Quote:
Originally Posted by classicrockr
I purchased my car in Orlando Florida but I live in Jacksonville NC. The dealer here, Marine Chevrolet has been the absolute BEST dealer I've ever had for any type of car. They've backed me up 100% with the repairs on my convertible top , window motor/regulator & window trim. There's been a couple times where I know they're really not making a profit from the warranty work, but they've always gone well over 100% in their effort to see that I'm satisfied and taken care of quickly. Sometimes I say, "I'm sorry for constantly being in here - I know this is a GM design problem & you guys didn't cause it". Their reply is always "It doesn't matter what you're here for, we are here for you until you're completely satisfied with the outcome of things".
This makes me want to bring the car in for other things if I could afford them (interior/exterior modifications, etc)
Ron Sabella (Service Manager) and the 2 mechanics that have done most of the work on my car, Donnie & Karliss: there are very few dealers with your positive attitude & professionalism. Thank you from a VERY grateful customer.
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This is great to hear! If you would like, I can contact them to relay the great message! I am sure they would like that.
Please let me know in a PM. I will just need your first and last name, address, phone number, VIN, and mileage.
Brandon
Chevrolet Customer Service