Quote:
Originally Posted by DkknightX
Dragon, the dealer and GM need to address the issues of her Camaro. All of them, in fact. Just because she owns 3 GM cars and 2 of them are running well, doesn't mean GM should turn a blind eye to the third car. By GM backing up and honoring their workmanship on her Camaro would be the greatest testament that GM truly has turned the page on not only shoddy automobiles, but also shoddy customer service as well. If I was GM, I would embrace this situation, make it right and then use it as a positive example to smeer in the faces of all of GM's competitors. I'm very curious and interested to see how the dealership responds to this.  |
I agree, though I don't recall saying anything about turning a blind eye to the Camaro...I mentioned that in regard to the OP and her opinion of GM.....
But again, that's why there's a warranty. GM will pay for any repairs due to defective parts/workmanship (they've also addressed many common issues in the assembly stage -- like the battery wire next to the exhaust). It's up to the dealer to actually file for the warranty repair, though. I've run into situation where they don't want to...so go to another.