So Fed Up With Sirius XM - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

melody301 · 06-22-2011, 09:04 AM

I called them the other day to address an issue I had with my bill. About a month ago I called to request that all my radios which is a total of 4 be switched to the Music Only option which is $9.99. I thought that this was going to change my main radio from $12.95 to $9.99 and keep all my additional radios at the discount of $8.99.

I get my bill and only one radio is changed to Music Only and it's one of the additional radios and not the main one. So my bill was $12.95 for the main, $9.99 for an additional radio and $8.99 each for the other two. I called them and said why an I paying more for one of my addition radios when I'm getting 70 less stations and why didn't they change my main radio to $9.99. They told me that I must have one of my radios at $12.95 but can get the music only for the other 3 which is $1 more for 70 less stations. WTF, who would do that? So I asked her if I only had one radio could I get the music only she said yes. So I said, you give the person with one radio the option to have a discounted package but here I am with 4 radios and I don't have that choice. Because overall I'll be paying more for less. She couldn't explain to me why that was.

Is it me or does this billing/charges seem idiotic?

Bonanza7 · 06-22-2011, 09:39 AM

They don't explain anything because they don't know anything. They just wing it day by day.

heRS · 06-22-2011, 09:43 AM

FM is free and the ipod plays what I like with no commercials. If you call their CS center and ask to speak to someone on US soil you might get better results.

melody301 · 06-22-2011, 10:12 AM

Quote:

Originally Posted by Bonanza7

They don't explain anything because they don't know anything. They just wing it day by day.

....and because of that they have one of the worse customer service departments I've ever dealt with.

Quote:

Originally Posted by heRS

FM is free and the ipod plays what I like with no commercials. If you call their CS center and ask to speak to someone on US soil you might get better results.

LOL.

If it weren't for my hubby I would have canceled it a long time ago but he swears by XM and probably because he doesn't have to deal with the customer service because the bill's in my name.

stevea · 06-22-2011, 10:12 AM

When I buy my next car if the dealer activates XM or gives my info to them it will be a deal breaker for the sale

RS1017 · 06-22-2011, 10:31 AM

Quote:

Originally Posted by heRS

FM is free and the ipod plays what I like with no commercials. If you call their CS center and ask to speak to someone on US soil you might get better results.

sirius play so much obscure crap that i dont even bother with it

Hawgredcamaro · 06-22-2011, 11:03 AM

I called yesterday and mine will be shut off on July 1. This is the best plan I've found yet!

Pro Stock John · 06-22-2011, 01:21 PM

I didn't know you can change packages, good to know. I love XM but they are trying to stick us with a 3 year pre-pay for our SUV that is too much.

CyberDan · 06-22-2011, 01:27 PM

I was excited about getting xm because they've got a pearl jam station now... The only thing is they only really seem to play live bootlegged tracks, instead of off the album. You've gotta really crank it to hear it, and by then it sounds like dookie. As someone already mentioned, all of their other stuff is junk.

v6sonoma · 06-22-2011, 01:29 PM

I can save you $40 a month. Cancel them all and put your money toward cd's and itunes.

06-22-2011, 09:04 AM	#1
melody301 NY Football Giants YAY!!! Drives: 2011 LS Join Date: Aug 2010 Location: DMV Posts: 808	So Fed Up With Sirius XM I called them the other day to address an issue I had with my bill. About a month ago I called to request that all my radios which is a total of 4 be switched to the Music Only option which is $9.99. I thought that this was going to change my main radio from $12.95 to $9.99 and keep all my additional radios at the discount of $8.99. I get my bill and only one radio is changed to Music Only and it's one of the additional radios and not the main one. So my bill was $12.95 for the main, $9.99 for an additional radio and $8.99 each for the other two. I called them and said why an I paying more for one of my addition radios when I'm getting 70 less stations and why didn't they change my main radio to $9.99. They told me that I must have one of my radios at $12.95 but can get the music only for the other 3 which is $1 more for 70 less stations. WTF, who would do that? So I asked her if I only had one radio could I get the music only she said yes. So I said, you give the person with one radio the option to have a discounted package but here I am with 4 radios and I don't have that choice. Because overall I'll be paying more for less. She couldn't explain to me why that was. Is it me or does this billing/charges seem idiotic? __________________

06-22-2011, 09:43 AM	#3
heRS Raised by Wolves Drives: IBM 2010 2LT RS M6 Join Date: Jul 2010 Location: Spokane, WA Posts: 5,980 View My Garage	FM is free and the ipod plays what I like with no commercials. If you call their CS center and ask to speak to someone on US soil you might get better results. __________________ Tori click the sig pic to view my build thread

06-22-2011, 11:03 AM	#7
Hawgredcamaro Drives: 2010 Victory Red 2LT Camaro Join Date: Sep 2010 Location: El Dorado, AR Posts: 371 View My Garage	I called yesterday and mine will be shut off on July 1. This is the best plan I've found yet! __________________ 2010 Victory Red Camaro 2LT and luvin it! http://www.facebook.com/#!/pages/Chr...14880961919019

06-22-2011, 01:21 PM	#8
Pro Stock John Writer Drives: 2010 SS / 1967 Camaro Join Date: May 2009 Location: Chicago, IL Posts: 7,221	I didn't know you can change packages, good to know. I love XM but they are trying to stick us with a 3 year pre-pay for our SUV that is too much. __________________ PROJECT HEAVY CHEVY Camaro Now: Mods for the Masses Part I \| Part II 13.15@106 1.95 \| 100% Stock 12.37@112 1.85 \| + Kooks Headers/Cats + 20" 555R + CAI + BW TB + UDP + Tune 12.06@113 1.70 \| + CD 3200 + 18" NT05R + RCR Intake + NE OTR + GPI Tune 11.84@115 1.59 \| + 3.91s + Race Star 17x7 Fronts 10.90@125 1.47 \| + GPI VVT Cam + BW Ported Heads + CD 3800

06-22-2011, 01:27 PM	#9
CyberDan Drives: 1SS Camaro Join Date: Sep 2010 Location: Texas Posts: 661	I was excited about getting xm because they've got a pearl jam station now... The only thing is they only really seem to play live bootlegged tracks, instead of off the album. You've gotta really crank it to hear it, and by then it sounds like dookie. As someone already mentioned, all of their other stuff is junk. __________________ CAI Cold Air Intake, VMax CNC TB, Borla Sport Catback Exhaust, EE Oil Catch Can, Eibach Sway Bars and Drop Springs, AAC concept side markers, stealth signal bulbs, Heritage grille, Sparks Restorations front and rear modern SS emblems

06-22-2011, 09:39 AM	#2
Bonanza7 Account Suspended Drives: 2010, Rally Yellow, Black stripes Join Date: Jul 2010 Location: Phoenix Posts: 2,363	They don't explain anything because they don't know anything. They just wing it day by day.

06-22-2011, 10:12 AM	#5
stevea Drives: just a car Join Date: Aug 2010 Location: USA Posts: 285	When I buy my next car if the dealer activates XM or gives my info to them it will be a deal breaker for the sale

06-22-2011, 01:29 PM	#10
v6sonoma Drives: 2010 SS RS Join Date: Jun 2009 Location: Providence, RI Posts: 8,108 View My Garage	I can save you $40 a month. Cancel them all and put your money toward cd's and itunes. __________________ Mods: BBK Intake, BBK LT's and High Flow Cats, Corsa Cat-back exhaust, Hurst short throw shifter, SLP skip-shift eliminator. 7/1/09 Placed order for IOM/IO int/ SS/RS 6M 9/26/09 Took delivery!

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