Quote:
Originally Posted by CynAgain
Yes the article is old. Lets exclude the 40k+ vehicles that have been made since the article was written, there are only 11 listed on the C5 broken list. Even if the actual broken list is 10x the C5 list, the number is 'low volume.'
It doesn't make any business sense to recall the product. Fix the broken ones. I just don't see it changing right now.
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If GM has changed their mind on notifying the affected customers, they need to come out and say it. They made the promise. They need to live up to it or at least explain what's changed that's impeding them from doing so.
I'm inclined to believe the truth lies somewhere in the following (in no particular order)...
1. They never had any intention of notifying people but just made the statement to quell the panic
2. Had every intention of notifying everyone but a bean counter put a stop to it
3. Came to the conclusion that it wasn't nearly as big of a deal as it seemed so didn't bother calling people
4. Figured out that it's a design flaw affecting a lot more than they thought but have no way of fixing it other than replacing the broken ones
5. Still don't know what's wrong and/or who's affected but are still planning on calling people
It seems spike is firmly in #5. I'm somewhere in 1-4. Cyn is implying 2/3.
Why can't GM just come out and tell us what the deal is?