USB issues - fixed? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

cmore · 03-25-2011, 09:13 AM

My 2011, 2SS was manufactured in Aug 2010 and have had issues with the USB not working consistently. Some times after starting car, the usb thumb drive would not be recognized as inserted and others it would find it and start playing where it left off when shut down. I would have to remove and reinsert the drive, for it to be recognized. Most of the time it worked correctly.

Last Monday I went by dealer and asked them to see if their were any updates. They found and installed one and the USB (knock on wood) has worked correctly since.

It took like an hour to do. I would have thought it would have been a lot quicker. I watched, from a distance, and the teck had to do a lot of screen settings even to get to the point. After which it seemed to be a automatic but kinda slow process.

2ndtimess · 03-25-2011, 01:20 PM

Have 2010 2SS, Had problems with my USB not recognizing stick. Then It quit working altogether. Still could use CD player, radio etc, but the indash sytem would not even recognize there was auxillary input. Went back to dealer and after 4 days they found a pin on the connector had not seated correctly at factory and actually worked its way out. All is well now, since the one trip to dealer.

ihaveacamaro · 03-25-2011, 01:23 PM

same problems with mine.

I got a new PDIM module under warranty, I just have to take it in and get the labor done.

slick rick · 03-25-2011, 01:27 PM

Quote:

Originally Posted by cmore

My 2011, 2SS was manufactured in Aug 2010 and have had issues with the USB not working consistently. Some times after starting car, the usb thumb drive would not be recognized as inserted and others it would find it and start playing where it left off when shut down. I would have to remove and reinsert the drive, for it to be recognized. Most of the time it worked correctly.

Last Monday I went by dealer and asked them to see if their were any updates. They found and installed one and the USB (knock on wood) has worked correctly since.

It took like an hour to do. I would have thought it would have been a lot quicker. I watched, from a distance, and the teck had to do a lot of screen settings even to get to the point. After which it seemed to be a automatic but kinda slow process.

What hardware/software version is your PDIM?

To find out: Plug in a USB device, press and hold the Menu button, the hardware/software version will be displayed on the radio LCD

04Ram2500Hemi · 03-25-2011, 01:30 PM

Mine acted up for the 1st time last weekend. I'm assuming it's a fluke for now, but if not I'll take it in when I get time

mikel441 · 03-25-2011, 02:54 PM

The only issue with the USB I have had was the blank screen when the radio sticks on a file name. Now when I add mp3s I always look at the file proeprties for any "wierdness" and the USB works fine.

cmore · 03-25-2011, 05:53 PM

What hardware/software version is your PDIM?

Holding the Menu/Select button causes
HW ID: CC
SW ID: CE
to be displayed.

cmore · 04-05-2011, 08:58 PM

Quote:

Originally Posted by ihaveacamaro

same problems with mine.

I got a new PDIM module under warranty, I just have to take it in and get the labor done.

Just wondering what are your hardware and software codes?

To find out: Plug in a USB device, press and hold the Menu button, the hardware/software version will be displayed on the radio LCD

cmore · 05-02-2011, 04:22 PM

I thought my issues were fixed. Not as many issues but still sometimes have intermittent ones.

Such as:
After turning off engine, wouldn't start playing at all after restarting.

Won't recognize that a USB device is plugged in. Even after removing and replugging it in. Sometimes using another device will let me use the one it didn't recognize and some times that doesn't work either.

Goes through the "Indexing" after being shutdown and restarted. Even tho it had finished indexing before being shut down.

Doesn't do this every time but a lot of it.

Am keeping a log to try and pin the symptoms down.

So I guess the car will be back to dealer, again.

fastfreddie · 05-02-2011, 04:56 PM

Mine "Indexes" every time I turn the car off and back on. I just thought this was normal operation, it's not?

FF

cmore · 05-02-2011, 08:19 PM

I don't think so as some times mine doesn't run the index step at least with the same usb plugged in.

Chevrolet Customer Svc · 05-04-2011, 10:58 AM

cmore, I'm sorry to hear about the issues you've had with your USB system. How many times have you been into your dealership for this issue? Also, have you ever spoken to our Customer Assistance team on this issue as well? Thank you for your time.

Jeff Morris, Chevrolet Customer Service

cmore · 05-04-2011, 11:21 AM

Just once, so far. They updated the software. And that helped some. Am now keeping a log on what happens as the issues seem to be intermittent. Since it is, hopping the log will help with is determination of the problem.

No. Thought I would work through the dealer first. But if that is not the way to go, would be glad contact the Customer Assistance team. Assume they are the ones mentioned in the owners manual.

xXSilencerXx · 05-06-2011, 12:01 AM

Does the Music need to be in the root directory for it to work? My Usb hasn't work since the day I got it.....nor does it work correctly with my Zune.

