Transmission output shaft

[CynAgain]

The problem is...

you already have the answer. You just don't like it.

Originally Posted by insideline.com

It isn't yet known if GM will recall manual-transmission Camaro SSs that are already sold, but one insider tells Inside Line it is unlikely given the low numbers involved. Through June, Chevrolet sold a total of 15,397 Camaros, but manual-transmission SS models represent a markedly smaller population.

InsideLine.com article

[firestone_ss]

all i can say to this thread is WOW!someone tries to help someone else and its not good enough jesus people,if your that worried about it get off your damn ass and research it yourself make calls emails and whatnot but sit here bitching because you feel there not trying hard enough for YOU!last time i checked this site was free of charge,as for the tailshaft info i know more from this site than anywhere else,i take the info and use it as a tool,not to hold it over someones head and say i want more,makes me sick,go out and do it yourselves then,quit bitching and be an adult about it!

[JM10]

Originally Posted by UCF w00t

FWIW, dragon is working this as well and seems to think he can succeed where spike has failed (contacting his peeps at GM). He wouldn't give me a timeline (sounds familiar) but if we don't get SOMETHING soon, I'll start another thread if I need to and get the various blogs involved.

Im sure that there are a lot of owners that are following this thread, thanks for your dedication following this PROBLEM.
Im really scare of having this problem, just like the guy in Dubai, Irak or whatever Im living in Mexico and Dealers dont have a f.. clue of this problem.

Maybe the number of people having this problem is not going up, because WE are not using Launch Control, dropping the clutch (above 4000 rpm).

I dont have the solution of how GM needs to solve this, But its their problem!

What I want is that in my next trip to service my car at the dealership (USA), they will be able to verify if my output shaft has a problem and change it BEFORE it breaks on the highway or drag strip.


JM

[Supermans]

Originally Posted by CynAgain

The problem is...

you already have the answer. You just don't like it.http://www.insideline.com/chevrolet/...ol-issues.html

That article was published Jul 17, 2009. Since there there have been a lot more incidents so I would hardly call it a "low volume" situation.

[CynAgain]

Originally Posted by JM10

Im sure that there are a lot of owners that are following this thread, thanks for your dedication following this PROBLEM.
Im really scare of having this problem, just like the guy in Dubai, Irak or whatever Im living in Mexico and Dealers dont have a f.. clue of this problem.

Maybe the number of people having this problem is not going up, because WE are not using Launch Control, dropping the clutch (above 4000 rpm).

I dont have the solution of how GM needs to solve this, But its their problem!

What I want is that in my next trip to service my car at the dealership (USA), they will be able to verify if my output shaft has a problem and change it BEFORE it breaks on the highway or drag strip.


JM

to summarize...

if you're VIN is under 22k assume your car has the problem.

You don't have to drop the clutch for it to break. It may happen during normal driving conditions, but it's more likely when launching the car.

GM is aware of all the broken units and has determined (thus far) the problem is not significant enough to authorize a recall.

If your output shaft breaks GM will honor the warranty.

Originally Posted by Supermans

That article was published Jul 17, 2009. Since there there have been a lot more incidents so I would hardly call it a "low volume" situation.

Yes the article is old. Lets exclude the 40k+ vehicles that have been made since the article was written, there are only 11 listed on the C5 broken list. Even if the actual broken list is 10x the C5 list, the number is 'low volume.'

It doesn't make any business sense to recall the product. Fix the broken ones. I just don't see it changing right now.

[JM10]

to summarize:

Lets wait until it breaks and HOPEFULLY the dealership will honor the warranty...

In the real world dealership will try to find a reason not to HONOR this warranty, like my new exhaust.

JM

[UCF w00t]

Originally Posted by CynAgain

Yes the article is old. Lets exclude the 40k+ vehicles that have been made since the article was written, there are only 11 listed on the C5 broken list. Even if the actual broken list is 10x the C5 list, the number is 'low volume.'

It doesn't make any business sense to recall the product. Fix the broken ones. I just don't see it changing right now.

If GM has changed their mind on notifying the affected customers, they need to come out and say it. They made the promise. They need to live up to it or at least explain what's changed that's impeding them from doing so.

