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Old 08-09-2010, 02:42 PM   #1
Moriartii

 
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Drives: 11 IOM 2SS/RS M6 w/Hurst
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Austin area dealer service

I am looking for recommendations on a dealers service department in the Austin area. I need to take my 2010 in for some warranty work:
*PDIM update
*A/C check

Anyone have good luck and good service? I bought my car from SS-Eric and unfortunately Grapevine is a tad too far to drive for service.

Cheers
K
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Old 08-09-2010, 06:47 PM   #2
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Go to Don Hewlett in Round Rock and ask for Shann in the service department. I bought my car from them and have had it in there for seat repair, Borla exhaust install and other items. They have been really good people.
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Old 08-10-2010, 12:17 PM   #3
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I bought my car from Henna Chevrolet on N. 35 past the Rundberg exit. I haven't taken it in for any service yet, but if their service department people are as cool as the sales people I dealt with then I would surely recommend them.
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Old 08-10-2010, 02:10 PM   #4
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Quote:
Originally Posted by Ryno View Post
I bought my car from Henna Chevrolet on N. 35 past the Rundberg exit. I haven't taken it in for any service yet, but if their service department people are as cool as the sales people I dealt with then I would surely recommend them.
Did you buy it from BBQ....???

I talked to him for two hours or more but he couldn't come off the dealer markup, so i ended up going to Capitol and got mine at MSRP. I do have my service work done at Henna. The service manager is a longtime family friend.
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Old 08-10-2010, 08:13 PM   #5
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I bought mine at Champion. Never again. Its at Hewlett now and so far I'm happy with their service.
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Old 08-10-2010, 08:23 PM   #6
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I bought mine at Champion. Never again. Its at Hewlett now and so far I'm happy with their service.
i made the same mistake, what a nightmare
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Old 08-12-2010, 09:48 AM   #7
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Quote:
Originally Posted by SSE 4 2SS View Post
Did you buy it from BBQ....???

I talked to him for two hours or more but he couldn't come off the dealer markup, so i ended up going to Capitol and got mine at MSRP. I do have my service work done at Henna. The service manager is a longtime family friend.

I worked with Bruce and Craig and they are both great guys, got me my order at invoice. I need to start dropping by and making more friends there, I've just about got the extra money to start doing a few mods.
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Old 08-12-2010, 03:25 PM   #8
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Picked up my car from Hewlett today and I am happy to report all problems have been fixed to my satisfaction and the car was washed. Rick Dungan was my service consulant. They have earned my reccommendation.
Next stop coilovers and sway bars.
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Old 08-13-2010, 11:29 AM   #9
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Capital Chevrolet - Got mine at MSRP great...

Service - found cigarette ashes in my car and conveniently the car attendent who brought up my car went on smoke break after he brought it up.

- odered the wrong part for sunroof rubbing
- loose bolts in trunk - found out later by the rattling again that the nuts were still loose in the trunk lid - none missing from lid.
-speaker cut off/on - speaker replaced. still noticed the issue once since the replacement.

I'm not impressed by there service at this point but its close to my place of work : (
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