounts, even telling your customers how they can save money...Then and only then will you gain our respect..

Step 4, repeat steps 1 thru 3 for every customer...

Fail to do these three steps above Dan and SALISBURYCHEVROLET ends up in this thread below.. Capeesh?

http://www.camaro5.com/forums/showthread.php?t=622

Originally Posted by Badger

So Dan..If My Buddy goes down and offers you MSRP for the 2SS RS...Will You Take it???
Not trying to be a wise ass here...just a Question...Thanks

Don't forget to have your buddy ask Dan if he will honor supplier/employee discount ?

Originally Posted by tommygun6644

So I went to go order a Imperial Blue 2SS at Salisbury Chevrolet in Glenville, New York.

Despite the fact the dealer has allocations left to order them, the salesperson told me not to bother unless I plan on paying heavily over sticker since the first Camaros they get are going up on eBay.

Should I:

Order one anyway to get a place in "line"?

Try a different dealership? The guy told me if I go to another dealer and they take my money they are going to be doing the same thing and aren't telling me the truth.

Thanks

Originally Posted by SALISBURYCHEVROLET

I saw the post. I responded to it. I have offered to have the person call me. We did not take deposits as I have stated because we really did not know what we were going to get. We put the first 2 on Ebay because we sell alot online. thats all. We are having another show this year I hope you come and introduce yourself. Dan

The first two customers who asked your dealer or spoke to you about the first two allocations you were promised should have been taken in as your first two customers.. This was your first and biggest mistake and it is all about greed since GM set a system in place so that people could pre-order and be protected from a price increase later on.. You're basically telling repeat customers to go create an e-bay account and bid on your vehicle.. If you want your allocations in the future to be greater than 2, then you really need to place more importance to the first two customers who came and visited you with money ready to place orders for this great new car.. That is how you gain a repeat customer for life and one that spreads positive info about their experience with you..

[BackinBlackSS/RS]

Originally Posted by SALISBURYCHEVROLET

I took NO DEPOSITS..I HAD NO SOLD ORDERS..

You know at this point I have posted my thoughts and I will leave it at that. Night folks.

Dan

So your saying that no one came into your dealership wanting to place an order for the new Camaro? If that is the case then I say go for the Ebay
online sales. I think everyone was under the impression there were people coming to the dealership wanting to order, but it was like okay, but you'll be third in line behind by 2 cars I put on EBAY. This, while your right to do so, is not an action conducive to good business in my opinion.

[OverAnxious]

Originally Posted by BackinBlackSS/RS

So your saying that no one came into your dealership wanting to place an order for the new Camaro? If that is the case then I say go for the Ebay
online sales. I think everyone was under the impression there were people coming to the dealership wanting to order, but it was like okay, but you'll be third in line behind by 2 cars I put on EBAY. This, while your right to do so, is not an action conducive to good business in my opinion.

I'm sure you would take kindly to people walking up to your door and telling you how to run your business...

[BackinBlackSS/RS]

Originally Posted by OverAnxious

I'm sure you would take kindly to people walking up to your door and telling you how to run your business...

Wow, you got that out of what I said? Get a clue buddy.
Your assumptions are just that.

[dbotsfordtat]

Originally Posted by OverAnxious

I'm sure you would take kindly to people walking up to your door and telling you how to run your business...

It is our business, every American taxpayer owns part of his business. He's living on our tax dollars because his way of doing things almost put him out of business. He should listen to some of the advice on here and take an ethics class.

[TLSTWIN]

Definitely a guy thinking about himself first.

I don't have a big issue with him charging whatever he wants, but I wouldn't have done it first.

He should sell to the average consumer...possible repeat business, word of mouth business.....his practices will NOT earn him that possibility.....

My dealer ordered a camaro for himself as well as 6 or 7 others. He could have put his order at the top and had his first, he did NOT do that. He submitted my order and a few others first. This kinda business practices has got him over $ 80,000 in two orders from me in the past two years, as well as the "word of mouth" business I have sent him.

[OverAnxious]

Originally Posted by dbotsfordtat

It is our business, every American taxpayer owns part of his business. He's living on our tax dollars because his way of doing things almost put him out of business. He should listen to some of the advice on here and take an ethics class.

Sounds like an Socialist supporter right there

He owes you nothing but a good product and to stand behind that product with excellent customer service.
How many of you tools are directly impacted by his decision to order a car, and sell it how he sees fit? Nobody.

[OverAnxious]

Originally Posted by BackinBlackSS/RS

Wow, you got that out of what I said? Get a clue buddy.
Your assumptions are just that.

My mistake, I thought you wrote "is not an action conducive to good business in my opinion."

Wait, you did....

[RPO_Z28]

[BackinBlackSS/RS]

Originally Posted by OverAnxious

My mistake, I thought you wrote "is not an action conducive to good business in my opinion."

Wait, you did....

