Quote:
Originally Posted by syr74
You're trying to have it both ways. First you insinuate that a longer warranty shows manufacturer confidence in the product and then you claim that the Hyundai/Kia warrant doesn't reflect that despite the fact that it is the longest new car bumper to bumper in the industry. Which is it?
As for complaints about warranty service not being performed or performed correctly as you suggest that is what you will find with any automaker to some degree. Also worth mentioning, that is a complaint more than a few consumers have levied against GM more than a few times and recently. In fact more than a few folks have suggested that a lack of consumer confidence in the product is the reason why both Hyundai/Kia and GM offer longer warranties with the insinuation being that they have to offer that longer warranty or the average Joe won't buy their cars. Typically they cite brands like Honda which still have a stellar reputation for reliability but which don't offer the longer warranties brands like GM and Hyundai do because they don't have to in order to sell cars.
Are they right? I absolutely think the longer warranties are marketing ploys, but I haven't invested the time into this issue to decide if I think a lack of consumer confidence is the reason for either company offering the same. The point here? The longer warranty argument comes with just as many thorns as accolades, and assuming that you preferred company offers a longer warranty because they know their car is ultra-reliable is not a universal viewpoint by a long shot.>snip
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Bingo! Ultra long warranties are nothing more than a marketing ploy. Automakers use this to increase consumer confidence in their products to gain market share.
Look at Porsche. They're to top rated company in quality right now, and offer a 4 year/50,000 mile warranty. Do you think their cars a crap because they don't have an ultra long warranty?