Michelin Rebate RIP-OFF of customers!!! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

BDBiker · 12-19-2013, 12:01 PM

Please be aware that Michelin is NOT standing behind the rebate offer they so happily have been promoting! I purchased 4 new LTX tires for my GMC Sierra and I just received a denial of the rebate.

So I called and their customer rep said that I must purchase their tires from a 'AUTHORIZED DEALER' or the rebate is not valid. I am pissed beyond belief at this moment and I would like to warn you guys to make sure that you go to a proper dealer or you will be ripped like me.
Just a heads up!

BlownSS · 12-19-2013, 12:09 PM

Was it stated in the rules for the rebate that it was supposed to be from an authorized dealer? Where did yoi get tour tires from?

BDBiker · 12-19-2013, 04:24 PM

I have seen multiple ads for the Michelin rebate and I did not notice that the rebate was only valid for 'AUTHORIZED MICHELIN DEALERS'. I purchased my tires at a local shop (Discount Tire), and I even spoke to the salesperson about the fact that there was a Michelin rebate offer on the tires I was purchasing. He did not inform me that I would have to go to another dealer since they are not a 'AUTHORIZED' dealer. It is the fact that you will have to 'read the small print on the rebate offer' that I find very bad business. I currently have Michelin Tires on 3 of my 4 vehicles and I would not have thought that a company like Michelin would resort to this type of deceptive ad. Basically, if you don't go to one of their 'AUTHORIZED' dealers, they are not going to rebate anything to anyone!

BDBiker · 12-19-2013, 04:29 PM

By the way, I found Discount Tire by going to Michelin's Website to 'Find a Local Dealer'. Very poor business practice!!

el ess A · 12-19-2013, 04:57 PM

Always read the fine print.

Quote:

Sales to Original Equipment manufacturers, fleets, wholesalers, business accounts and purchases for resale are not eligible for this promotion. Original Equipment tires DO NOT qualify. Purchases from warehouse clubs (e.g., Sam’s Club, BJ’s, Costco), mass merchandisers (e.g., Sears) and national retailers (e.g., Discount Tire, Tire Kingdom, NTB, Merchant’s) are excluded from this promotion, but may be eligible for coverage under a store-specific promotion (see individual store(s) for details). In addition, purchases from any nonparticipating dealers (e.g., Walmart) are not eligible for this promotion. Tampering with, altering or falsifying purchase information constitutes fraud. All decisions made by Michelin (or its authorized representatives) relating to the validity of any submissions are final and binding. This promotion is subject to all federal, state and local laws and regulations. Michelin reserves the right to modify or discontinue this offer, products and/or services at any time for any reason. No cash refunds.

So Cal Camaro · 12-19-2013, 05:09 PM

I buy a lot of Michelin tires and I would be pissed too if I thought I was getting a rebate. It's really poor marketing on their part, nothing like making new or old customers mad with an offer that is complicated to use...

I mean this line in particular is an example national retailers (e.g., Discount Tire, Tire Kingdom, NTB, Merchant’s) are excluded from this promotion, but may be eligible for coverage under a store-specific promotion (see individual store(s) for details).

Half the time the stores themselves don't know what offers are going as there always different ones running.

Marketing fail on Michelin's part.

LuSe4 · 12-19-2013, 05:26 PM

Mail in rebates suck anyways. If you don't jump through every hoop exactly, or the company screws up, you will never get that money. It is a BS business practice.

BDBiker · 12-20-2013, 06:55 AM

Glad to see that I am not alone in feeling like this is a rip-off by a major company. They literally spend millions in advertising and then pull this rebate offer where you have to read the small print. I was really surprised that a company as large as Michelin would do this. Buyer beware!

jvoisel · 12-20-2013, 06:59 AM

I bought a set and mailed in the rebate, it took almost a month but I got my rebate card in with no issues.

Purchased from tire rack off eBay.

toehead93 · 12-20-2013, 01:35 PM

I would say Michelin did nothing wrong. Your local tire shop is the one that screwed you, they should have known the details if they were telling you about it. You said the sales person told you the rebate would work, how is that Michelin's fault? I would go to Discount Tire and raise hell with management and a letter to corporate if they don't assist.

BronxRS · 01-04-2014, 01:28 AM

Quote:

Originally Posted by toehead93

I would say Michelin did nothing wrong. Your local tire shop is the one that screwed you, they should have known the details if they were telling you about it. You said the sales person told you the rebate would work, how is that Michelin's fault? I would go to Discount Tire and raise hell with management and a letter to corporate if they don't assist.

cam62 · 01-04-2014, 05:50 AM

Quote:

Originally Posted by toehead93

I would say Michelin did nothing wrong. Your local tire shop is the one that screwed you, they should have known the details if they were telling you about it. You said the sales person told you the rebate would work, how is that Michelin's fault? I would go to Discount Tire and raise hell with management and a letter to corporate if they don't assist.

I would also submit that it is on the purchaser to read the fine print.

