All order status requests in here (up to status 3800). List of Order Status Codes.

[stobar]

Originally Posted by 2010 SS RS

When you enter your information on the other site you will not show a status until the following weekday morning!
Post Production Tracking.....Track by your VIN number.

Post Production tracking is checked daily each weekday during normal US GM operations.
The current status date is the date of the last change in status and not the date of the last check.

Here is the process that a Post Production car will go thru and what to expect to see.

1. Is at Oshawa, and available to ship, it is marked "Available to Ship from Osh" If your car is getting factory stripes it will stay at this status until it actually ships The Shipped By which can be listed as Truck or Railroad means absolutely nothing at this point and is not accurate nor indicative of actual shipping.
2. Is in transit from Oshawa, it is marked "In Transit from Osh". This means your car has actually been turned over to the transportation company. A bill of laiding has been issued and the invoice has been produced. The Shipped By now is accurate and tells us how it is moving by Truck or Railroad. If by railroad a railcar number will be listed. For further railcar tracking please visit the Tracking Assistance thread or follow the instructions listed later in this post. For Truck tracking information you must visit the Tracking Assistance thread and ask a moderator for help, provide your full vin and they can offer some assistance.
3. Has arrived in the yard, but not yet dispatched, it is marked "Available to ship from Yard". This means your Railcar or Truck has reached its regional distribution point. It has been unloaded and is parked waiting for being dispatched and loaded and released for transport to the dealer. The Shipped By now will probably say it is now by Truck but it has not been loaded nor is it moving when listed as Available to ship from yard.
4. Is in transit from the rail yard, it is now marked "In Transit from Yard". This means your car has been dispatched for shipping. It does not mean that the truck is actually moving but once dispatched the truck is posted for a driver to load and released to transport to the dealership. A truck can carry up to 12 cars at a time and it may have 11 stops before it reaches your dealer so please dont get over excited. However, this is a very good sign that your car could be dropped off at your dealer within 72 hours. Get ready for that special call.
5. "Delivered". This means what it says. Your car has been delivered to your dealership and is no longer in the control of the shipping companies. If you have not heard from your dealer it is time to contact them.
6. "On Hold". This means your car has been randomly pulled for Quality Control. Typical hold times are 3 to 5 days while the car is checked for all quality standards and parts quality. In the event that an issue is found it is possible that the car will need to be repaired to meet the highest standards of GM. Parts will need to be ordered and as soon as they arrive it will be fixed and sent on its way

Checked the status this morning via the CSX system and the car made it to Memphis 2 days ago. As of this morning, the automated attendant stated the following: "Car ETTX710153 - Load. Has been placed in hold status. – Memphis, TN, on CN Feb 18, 6:23 pm, and there is no ETA available." I don't know if this hold status is what you mentioned in #6 above, or this means it's been unloaded from the rail car and waiting on a truck to pick up and deliver to the detailership (which is only 10 miles away). Thanks again.

[whiteglide]

Becky, please check NTKDK7 for vin today.

Thanks

[JoeP@TeamBeckyD]

Originally Posted by stobar

Checked the status this morning via the CSX system and the car made it to Memphis 2 days ago. As of this morning, the automated attendant stated the following: "Car ETTX710153 - Load. Has been placed in hold status. – Memphis, TN, on CN Feb 18, 6:23 pm, and there is no ETA available." I don't know if this hold status is what you mentioned in #6 above, or this means it's been unloaded from the rail car and waiting on a truck to pick up and deliver to the detailership (which is only 10 miles away). Thanks again.

The later should be correct. Quality holds are done at the plant.

[Darth V8R]

Ordered 2, but I'm only seeing tracking info on one of them. Can you check NTRPRJ?

The other one (ordered the same day) is NTRP4J and shows status 3300.

Thanks!

[JoeP@TeamBeckyD]

Originally Posted by whiteglide

Becky, please check NTKDK7 for vin today.

Thanks

Congrats

2G1FT1EW1A9195076

[Ruffian118]

Good morning, Becky - any updates for NTDZTF? Have a great weekend!

[Imjaybird]

Originally Posted by BeckyD@RodgersChevrolet

No Whammy and No VIN either Try again tomorrow.

There was an update in your car(s) status,

Order# NTHKK8
Vin: 2G*************
Status: (3800) Order produced
Shipped by
Notes: None


Yaa, my day is so good now! Thanks Becky for all your help with mine and others!

[JoeP@TeamBeckyD]

Originally Posted by Ruffian118

Good morning, Becky - any updates for NTDZTF? Have a great weekend!

No update still 3000 status TPW 3/8/10.

[JoeP@TeamBeckyD]

Originally Posted by Imjaybird

There was an update in your car(s) status,

Order# NTHKK8
Vin: 2G*************
Status: (3800) Order produced
Shipped by
Notes: None


Yaa, my day is so good now! Thanks Becky for all your help with mine and others!

Congrats - Enjoy the ride

[JLucky]

Good afternoon Becky,

NTXSS1

As of 2-17-10 I was 1100. I'm sure it hasn't changed yet but I was wondering what I should expect the time frames to be between each of the milestones. (How often and when should I bug you next. ;-) ) I'm sure you understand how unnerving the waiting can be.

Thanks again!

[JoeP@TeamBeckyD]

Originally Posted by JLucky

Good afternoon Becky,

NTXSS1

As of 2-17-10 I was 1100. I'm sure it hasn't changed yet but I was wondering what I should expect the time frames to be between each of the milestones. (How often and when should I bug you next. ;-) ) I'm sure you understand how unnerving the waiting can be.

Thanks again!

The challenge is to get the order placed, and that can only be done by your dealer. Once it's placed, you have 2-3 weeks of changes and then it stabilizes when the Target Production Week is given. But first things first, the order has to be placed.

[BAJA]

Afternoon Becky, I suspect I have a VIN since this was TPW. Now about it, NTMNNK?
Thanks a lot for what you do, in advance.

[coldpizza4brkfast]

NSQC7W.
I'm kinda getting antsy here. I've been at 3800 for over a week. On Hold at Osh since 2/12/10. Is there a way to find out why?

[Dare]

Originally Posted by coldpizza4brkfast

NSQC7W.
I'm kinda getting antsy here. I've been at 3800 for over a week. On Hold at Osh since 2/12/10. Is there a way to find out why?

Sounds like your car is sitting in quality control. Give them some time. Mine has been sitting around waiting to be shipped. The wait does suck