XM Harassment - Page 4 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

SS Matt · 05-08-2010, 03:07 PM

I just called them since my trial is expired and asked them what they could offer me and they offered me the 5 months for $20. I think I'll do it. That's pretty damn cheap. After the 5 months I'll decide what if anything I want to keep.

Darth_Emma · 05-08-2010, 03:11 PM

I won't give that scum a penny of mine. They are awful.

PAUL SS · 05-08-2010, 03:17 PM

Quote:

Originally Posted by SS Matt

I just called them since my trial is expired and asked them what they could offer me and they offered me the 5 months for $20. I think I'll do it. That's pretty damn cheap. After the 5 months I'll decide what if anything I want to keep.

I have a letter from them with that same offer. I read the fine print "*OFFER DETAILS" and didn't feel like calling anymore. I had the feeling I was about to get the hard sell.

Screaminz2002 · 05-08-2010, 03:58 PM

Quote:

Originally Posted by Mark H

Maybe everyone here should call them daily and see how they like it

Thats funny and I bet only half in jest!

Bryan2230 · 05-08-2010, 05:08 PM

Get used to it... if you had given her your Email, you would be getting a "We want you back" email every month, and you will be getting a "We Want You Back" envelope in the mail every month also, because they do have your mailing address.

Luckily i dont get the phone calls. I just get E-mails & envelopes in the mail. But I'm getting them from Sirius, i didnt cancel my XM yet..

emin7 · 05-08-2010, 05:10 PM

iPod: one time fee, unlimited listening of the songs you want to hear

SQUALO · 05-08-2010, 05:39 PM

I didn't have a problem to your extreme, but they are very pushy people. I finally ended it by telling them if they don't stop sending me crap in the mail or calling my house, I would report them to the Better Business Bureau.

To my surprise I never heard from them again.
NEVER GIVE THEM OR ANYONE (ONSTAR ETC.) ANY PERSONAL INFORMATION, ESPECIALLY CREDIT CARD NUMBERS. I know people who got suckered in, with both companies, and gave them their personal info from activation, and had a hell of a time to get them to stop.

tangorover · 05-08-2010, 05:40 PM

Quick question? How exactly do they have our phone numbers?

Darth_Emma · 05-08-2010, 05:48 PM

If you gave them your home phone number when you activated On Star (I didn't).

rudack · 05-08-2010, 05:54 PM

Same here. 3 calls a day for the past 7 days. Even on weekends! The best part is I pick up and no one is there, call disconnects.

Fogey · 05-08-2010, 08:22 PM

nt

Shuffler · 05-09-2010, 05:52 AM

File a complaint with the BBB.

Buhmblbe · 05-09-2010, 06:14 AM

I like XM. I have it on both of our cars. When it's time to renew I eagerly await their calls and my response to them is always the same.
"I'll renew if you can give it to me for 50% off the regular rate."
The first couple of reps will always tell me they can't do it etc. but usually by the 4th or 5th call some rep eventually caves in and agrees to my renewal price of half off. Once I had to actually allow the service to lapse for a few weeks until they caved in and gave me my rate. I guess they figure half is better than zero. Just my experience with XM customer service.

AlSuwaidi · 05-09-2010, 06:18 AM

customer service mostly turns into customer harrasment the way they are motivated to call xxx amount of customers a day

05-08-2010, 05:08 PM	#47
Bryan2230 Drives: 2014 Red Hot Camaro 2SS/RS Join Date: May 2009 Location: Saxonburg, PA Posts: 515	Get used to it... if you had given her your Email, you would be getting a "We want you back" email every month, and you will be getting a "We Want You Back" envelope in the mail every month also, because they do have your mailing address. Luckily i dont get the phone calls. I just get E-mails & envelopes in the mail. But I'm getting them from Sirius, i didnt cancel my XM yet.. __________________ Thank You, Bryan Former owner of a 2010 Victory Red 2LT/RS Delivered: September 11, 2009 Current owner of a 2014 Red Hot 2SS/RS Delivered: October 24, 2013