12-19-2013, 12:01 PM	#1
BDBiker Drives: Black 2013 2SS/RS 1LE Join Date: Mar 2013 Location: Oliver Springs, TN Posts: 552	Michelin Rebate RIP-OFF of customers!!! Please be aware that Michelin is NOT standing behind the rebate offer they so happily have been promoting! I purchased 4 new LTX tires for my GMC Sierra and I just received a denial of the rebate. So I called and their customer rep said that I must purchase their tires from a 'AUTHORIZED DEALER' or the rebate is not valid. I am pissed beyond belief at this moment and I would like to warn you guys to make sure that you go to a proper dealer or you will be ripped like me. Just a heads up! __________________

12-19-2013, 12:09 PM	#2
BlownSS Drives: 2010 Camaro SS/RS Join Date: Oct 2009 Location: Lincoln Nebraska Posts: 1,754	Was it stated in the rules for the rebate that it was supposed to be from an authorized dealer? Where did yoi get tour tires from? __________________ 2010 IOM SS/RS LS3, Hennessey HPE550 Polished Magnuson TVS2300 Supercharger. 3.4 Pulley. Kooks long tube headers / high flow cats. GHL Full exhaust. ZL1 Fuel Pump/ADM FPCM. MSW Bap. JRE ZL1 Race cam with new springs/pushrods/Trunion Upgrade. FIC 850cc injectors. ZR1 Map sensor. CAI Induction. JRE Tune.

12-19-2013, 04:24 PM	#3
BDBiker Drives: Black 2013 2SS/RS 1LE Join Date: Mar 2013 Location: Oliver Springs, TN Posts: 552	I have seen multiple ads for the Michelin rebate and I did not notice that the rebate was only valid for 'AUTHORIZED MICHELIN DEALERS'. I purchased my tires at a local shop (Discount Tire), and I even spoke to the salesperson about the fact that there was a Michelin rebate offer on the tires I was purchasing. He did not inform me that I would have to go to another dealer since they are not a 'AUTHORIZED' dealer. It is the fact that you will have to 'read the small print on the rebate offer' that I find very bad business. I currently have Michelin Tires on 3 of my 4 vehicles and I would not have thought that a company like Michelin would resort to this type of deceptive ad. Basically, if you don't go to one of their 'AUTHORIZED' dealers, they are not going to rebate anything to anyone! __________________

12-19-2013, 04:29 PM	#4
BDBiker Drives: Black 2013 2SS/RS 1LE Join Date: Mar 2013 Location: Oliver Springs, TN Posts: 552	By the way, I found Discount Tire by going to Michelin's Website to 'Find a Local Dealer'. Very poor business practice!! __________________

12-19-2013, 05:09 PM	#6
So Cal Camaro So Cal Race Team Drives: 2013 Camaro Join Date: Mar 2010 Location: Sunny So Cal Posts: 3,584	I buy a lot of Michelin tires and I would be pissed too if I thought I was getting a rebate. It's really poor marketing on their part, nothing like making new or old customers mad with an offer that is complicated to use... I mean this line in particular is an example national retailers (e.g., Discount Tire, Tire Kingdom, NTB, Merchant’s) are excluded from this promotion, but may be eligible for coverage under a store-specific promotion (see individual store(s) for details). Half the time the stores themselves don't know what offers are going as there always different ones running. Marketing fail on Michelin's part. __________________

12-19-2013, 05:26 PM	#7
LuSe4 Drives: 2013 Camaro 2SS RS LS3 Join Date: Feb 2011 Location: Grand Rapids, MI Posts: 1,058	Mail in rebates suck anyways. If you don't jump through every hoop exactly, or the company screws up, you will never get that money. It is a BS business practice. __________________ -2013 Summit White over Inferno Orange 2SS RS- -2014 White Diamond Silverado Z71 Crew Cab Short Box-

12-20-2013, 06:55 AM	#8
BDBiker Drives: Black 2013 2SS/RS 1LE Join Date: Mar 2013 Location: Oliver Springs, TN Posts: 552	Glad to see that I am not alone in feeling like this is a rip-off by a major company. They literally spend millions in advertising and then pull this rebate offer where you have to read the small print. I was really surprised that a company as large as Michelin would do this. Buyer beware! __________________

12-20-2013, 06:59 AM	#9
jvoisel Drives: 2010 2SS/RS M6 Join Date: Aug 2013 Location: New Orleans, La Posts: 436	I bought a set and mailed in the rebate, it took almost a month but I got my rebate card in with no issues. Purchased from tire rack off eBay. __________________ 2010 2SS/RS

12-20-2013, 01:35 PM	#10
toehead93 Drives: 2014 2SS/1LE Join Date: Feb 2007 Location: wpb fl Posts: 3,136 View My Garage	I would say Michelin did nothing wrong. Your local tire shop is the one that screwed you, they should have known the details if they were telling you about it. You said the sales person told you the rebate would work, how is that Michelin's fault? I would go to Discount Tire and raise hell with management and a letter to corporate if they don't assist. __________________ Used Racing Brake 2 Peice Rotors for sale: http://www.camaro5.com/forums/showthread.php?t=344754 Summit White 2014 2SS 1LE Recaros, NPP exhaust, Nav 2010 2SS A6 - sold.