Great dealer experience for a change! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

gdarrah99 · 03-01-2010, 11:56 PM

We're all quick to post when we have a bad dealer experience; I thought I would post a good one for a change of pace!

I picked up my car (2SS/RS) last week from Terry Rouda at John L. Sullivan Chevrolet (Roseville/Sacramento CA). I met Terry for the first time when I picked up the car, having only previously exchanged emails and phone calls.

Terry was no B.S., knows and likes cars, and gave me my USAA discount and price down to the penny before I walked on the lot. Admittedly, my purchase was easy... no trade-in, no financing, and I ordered back in January. Terry even killed the "upsell" discussion with the Finance guy so that I was in and out with minimum hassle.

I love my car, and I actually enjoyed the experience with the dealer. I've seen a lot of dealer bashing on the website. I just thought I would offer a counter point!

ron10 · 03-02-2010, 12:26 AM

seems like you appreciate your car more when you have a good buying experience.

wbt · 03-02-2010, 01:01 AM

Grats!

2010 SSRS · 03-02-2010, 08:31 AM

Congrats

AnnaBear@SpartaChevy · 03-02-2010, 11:31 AM

YAY for a great dealer experience!!

That is how it should ALWAYS be.

Scrappy Doo · 03-02-2010, 01:18 PM

Sly.

gdarrah99 · 03-02-2010, 01:41 PM

Quote:

Originally Posted by Scrappy Doo

Sly.

? Not sure what this means. I assume you're implying that I have some sort of relationship with the dealer and that I'm pimping them for my own gain.

False.

I wasn't really saying that the dealer was good, only that Terry was a straightforward guy. Which seems unusual based on folks feedback on this forum. The only relationship I have with the dealership is that I gave them a bunch of money, and they gave me a car. If you think I'm just doing this to be a shill then you're probably a little more cynical than I am. And a response from me won't change your mind.

It's funny the "love/hate" relationship that we all have with the dealers. We love getting a good deal, feeling like we know more than them, getting our discounts, and using the internet to level the playing field. But we hate having to negotiate, and we all feel that it makes the relationship antagonistic. I'm not sure what the right answer is here. Saturn had a good model... price you see is what you pay. But people didn't feel like they were getting a "deal", so they were never incented to buy sooner than later. So they put off their purchases, figuring that they could always come back if they didn't find a better deal somewhere else. I don't know what the right answer is; I just think that we're all a little hypocritical when we say that we want a good deal but that we hate negotiating.

Landshark · 03-02-2010, 02:23 PM

You need to bring that bad boy to the Treasure island meet on Saturday. Good to hear that Sullivan might be changing from the high pressure tactics. That's what I had the one and only time I bought from them. Wheeler here in Y.C. has always done me right. Nice ride and welcome to the Gen 5 family!
Shark

Scrappy Doo · 03-02-2010, 05:40 PM

Quote:

Originally Posted by gdarrah99

? Not sure what this means. I assume you're implying that I have some sort of relationship with the dealer and that I'm pimping them for my own gain.

False.

I wasn't really saying that the dealer was good, only that Terry was a straightforward guy. Which seems unusual based on folks feedback on this forum. The only relationship I have with the dealership is that I gave them a bunch of money, and they gave me a car. If you think I'm just doing this to be a shill then you're probably a little more cynical than I am. And a response from me won't change your mind.

It's funny the "love/hate" relationship that we all have with the dealers. We love getting a good deal, feeling like we know more than them, getting our discounts, and using the internet to level the playing field. But we hate having to negotiate, and we all feel that it makes the relationship antagonistic. I'm not sure what the right answer is here. Saturn had a good model... price you see is what you pay. But people didn't feel like they were getting a "deal", so they were never incented to buy sooner than later. So they put off their purchases, figuring that they could always come back if they didn't find a better deal somewhere else. I don't know what the right answer is; I just think that we're all a little hypocritical when we say that we want a good deal but that we hate negotiating.

Good Lord Buddy.....

It was a reference to you getting a nice car.

Maybe tone it down some chief and say thanks when somebody pays you a compliment.

JoeP@TeamBeckyD · 03-02-2010, 05:45 PM

Congrats on your new ride and thanks for posting a positive experience.

Chief Bob · 03-02-2010, 06:15 PM

Congrats

gdarrah99 · 03-02-2010, 06:59 PM

Quote:

Originally Posted by Scrappy Doo

Good Lord Buddy.....

It was a reference to you getting a nice car.