Did you see the "In my opinion" part? Yeah, I know, you want to see what works for you. I know, it's okay for him to run his business as he wishes, but it's not okay for us to criticize his practices. Hmmm, what does that sound like. You're a beaut.

[Supermans]

Originally Posted by SALISBURYCHEVROLET

Like I said earlier. It is what it is. Here is what I do know. I go to Chevrolet meetings and I have a little more information than the average salesperson when it comes to availability and what the early production numbers will be. if a dealer wishes to give employee pricing or discounts on Camaro's that is obviously his right. I did know that the ramp up was going to be very slow..I do not think we will ever agree on what is the best way to handle this situation. I know one thing alot of people will be dissapionted by the fact that they will not get their cars built as fast as they want or were promised. I have been in this business a long time and have seen what dealers do when they take deposits. Many end up moving people up on the list and alot of people get upset when they left a deposit first. I did not want to get into that game and I decided to not take deposits. you can flame me all you want but the fact is that more people will be pissed when they left a deposit and the dealer cannot get them a car. It is early yet but I think in time you will see even in this forum that people will get jerked around by people promising them the world. I on the other hand have made no promises. I ordered 2 cars so far and put them on Ebay. When more product becomes available..I am sure things will change. I understand some of the anger that I have recieved but to be honest I think it is getting a little out of hand. You can personally attack someone you have never met online and that is fine. I posted my number on the forum and was open and still am to speak with anyone that may call. I did not join the forum to sell cars. I joined the forum to give my side of some comments that I saw posted. I do not see many people that personally put themselves out their and do it. I just think the attacks on my character and my decisions are a little out of line. I have not been "bailed" out by anyone. I am a normal guy just like you who happens to sell cars for a living. But then again that statement already makes me an enemy to most of you. Enough said. To the people that have sent me nice emails and understand the situation I Thank You. To the others that are using me to vent all the anger they have about the lack of production.All I have to say is I am sorry you feel that way. Dan

Lack of production has nothing to do with why you are not selling your two cars to those who actually went to your dealer personally to show interest in the Camaro's... You can take a $500 refundable deposit the moment you were told by GM you would be getting two allocations. If you had taken those two orders from the first two people that were willing to order "sold orders" the way they wanted to customize the car, then you would have the right to tell other people coming in you cannot confirm that they will get the car quickly if they pre-ordered.. The fact you took both of the first allocations for yourself to sell and have the nerve to come on here and tell us all you were being honest to your customers from the get go when in fact you knew you would be getting at least two.. Gimme a break.. From the looks of things you have every intention of taking as many of the Camaro's you can get your hands on to sell on ebay to the highest bidder and keep on doing that until all the hype dies down and people realize the car is not so hard to find at dealerships anymore.. I don't have a problem with you utilizing ebay to sell your vehicles. However what I am upset about is simply that you did not use your original two allocations which should have been sold orders and taken them for yourself to sell on ebay.. You may view this as good business but it is ethically crummy business that drives potential lifelong customers running away... All those customers that were willing to put a deposit down for a Camaro, you should have them on a speed dial as soon as you get a new allotment guaranteed... And then you give them the opportunity to order the ones they want and at MSRP along with supplier/veterans and gms discounts applying..

[Badger]

Originally Posted by SALISBURYCHEVROLET

Like I said earlier. It is what it is. Here is what I do know. I go to Chevrolet meetings and I have a little more information than the average salesperson when it comes to availability and what the early production numbers will be. if a dealer wishes to give employee pricing or discounts on Camaro's that is obviously his right. I did know that the ramp up was going to be very slow..I do not think we will ever agree on what is the best way to handle this situation. I know one thing alot of people will be dissapionted by the fact that they will not get their cars built as fast as they want or were promised. I have been in this business a long time and have seen what dealers do when they take deposits. Many end up moving people up on the list and alot of people get upset when they left a deposit first. I did not want to get into that game and I decided to not take deposits. you can flame me all you want but the fact is that more people will be pissed when they left a deposit and the dealer cannot get them a car. It is early yet but I think in time you will see even in this forum that people will get jerked around by people promising them the world. I on the other hand have made no promises. I ordered 2 cars so far and put them on Ebay. When more product becomes available..I am sure things will change. I understand some of the anger that I have recieved but to be honest I think it is getting a little out of hand. You can personally attack someone you have never met online and that is fine. I posted my number on the forum and was open and still am to speak with anyone that may call. I did not join the forum to sell cars. I joined the forum to give my side of some comments that I saw posted. I do not see many people that personally put themselves out their and do it. I just think the attacks on my character and my decisions are a little out of line. I have not been "bailed" out by anyone. I am a normal guy just like you who happens to sell cars for a living. But then again that statement already makes me an enemy to most of you. Enough said. To the people that have sent me nice emails and understand the situation I Thank You. To the others that are using me to vent all the anger they have about the lack of production.All I have to say is I am sorry you feel that way. Dan

You didn't answer my Question Dan...if someone walks into Salisbury Chevy today and Offers you MSRP for your first 2SS RS will you take it?????????