I'm inclined to believe the truth lies somewhere in the following (in no particular order)...
1. They never had any intention of notifying people but just made the statement to quell the panic
2. Had every intention of notifying everyone but a bean counter put a stop to it
3. Came to the conclusion that it wasn't nearly as big of a deal as it seemed so didn't bother calling people
4. Figured out that it's a design flaw affecting a lot more than they thought but have no way of fixing it other than replacing the broken ones
5. Still don't know what's wrong and/or who's affected but are still planning on calling people

It seems spike is firmly in #5. I'm somewhere in 1-4. Cyn is implying 2/3.

Why can't GM just come out and tell us what the deal is?

[CynAgain]

Originally Posted by JM10

to summarize:

Lets wait until it breaks and HOPEFULLY the dealership will honor the warranty...

In the real world dealership will try to find a reason not to HONOR this warranty, like my new exhaust.

JM

There are ppl that broke the output shaft with maggies installed. GM replaced the transmission. They know its a problem.

Originally Posted by UCF w00t

If GM has changed their mind on notifying the affected customers, they need to come out and say it. They made the promise. They need to live up to it or at least explain what's changed that's impeding them from doing so.

I'm inclined to believe the truth lies somewhere in the following (in no particular order)...
1. They never had any intention of notifying people but just made the statement to quell the panic

2. Had every intention of notifying everyone but a bean counter put a stop to it

3. Came to the conclusion that it wasn't nearly as big of a deal as it seemed so didn't bother calling people

4. Figured out that it's a design flaw affecting a lot more than they thought but have no way of fixing it other than replacing the broken ones

Its not a new design, but something is flawed.

5. Still don't know what's wrong and/or who's affected but are still planning on calling people

It seems spike is firmly in #5. I'm somewhere in 1-4. Cyn is implying 2/3.

Why can't GM just come out and tell us what the deal is?

Has GM changed their mind?

Seems we're all getting worked up over speculations again. Like I said before:

Originally Posted by CynAgain

There's really no way to prove who is or who is not effected until the problem can reliably be reproduced. How can they recall a car/transmission if they don't fully understand the problem? Four months is a short period of time when testing the theories.

In the grand scheme of things there is a small percentage of cars that have experienced this problem. Collecting information from the customer about when/where/what happened is not 100% reliable as information traverses the process.

It needs to be investigated and proven to conclusively to state the problem.

Until then we hear something more officially, the general feedback is GM is taking this seriously and the broken cars are getting new transmissions.

Why have you made this your crusade? What is it about this problem that is driving you mad?

[3 SS's]

Originally Posted by UCF w00t

Why can't GM just come out and tell us what the deal is?

Exactly.... that's all people want, peace of mind!!!

[UCF w00t]

Originally Posted by CynAgain

There are ppl that broke the output shaft with maggies installed. GM replaced the transmission. They know its a problem.



Has GM changed their mind?

Seems we're all getting worked up over speculations again. Like I said before:

Until then we hear something more officially, the general feedback is GM is taking this seriously and the broken cars are getting new transmissions.

Why have you made this your crusade? What is it about this problem that is driving you mad?

Well they didn't deliver on their promise to call people. So unless the case is #5 above (which I honestly believe is the least likely) then yea, they've changed their mind and decided (or forgot) to notify people. I don't think we're getting worked up over speculation but rather the lack of information that was promised.

I guess I'm like a cancer survivor trying to warn others and prevent the spread. Or like MADD trying to prevent drunk driving after they've lost a loved one. I know this a MUCH smaller problem, I'm not saying this is anywhere close to the same thing in severity, but I have a similar viewpoint of having "suffered" through it and trying to make sure others don't have to do the same if it's avoidable. I just want GM to do the right thing here.

I thought my car was fine until BAM, nope. We were told that if it didn't break after a few hard launches and if you didn't receive a call in a few weeks, you were fine. I had a false sense of security and there's nothing worse than sitting there in your brand new orange camaro with a broken transmission with everyone staring at you. I can only imagine the GM bashing going on.

And I guess what really annoys me is that they made a promise in order to calm everyone down. It worked. Everyone took them for their word. But they haven't lived up to it. I want to believe that it was their intention to live up to it at the time. But whatever the case may be, they haven't.



