Quote:
Originally Posted by Hylton
 I whole heartedly agree with you Adam. Dealers should be treated like suppliers, not customers. What are they supplying? Service! How is it possible for GM to treat them as customers when they are the face of GM to the consumer? Failure to change this core philosophy will just have the customer (the true customer) shopping elsewhere. |
Thank you Hylton and UCF w00t.
Quote:
Originally Posted by Dragoneye
Changed?? I'm sorry, but I completely disagree. What other company do you know of that gives car-by-car updates upon request via an unsanctioned enthusiast site?! I feel I need to remind you...we do not take priority over any and all situations just because we're enthusiasts. It sucks a little bit, considering how long we've stuck with this. But if, like Hylton said, there is serious risk of the dealer not paying for the car...I wouldn't give the car to them either!! And don't tell me you would....
As for information...I have no doubt that somewhere in the franchise agreements, there's probably some privacy clause that prohibits them from bypassing the dealer in such a situation. GM may have been able to deny renewals of thousands of contracts, but they can't violate them.
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You completely disagree? I don't understand why you choose to defend this anti-consumer practice or simply accept it because that is how it always has been. I would like to know if anything has changed after bankruptcy since all those franchise laws since the new Dealer Agreement did supersede them. If all remained the same without change when there could have been, then that to me shows a lack of respect toward the customer.. Also, I was not just talking about enthusiasts but all customers..