Quote:
Originally Posted by The_Blur
Has anyone tried going after their dealers? GM does not own dealerships. A lot more customer service issues would be more completely resolved if we targeted the people doing the work.
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I mentioned this in a previous thread. I'm part of a GM family so I get the employee pricing (GMS Opt-1). The dealership in Alaksa wanted to fight me about getting a car from them with this pricing. I have a friend that owns a certified GM dealership in Michigan and an Uncle who work(ed) for GM. I kept telling them that I was entitled to this and they kept wanting to argue. Once I told them that I wanted the reasoning for me not being able to get this discount in writting so I can talk to GM about it... all of the sudden they wanted to "double check" on me being able to get GMS Opt-1... and imagine that... I got my G8 GT at the price that I should've
I didn't have to "go after" them.. because they decided to do what was right. This wasn't exactly warrenty work or anything. I've had problems but they never go so bad that I had to go to GM directly. These have been dealership issues... not GM directly