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Old 04-25-2012, 11:59 AM   #9
LS3 SS


 
Drives: 2010 Cyber Grey Camaro SS (LS3)
Join Date: Mar 2010
Location: Clarksville TN
Posts: 2,275
Quote:
Originally Posted by jmart53 View Post
This was a couple months ago, but I ordered a bowtie delete from them and it took a month to get that. Never really had productive conversations about the details of the order with them, but I did receive the product and it was perfect. I think they are a "middle-man" company for some items where you buy through them and they send an order to the real manufacturer to have it shipped... or else they just don't stock everything they sell...

Luckily, I wasn't in a rush for my product and they were one of the only places selling it so it didn't bother me much but yeah, see if you can get a hold of them and hopefully everything works out
Thanks for the feedback! I'm also not in a rush to get the spoiler, I know they have processing procedures just like any other organization. I Just wonder sometimes what the hold up is from the time they recieve the order, to the time they identify it being in stock and processing the order for shipping.



Quote:
Originally Posted by STINGER BEE View Post
Don't feel bad I have been waiting for my RX can, a month ago it came the wrong color and had to return it,but it's no sense getting worked up about,it will get here in due time.I have heard a lot of good things about this business Phasetek
Thanks for the feedback, hopefully I hear something positive today.

Quote:
Originally Posted by Indy Bumble Bee View Post
haha wow...I think is is implying that many people on here get irritated with people that post complaints or comments like this and don't contact the seller first to resolve the issue. Many vendors rely on forums for business and a bad wrap can hurt their business. Haha you made me laugh though
I definitely understand where you are coming from on that. That's exactly why I didnt put one of those "red thumbs down" icons on my post, or start the thread title with "HORRIBLE CUSTOMER SERVICE", because I wanted to :

1. See if anyone had similiar stories
2. See if a vendor would chime in and expedite the process or give me additional insight

What I did was in no way shape or form "bashing". The "harshest" thing I said was "taking their sweet ass time", which is not harsh at all.

I just don't care for immature forum members coming in my thread not contributing to it in any way, shape, or fashion. I see why some people's post counts are so high though, lol.
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