05-08-2010, 05:10 PM	#48
emin7 1st State C5 Drives: 2010 Camaro SIM 2LT/RS Join Date: Dec 2009 Location: Mid-Atlantic Posts: 552	iPod: one time fee, unlimited listening of the songs you want to hear __________________

05-08-2010, 05:54 PM	#52
rudack Rudack Drives: ABM 2SS/RS Join Date: May 2009 Location: Coconut Creek, FL Posts: 742 View My Garage	Same here. 3 calls a day for the past 7 days. Even on weekends! The best part is I pick up and no one is there, call disconnects. __________________ ABM 2SS/RS #33390

05-08-2010, 08:22 PM	#53
Fogey Drives: 2011 2SS/RS A6, IOM Join Date: May 2009 Location: West Los Angeles Posts: 1,242	Have XM on 3 vehicles. No problemo nt

05-09-2010, 05:52 AM	#54
Shuffler God Bless Dawson Drives: Synergy for my Daughter Join Date: Feb 2010 Location: Texas Posts: 3,057	File a complaint with the BBB. __________________

05-08-2010, 03:07 PM	#43
SS Matt Drives: 2010 2SS/RS, LS3, M6, CGM Join Date: Dec 2009 Location: San Diego, CA Posts: 72	I just called them since my trial is expired and asked them what they could offer me and they offered me the 5 months for $20. I think I'll do it. That's pretty damn cheap. After the 5 months I'll decide what if anything I want to keep.

05-08-2010, 03:11 PM	#44
Darth_Emma Psssssssssshhhhhhhhhhhhh! Drives: under contruction Join Date: Nov 2009 Location: Marysville, Ohio Posts: 12,996 View My Garage	I won't give that scum a penny of mine. They are awful.

05-08-2010, 05:39 PM	#49
SQUALO Drives: CHEVROLET Join Date: Jul 2008 Location: YKZ, CAN. Posts: 4,258	I didn't have a problem to your extreme, but they are very pushy people. I finally ended it by telling them if they don't stop sending me crap in the mail or calling my house, I would report them to the Better Business Bureau. To my surprise I never heard from them again. NEVER GIVE THEM OR ANYONE (ONSTAR ETC.) ANY PERSONAL INFORMATION, ESPECIALLY CREDIT CARD NUMBERS. I know people who got suckered in, with both companies, and gave them their personal info from activation, and had a hell of a time to get them to stop.

05-08-2010, 05:40 PM	#50
tangorover Drives: 2010 Chevy Camaro 2LT Summit White Join Date: Dec 2009 Location: Bay Area, CA Posts: 469	Quick question? How exactly do they have our phone numbers?

05-08-2010, 05:48 PM	#51
Darth_Emma Psssssssssshhhhhhhhhhhhh! Drives: under contruction Join Date: Nov 2009 Location: Marysville, Ohio Posts: 12,996 View My Garage	If you gave them your home phone number when you activated On Star (I didn't).

05-09-2010, 06:14 AM	#55
Buhmblbe Growing Up=Optional Drives: 2010 Camaro Transformers 2LT RS Join Date: Mar 2010 Location: Setauket NY Posts: 165 View My Garage	I like XM. I have it on both of our cars. When it's time to renew I eagerly await their calls and my response to them is always the same. "I'll renew if you can give it to me for 50% off the regular rate." The first couple of reps will always tell me they can't do it etc. but usually by the 4th or 5th call some rep eventually caves in and agrees to my renewal price of half off. Once I had to actually allow the service to lapse for a few weeks until they caved in and gave me my rate. I guess they figure half is better than zero. Just my experience with XM customer service. __________________ "Sleep is an inconvenience to living...Get up and start living."

05-09-2010, 06:18 AM	#56
AlSuwaidi Drives: BLACK LS3 GCC-Spec Join Date: Oct 2009 Location: UAE - SHARJAH Posts: 2,824 View My Garage	customer service mostly turns into customer harrasment the way they are motivated to call xxx amount of customers a day

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