Maybe tone it down some chief and say thanks when somebody pays you a compliment.

"chief"... that made me laugh. Sorry, it's just that when I read my post, it did sound like a potential shill, and I didn't want it to seem that way. I'll lower my defensive shields.

Scrappy Doo · 03-02-2010, 07:13 PM

Quote:

Originally Posted by gdarrah99

"chief"... that made me laugh. Sorry, it's just that when I read my post, it did sound like a potential shill, and I didn't want it to seem that way. I'll lower my defensive shields.

You can't read tone on the internet.

No problem and enjoy your car.

IndyDave · 03-02-2010, 08:53 PM

Congratulations on that sweet Black Camaro! Good to hear of a good experience. Enjoy your new ride

03-01-2010, 11:56 PM	#1
gdarrah99 Drives: 2010 Black/Black 2SS/RS Join Date: Feb 2010 Location: Sacramento Posts: 25	Great dealer experience for a change! We're all quick to post when we have a bad dealer experience; I thought I would post a good one for a change of pace! I picked up my car (2SS/RS) last week from Terry Rouda at John L. Sullivan Chevrolet (Roseville/Sacramento CA). I met Terry for the first time when I picked up the car, having only previously exchanged emails and phone calls. Terry was no B.S., knows and likes cars, and gave me my USAA discount and price down to the penny before I walked on the lot. Admittedly, my purchase was easy... no trade-in, no financing, and I ordered back in January. Terry even killed the "upsell" discussion with the Finance guy so that I was in and out with minimum hassle. I love my car, and I actually enjoyed the experience with the dealer. I've seen a lot of dealer bashing on the website. I just thought I would offer a counter point! Attached Images

03-02-2010, 02:23 PM	#8
Landshark Drives: 1LT/RS Join Date: Dec 2009 Location: Yuba City, CA Posts: 107	Nice You need to bring that bad boy to the Treasure island meet on Saturday. Good to hear that Sullivan might be changing from the high pressure tactics. That's what I had the one and only time I bought from them. Wheeler here in Y.C. has always done me right. Nice ride and welcome to the Gen 5 family! Shark

03-02-2010, 05:45 PM	#10
JoeP@TeamBeckyD Drives: SS,PaceCar,ZL1,1LE,C7Z51,Z06,17-ZL1 Join Date: Jun 2009 Location: Detroit, Mich Posts: 68,623	Congrats on your new ride and thanks for posting a positive experience. Attached Images

03-02-2010, 06:15 PM	#11
Chief Bob Drives: 2012 Camaro ZL1 SIM CTF Car M6 Join Date: Jan 2010 Location: Taylor, MI Posts: 883	Congrats __________________ 2012 ZL1,CTF Car, SIM MN6, Polished Wheels,The Rare Flat Black Insert. Proud member of the unofficial Camaro5 "Rodgers Chevrolet Fan Club"

03-02-2010, 08:53 PM	#14
IndyDave Drives: '10 Camaro 2LT RS Join Date: Jan 2010 Location: Indianapolis Posts: 715	Congratulations on that sweet Black Camaro! Good to hear of a good experience. Enjoy your new ride __________________ Black 2LT, RS package, Polished Wheels,Hurst Short Throw MRT V2 Exhaust, Injen CAI, Silver Rally Stripes, Sun Roof Heritage Grille, 30% Window Tint, Splash Guards

03-02-2010, 12:26 AM	#2
ron10 Drives: 2010 2SS IOM L99 Join Date: Jan 2010 Location: LOUISVILLE,KY.. Posts: 7,545	seems like you appreciate your car more when you have a good buying experience.

03-02-2010, 01:01 AM	#3
wbt Account Suspended Drives: 2010 Challenger R/T;2011 Mustang GT Join Date: Jan 2010 Location: Texas Posts: 2,105	Grats!

03-02-2010, 08:31 AM	#4
2010 SSRS Drives: 3 V8 Camaros Join Date: May 2009 Location: The Ocean State Posts: 111,186 View My Garage	Congrats

03-02-2010, 11:31 AM	#5
AnnaBear@SpartaChevy Drives: 2011 Camaro 1SS Manual Synergy Grn Join Date: Apr 2009 Location: Sparta Chevrolet, Sparta, MI Posts: 2,107	YAY for a great dealer experience!! That is how it should ALWAYS be.

03-02-2010, 01:18 PM	#6
Scrappy Doo Drives: Callaway Rogue Join Date: Jul 2009 Location: W8n 4 Snow, Minnesota Posts: 4,731	Sly.

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