Funny story... I was just out washing my car just now and a guy that lives down the street was out walking with his wife and kid and asked about my rear end. I was thinking wtf?!?!? How'd you know anything about it? (I don't know the guy). Apparently he saw it happen and assumed it was the rear end.

[carfansince73]

I have a TVS2300 in my garage waiting to go on. I want an answer because if I break with it on, GM is MUCH LESS likely to fix my tranny even if it had a defective output shaft. I know one on here got his fixed under warranty, but all may not be that lucky. If all the transmissions were built with good parts and then I broke it, then I don't have a problem spending my money to fix it. Well, I don't want to spend it, but I can't expect GM to cover it.

I imagine if we don't hear something soon, I'm just going to put it on anyway and take a chance. With my luck though, I'm sure you'll be seeing my name on that list, but I'll be one of the unlucky ones who will have to pay out of pocket for it. :( I don't have a problem with the saying "you got to pay to play", but that's if you start of with all good parts.

[CynAgain]

ok, this is good. I'd like to restate what you have written so I can make sure I understand exactly what you are saying and please let me know if I am wrong about anything.

Originally Posted by UCF w00t

Well they didn't deliver on their promise to call people. So unless the case is #5 above (which I honestly believe is the least likely) then yea, they've changed their mind and decided (or forgot) to notify people. I don't think we're getting worked up over speculation but rather the lack of information that was promised.

GM made a promise to notify effected customers and you are angry because this has not been done yet.

I guess I'm like a cancer survivor trying to warn others and prevent the spread. Or like MADD trying to prevent drunk driving after they've lost a loved one. I know this a MUCH smaller problem, I'm not saying this is anywhere close to the same thing in severity, but I have a similar viewpoint of having "suffered" through it and trying to make sure others don't have to do the same if it's avoidable. I just want GM to do the right thing here.

This situation hit you hard personally and you would like to prevent it from happening to others if possible.

I thought my car was fine until BAM, nope. We were told that if it didn't break after a few hard launches and if you didn't receive a call in a few weeks, you were fine. I had a false sense of security and there's nothing worse than sitting there in your brand new orange camaro with a broken transmission with everyone staring at you. I can only imagine the GM bashing going on.


You were expecting a call if your car was susceptible to this problem. You did not receive a call but did have the problem which added to the embarrassment of breaking down in your brand new car.


And I guess what really annoys me is that they made a promise in order to calm everyone down. It worked. Everyone took them for their word. But they haven't lived up to it. I want to believe that it was their intention to live up to it at the time. But whatever the case may be, they haven't.

You feel mislead and angry because GM has not followed up.

Funny story... I was just out washing my car just now and a guy that lives down the street was out walking with his wife and kid and asked about my rear end. I was thinking wtf?!?!? How'd you know anything about it? (I don't know the guy). Apparently he saw it happen and assumed it was the rear end.

This must have been a kick in the shin for you. It does sound like you were able to have a conversation with this person, but the whole experience has you embarrassed, frustrated, and angry.

So did I get this right? Is there anything else about this situation you would like to clarify?

If all this is true, then you as an effected customer would like to do everything possible to help me, a potentially effected customer, from suffering the same embarrassment and anger that you've experienced with this issue?

My next question is what can you and I (not the mods, not C5), but we as customers, do next?

[Ltdodge]

thanks UCF for caring for those that still have not snapped their shafts (like mine)....most people that already broke theirs don't care anymore since they got a new tranny so its not thier problem anymore. But we need to speak up to get this resolved!!!

[camaro5]

Originally Posted by CamaroSpike23

it is posted in here that it was a heat treating issue. It might not have been Scott directly saying it, but it was posted here. I'll be back with it later.

I remember the post. It was a member quoting the technician that replaced his broken transmission, due to output shaft failure.



Here's one of the biggest factors:

"a database isnt going to tell you specifically which output shaft went into which transmission. yeah, you could probably find out which transmission went into which car, but the transmission as a whole is not the problem."


They can maybe narrow-down the range, but there is no tracking of each component that goes into each transmission.

IMHO, GM is keeping quiet, because they don't know which units are affected, and may never know.

At least we have a "less than 20k vin" guesstimate now.