03-25-2011, 09:13 AM	#1
cmore Drives: 2011 Victory Red Auto 2SS Join Date: Aug 2010 Location: West Tn Posts: 628	USB issues - fixed? My 2011, 2SS was manufactured in Aug 2010 and have had issues with the USB not working consistently. Some times after starting car, the usb thumb drive would not be recognized as inserted and others it would find it and start playing where it left off when shut down. I would have to remove and reinsert the drive, for it to be recognized. Most of the time it worked correctly. Last Monday I went by dealer and asked them to see if their were any updates. They found and installed one and the USB (knock on wood) has worked correctly since. It took like an hour to do. I would have thought it would have been a lot quicker. I watched, from a distance, and the teck had to do a lot of screen settings even to get to the point. After which it seemed to be a automatic but kinda slow process.

03-25-2011, 02:54 PM	#6
mikel441 Drives: 2014 Sonic, 2010 Camaro SS Join Date: Jan 2009 Location: Gig Harbor, WA Posts: 2,451 View My Garage	The only issue with the USB I have had was the blank screen when the radio sticks on a file name. Now when I add mp3s I always look at the file proeprties for any "wierdness" and the USB works fine. __________________

05-02-2011, 04:56 PM	#10
fastfreddie FreakyFast! Drives: 2010 2SS/RS S/C NicKey #55 Join Date: Feb 2011 Location: Central Illinois Posts: 931	Mine "Indexes" every time I turn the car off and back on. I just thought this was normal operation, it's not? FF __________________ 2010 2SS/RS #55 NicKey Stage 2S Super-Camaro custom painted by Pete (Mr. Showstopper) Build Thread: http://www.camaro5.com/forums/showthread.php?t=250743

05-06-2011, 12:01 AM	#14
xXSilencerXx Butter Bar! Drives: 2011 SS, 1998 Trans Am Join Date: Dec 2010 Location: Patrick AFB, FL Posts: 1,364	Does the Music need to be in the root directory for it to work? My Usb hasn't work since the day I got it.....nor does it work correctly with my Zune. __________________ 2011 Camaro SS, White/Orange, LSR Short Throw, CAI 1998 Trans Am, Red, H/C/I, 3200 CircleD Stall, full suspension 2004 GSXR 1k, Matt Mladin Edition

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03-25-2011, 01:20 PM	#2
2ndtimess 2ndtimeSS Drives: 2010 2SS 6 speed Infernal Orange Join Date: Aug 2010 Location: Middleboro Ma Posts: 185 View My Garage	Have 2010 2SS, Had problems with my USB not recognizing stick. Then It quit working altogether. Still could use CD player, radio etc, but the indash sytem would not even recognize there was auxillary input. Went back to dealer and after 4 days they found a pin on the connector had not seated correctly at factory and actually worked its way out. All is well now, since the one trip to dealer.

03-25-2011, 01:23 PM	#3
ihaveacamaro I like teeth. Drives: #198 Join Date: Oct 2009 Location: Ft. Lauderdale, Florida Posts: 4,817	same problems with mine. I got a new PDIM module under warranty, I just have to take it in and get the labor done.

03-25-2011, 01:30 PM	#5
04Ram2500Hemi Drives: 04 Ram 2500 & 2010 Camaro 2SS/RS Join Date: Feb 2010 Location: Missoula, Montana Posts: 1,301	Mine acted up for the 1st time last weekend. I'm assuming it's a fluke for now, but if not I'll take it in when I get time

03-25-2011, 05:53 PM	#7
cmore Drives: 2011 Victory Red Auto 2SS Join Date: Aug 2010 Location: West Tn Posts: 628	What hardware/software version is your PDIM? Holding the Menu/Select button causes HW ID: CC SW ID: CE to be displayed.

05-02-2011, 04:22 PM	#9
cmore Drives: 2011 Victory Red Auto 2SS Join Date: Aug 2010 Location: West Tn Posts: 628	I thought my issues were fixed. Not as many issues but still sometimes have intermittent ones. Such as: After turning off engine, wouldn't start playing at all after restarting. Won't recognize that a USB device is plugged in. Even after removing and replugging it in. Sometimes using another device will let me use the one it didn't recognize and some times that doesn't work either. Goes through the "Indexing" after being shutdown and restarted. Even tho it had finished indexing before being shut down. Doesn't do this every time but a lot of it. Am keeping a log to try and pin the symptoms down. So I guess the car will be back to dealer, again.

05-02-2011, 08:19 PM	#11
cmore Drives: 2011 Victory Red Auto 2SS Join Date: Aug 2010 Location: West Tn Posts: 628	I don't think so as some times mine doesn't run the index step at least with the same usb plugged in.

05-04-2011, 10:58 AM	#12
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,327	cmore, I'm sorry to hear about the issues you've had with your USB system. How many times have you been into your dealership for this issue? Also, have you ever spoken to our Customer Assistance team on this issue as well? Thank you for your time. Jeff Morris, Chevrolet Customer Service

05-04-2011, 11:21 AM	#13
cmore Drives: 2011 Victory Red Auto 2SS Join Date: Aug 2010 Location: West Tn Posts: 628	Just once, so far. They updated the software. And that helped some. Am now keeping a log on what happens as the issues seem to be intermittent. Since it is, hopping the log will help with is determination of the problem. No. Thought I would work through the dealer first. But if that is not the way to go, would be glad contact the Customer Assistance team. Assume they are the ones mentioned in the owners manual.