ZL1 supercharger recall? - Page 18 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ZL155 · 12-18-2014, 02:01 PM

Quote:

Originally Posted by Camero5

My SC replacement was over nighted and completed next day. Two days max

Mine was ordered. Received in two days. They called me, I brought it down. Done with in another 2 days...

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Kokoa87 · 12-19-2014, 10:47 AM

ITS HOW THEY DEAL WITH YOU

GM HAS SUCKED WITH ME

LOSERS

Kokoa87 · 12-19-2014, 10:49 AM

Quote:

Originally Posted by CASP3R

So found out that my car got the new supercharger put on today (17th of Dec) after putting my car in at the dealer on the 11th of Nov.

This whole process of chasing up and then ending not having the ZL1 ready for my holiday has really put me off dealing with any GM products, their customer support people are useless. I now raised a complain to get GM to buy my car back as it been out of service for over 30 days with in the warrant period, and as much i love the car i can't deal with a company that doesn't care for their customers. I would hate to see how long it takes them to fix an issue that isn't well known.

Did same thing to me
They don't car. Fm blames the dealer who blames gm
Ghetto backyard sales tactics
Ghetto Man sales. They are horrible

Holliss69 · 12-19-2014, 07:38 PM

IMHO

Still falls back to every dealer/service rep. is different, if you complain high enough on the food chain someone is sure to HAVE TO listen, question then is do you want the guys who just got their a$$es reemed working on your car?

Catch 22?

1badtie · 12-20-2014, 01:18 PM

i have spotted a used 2013 ZL1 for sale at a dodge dealership near me. It only has 2K miles on it and wants 45K, but I'm really weary of buying it and then not being able to find a dealer to fix the SC rattle issue. Especially since I did not buy it from a Chevy dealer. I know dealerships are supposed to honor warranty work but i have always had trouble getting warranty work done in the past..

Another thing is what if it doesn't rattle at first? but later on down the road after i mod it and tune it? they could just say my modding caused the rattle and not honor warranty.

HDRDTD · 12-20-2014, 02:54 PM

Quote:

Originally Posted by 1badtie

i have spotted a used 2013 ZL1 for sale at a dodge dealership near me. It only has 2K miles on it and wants 45K, but I'm really weary of buying it and then not being able to find a dealer to fix the SC rattle issue. Especially since I did not buy it from a Chevy dealer. I know dealerships are supposed to honor warranty work but i have always had trouble getting warranty work done in the past..

Another thing is what if it doesn't rattle at first? but later on down the road after i mod it and tune it? they could just say my modding caused the rattle and not honor warranty.

If you're going to mod it and tune it, that will most likely void the engine warranty including the supercharger.

BUT, the main reason for the SC issue is the stock spring loaded coupler in the SC, when you mod it, just have the stock coupler replaced with a solid one.

ZL155 · 12-20-2014, 04:11 PM

Quote:

Originally Posted by 1badtie

i have spotted a used 2013 ZL1 for sale at a dodge dealership near me. It only has 2K miles on it and wants 45K, but I'm really weary of buying it and then not being able to find a dealer to fix the SC rattle issue. Especially since I did not buy it from a Chevy dealer. I know dealerships are supposed to honor warranty work but i have always had trouble getting warranty work done in the past..

Another thing is what if it doesn't rattle at first? but later on down the road after i mod it and tune it? they could just say my modding caused the rattle and not honor warranty.

If your going to spend 45, why not spend 48 instead and get a brand new one with the 20% off msrp deals there having now?
Problem solved, no supercharger to replace...

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*CamaroSpike23* · 12-20-2014, 05:08 PM

Quote:

Originally Posted by CAM....ZL1

How did you get your replaced on a modded car? Mine was turned down because of mods. They said GM requested the ECU and because it wasn't OEM the would not replace mine. My SC is 100% stock also.

Take it to a different dealer. This was a known issue that happens on stock vehicles as well as modified ones. You could bring up Magnuson-Moss Act, but check around with other dealers in (or out of) your area till you find one thats willing to work with you. They are out there.

Quote:

Originally Posted by ZL155

That's a ridiculous wait if you truly want to mod. I could never do it. Warranties are so over played anyways.
Even this supercharger replacement, again overplayed! All's you need is a replacement isolater for craps sake.
These motors have more then prove themselves, moding them just takes an already awesome engine to a higher level of awesomeness.
That's how I see it anyways.

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Part of the reason for replacing the entire supercharger is that it is an assembled unit from Eaton, not GM. and I would be willing to bet that their warranty/coverage is such that they pull the entire unit to send to Eaton for work/repair/inspection instead of letting GM do the work.
It covers GM's ass in the event that something gets damaged by GM during repairs.

Quote:

Originally Posted by CASP3R

So found out that my car got the new supercharger put on today (17th of Dec) after putting my car in at the dealer on the 11th of Nov.

This whole process of chasing up and then ending not having the ZL1 ready for my holiday has really put me off dealing with any GM products, their customer support people are useless. I now raised a complain to get GM to buy my car back as it been out of service for over 30 days with in the warrant period, and as much i love the car i can't deal with a company that doesn't care for their customers. I would hate to see how long it takes them to fix an issue that isn't well known.

