PDIM Software Update

[BackinBlackSS/RS]

Originally Posted by sting808

I'm waiting on a replacement PDIM module, too. It's been almost 2 weeks. Guess, I'll call GM so their list starts to increase for this issue and maybe sets off red flags. Local dealer has no information for me on timeframe.

It took 3 months for my dealer to get a new PDIM. I don't have it in yet since the weather is not cooperating.

[OregonSS]

If anyone has a suggestion I would appreciate it. I have a 1st Gen Zune 30 gb. I have SW version CE just had that update done last week. My problem is my Zune will be playing along great the sudden toward the end of a song (no particular pattern) I get a message saying "No supported data found. It is safe to remove your device". In an hour drive it would do it on average of 10 times or so. I tried my sons 1st Gen Zune and it does the same thing. When I took the car to the dealer the technician said to put my Zune in Mass Storage Device mode! Never heard of that or was able to find such a think in my instructions for the player.

[Racer606]

I use a Zune 30GB also but have never had any issues. Is your Zune running the latest firmware? Are you using the sync cable that came with the Zune or an aftermarket cable?

As far as putting the Zune in mass storage mode, there is no such thing.

Since the problem is happening with two Zune devices the problem is most likely with the PDIM unit and not the Zunes.

[sting808]

Originally Posted by BackinBlackSS/RS

It took 3 months for my dealer to get a new PDIM. I don't have it in yet since the weather is not cooperating.

After reading Lynne's post, I called GM customer assistance. They will contact my dealer on Monday for parts availability check for PDIM. I take my car in on Monday for potential stupid HID ballast problem, too. If they troubleshoot quick enough and it is the ballast, same part inventory escalation process will be used to get the replacement. I already checked with the parts department on Friday and the headlight assembly is not available, too. (FYI, they don't sell the HID ballast separate, it is incorporated into headlamp assembly for $1100/per side)

Depending on PDIM replacement availability, they will escalate and pull off assembly line if not available. Same goes for my HID ballast if the dealer finds that it is bad. Need to go through the typically dealer diagnosis process to validate problems. Bulb swapped and light doesn't ignite, just flashes once.

The car is so new, some parts inventory is scarce or not available.

Call GM if dealer is not escalating parts backorder process. The escalation process(pulling from assembly line) is separate from the typically backorder channel.

[OregonSS]

Originally Posted by Racer606

I use a Zune 30GB also but have never had any issues. Is your Zune running the latest firmware? Are you using the sync cable that came with the Zune or an aftermarket cable?

As far as putting the Zune in mass storage mode, there is no such thing.

Since the problem is happening with two Zune devices the problem is most likely with the PDIM unit and not the Zunes.

Yes just did the update the first part of February. I have the sync cable that came with it I'm using. I didn't think there was such a thing as mass storage mode.

I am going to try my daughters IPOD and see if that works. I love my Zune and hope I can get it to work. I will also try another dealer to see if there is one who knows something about what they are actually working on.

Thanks!

[Gnarlygianni]

I am about to go to my dealership and see if this update is available. But I have a question why when im in a playlist i click on a song I cannot click back and get back to the playlist list. does this update fix that ? just a real annoyance for me cuase ill always have to click menu search playlist click playlist then new song EVER TIME..

[RandyB]

Originally Posted by Gnarlygianni

I am about to go to my dealership and see if this update is available. But I have a question why when im in a playlist i click on a song I cannot click back and get back to the playlist list. does this update fix that ? just a real annoyance for me cuase ill always have to click menu search playlist click playlist then new song EVER TIME..

If you are in a playlist, you can rotate the right dial to bring the playlist back up and select a different song.

[nyterdr]

Codeman71 - I purchased the PDIM with module for 2010 SS1, I purchased 3 months ago. I installed the new harness and put the module in. I went to dealer and they said the radio was already updated (I asked some questions and the tech didn't really know anything about the system) other than knowing how to plug the computer to car and clicking a mouse. I didn't have a usb cable while with him to check if my Iphone would work. I bought two different cables at best buy and neither of them worked. Car toys didn't even know what was up. Any ideas?

[slick rick]

Originally Posted by nyterdr

Codeman71 - I purchased the PDIM with module for 2010 SS1, I purchased 3 months ago. I installed the new harness and put the module in. I went to dealer and they said the radio was already updated (I asked some questions and the tech didn't really know anything about the system) other than knowing how to plug the computer to car and clicking a mouse. I didn't have a usb cable while with him to check if my Iphone would work. I bought two different cables at best buy and neither of them worked. Car toys didn't even know what was up. Any ideas?

Do you have a USB thumb drive that you can try?

Does your AUX in port work? After I installed the PDIM in my 1SS, the AUX in port did not work until my dealer programed the radio to recognize the PDIM.

[Booneabal]

One thing that makes a difference is using a SHORT usb cable.

[Gnarlygianni]

Originally Posted by RandyB

If you are in a playlist, you can rotate the right dial to bring the playlist back up and select a different song.

wow.. it would be that simple i feel like an idiot thanks for the help! and one more when i click next does your screen change the song but takes forever to show song on screen?

[Chrisrp454]

codeman71,
The latest update has made other controls change my radio station like i was turning the tuner knob.
Once setting the curise control did it and once rolling up the passanger window did it.
And a few time before i started paying attention, i was like wtf happened?
You ever heard of this before?
Thanks

[RandyB]

I am very disappointed that GM has not come out with a new PDIM update. It has been many months since CE was released. So many Camaro owners have problems with players that are supposed to be supported. I spent a lot of time and money purchasing and testing various players and sharing all of my test results. I know that many owners, like me, have essentially given up on contacting GM and the dealers to report our issues, but that does not mean the issues have been resolved. Codeman71 has supposedly passed on our complaints to those who are currently responsible for the PDIM software, but Codeman71 has never confirmed that they acknowledge the issues and are working on a fix. I get the sense that they are in denial and telling themselves that the issues are isolated to a few users who either have bad players or don't know how to use them. GM is really missing the mark on this issue.

[codeman71]

Originally Posted by Chrisrp454

codeman71,
The latest update has made other controls change my radio station like i was turning the tuner knob.
Once setting the curise control did it and once rolling up the passanger window did it.
And a few time before i started paying attention, i was like wtf happened?
You ever heard of this before?
Thanks

The PDIM software update has nothing to do with the radio portion of the entertainment system. The PDIM is a separate module and has no ability to change the radio station currently playing. So, if you'd seeing issues, it could be an issue with either your faceplate or radio sending false messages. This isn't something I've heard before, so I don't know what would be causing it.

Does this happen very frequently?