Don't blame GM for a crappy dealer. I do agree with you for pushing to get them to buy back your car, just gotta make sure you are complaining enough to the right people.
I would imagine the dealership will do what they can to prevent them having to buy it back, so go around them.

blk 2013 · 12-20-2014, 06:35 PM

wouldn't be nice to go and buy a new car that didn't have issues the last four new cars I bought all had some kind of problem. I was hoping the ZL/1 would be better but it's not rear is making noise and I can only look forward to SC rattle.

1badtie · 12-20-2014, 10:39 PM

Quote:

Originally Posted by ZL155

If your going to spend 45, why not spend 48 instead and get a brand new one with the 20% off msrp deals there having now?
Problem solved, no supercharger to replace...

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Yes but, this Zl1 only has 1500 miles on it.. thats practically still brand new and i saw where they lowed the price today to 44,900 it was 45,500

Quote:

Originally Posted by HDRDTD

If you're going to mod it and tune it, that will most likely void the engine warranty including the supercharger.

BUT, the main reason for the SC issue is the stock spring loaded coupler in the SC, when you mod it, just have the stock coupler replaced with a solid one.

how hard or easy is the coupler to replace?

*CamaroSpike23* · 12-20-2014, 10:44 PM

Quote:

Originally Posted by blk 2013

wouldn't be nice to go and buy a new car that didn't have issues the last four new cars I bought all had some kind of problem. I was hoping the ZL/1 would be better but it's not rear is making noise and I can only look forward to SC rattle.

name a new car from any auto maker that hasn't had some kind of problem.

CAM....ZL1 · 12-20-2014, 10:54 PM

Can someone post a copy of the bulletin GM put out about the coupler replacement. I want to try a different dealer. The first one I went to kept mine
After refusing to replace mine.

Whos_Drivin · 12-21-2014, 08:18 AM

Quote:

Originally Posted by CAM....ZL1

Can someone post a copy of the bulletin GM put out about the coupler replacement. I want to try a different dealer. The first one I went to kept mine
After refusing to replace mine.

Last post on the first page of this thread.

*mlee* · 12-21-2014, 09:37 AM

Quote:

Originally Posted by CAM....ZL1

Can someone post a copy of the bulletin GM put out about the coupler replacement. I want to try a different dealer. The first one I went to kept mine
After refusing to replace mine.

Supercharger Coverage (1).pdf

12-20-2014, 01:18 PM	#243
1badtie Drives: 2018 Camaro ZL1 Join Date: Nov 2009 Location: Central Arkansas Posts: 1,214	i have spotted a used 2013 ZL1 for sale at a dodge dealership near me. It only has 2K miles on it and wants 45K, but I'm really weary of buying it and then not being able to find a dealer to fix the SC rattle issue. Especially since I did not buy it from a Chevy dealer. I know dealerships are supposed to honor warranty work but i have always had trouble getting warranty work done in the past.. Another thing is what if it doesn't rattle at first? but later on down the road after i mod it and tune it? they could just say my modding caused the rattle and not honor warranty. __________________ 2018 ZL1 M6 NGM PPF and Ceramic coating IG: NGMZL1 2010 2SS RS --- SOLD MODS- Performance: BMR trailing arms & bushings \| BMR Toe links \| X-pipe \| Muffler delete \| Vmax ported throttle body \| Apex "strong" MAS \| Vararam CAI \| Apex catch can \| Kooks Headers \| Kooks HF Cats \| Dyno tuned by GPI 417 RWHP 409 FT-Lb Cosmetic: painted Zl1 rockers \| Zl1 grill \| AAC side markers \| AAC LED backup lights \| windows tint \| taillight tint \| JDP tow hook \| all emblems blacked out \| LED fogs

12-19-2014, 10:47 AM	#240
Kokoa87 Drives: 1968 Join Date: Nov 2014 Location: Cuyahoga falls ohio Posts: 45	ITS HOW THEY DEAL WITH YOU GM HAS SUCKED WITH ME LOSERS

12-19-2014, 07:38 PM	#242
Holliss69 Drives: 2013 ZL1 Coupe A6 Join Date: Nov 2014 Location: Arizona/NY Posts: 108 View My Garage	IMHO Still falls back to every dealer/service rep. is different, if you complain high enough on the food chain someone is sure to HAVE TO listen, question then is do you want the guys who just got their a$$es reemed working on your car? Catch 22?

12-20-2014, 06:35 PM	#247
blk 2013 Drives: 2017 SS 6sp Join Date: Jun 2014 Location: Carrollton texas Posts: 323	wouldn't be nice to go and buy a new car that didn't have issues the last four new cars I bought all had some kind of problem. I was hoping the ZL/1 would be better but it's not rear is making noise and I can only look forward to SC rattle.

12-20-2014, 10:54 PM	#250
CAM....ZL1 Drives: 2012 ZL1 Join Date: Feb 2012 Location: BENTON, IL. Posts: 1,068 View My Garage	Can someone post a copy of the bulletin GM put out about the coupler replacement. I want to try a different dealer. The first one I went to kept mine After refusing to replace mine.