Windows tinted-scratch-need recommendation - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Spillz · 03-14-2011, 11:53 AM

Hi everyone, I recently had my windows tinted by a local tint shop here in the Northerne Viginina area. As I was leaving the shop I noticed a scratch on my passengers door panel. I immediately turned around and headed back to the shop and spoke with the manager. The manager was extremely nice and immediately took responsibility for the scratch and said he would make it right either replacing the panel or having a local upholstery shop fix it. Please keep in mind that the scratch is approximately an inch long on a fairly new Camaro that has less than 350 miles on it.

The manager recommended taking my car to an upholstery shop where he has done business before and he would take care of the bill. Well after speaking with the upholstery manager he said he could fix the scratch, but he wouldnt be able to match the grain on the panel. Plus the cost to repair the panel would be expensive.

Second option was to purchase a new door panel and after speaking with the parts department the door panel was anywhere from 350.00 to 487.00 for the panel and approximately $178.00 dollars to have them install it.

I paid $200.00 dollars for the tint job and the repair or replacement would be more than that. The manager asked me if we could work out a deal for the scratch, but I don't know what would be fair to ask for. What do you guys and gals think? Any input would greatly be appreciated. Martin

Jeffm · 03-14-2011, 11:55 AM

they scratched it only deal i would make is to take it to a real Body shop and have it fixed correctly.

d69chris · 03-14-2011, 11:56 AM

The shop should have liability insurance.

Don't settle for less than you had when you brought the car in, get it fixed right.

IROCanSS · 03-14-2011, 11:58 AM

replace the panel... final answer. Cost is no object.

My wife took the car in for an oil change and the shut the hood with something under the hood. Dented the hood real good. They fixed it no questions asked and we didnt "work out a deal"... the deal was a repaired and repainted hood. Sometime the repair costs more....

MUSCLEIT · 03-14-2011, 03:09 PM

Have them fix it...they can remove it and do the window over...

rolnslo · 03-14-2011, 03:16 PM

Quote:

Originally Posted by Spillz

Second option was to purchase a new door panel and after speaking with the parts department the door panel was anywhere from 350.00 to 487.00 for the panel and approximately $178.00 dollars to have them install it.

$178 to install it? Geez, it takes all of about 5 minutes to remove and install a door panel. I've done it repeatedly when I was putting in my new inserts and ambient lighting.

The panels can be bought from GMPartsDirect.com for $223-$254, depending on color and side.

TJ91 · 03-14-2011, 05:39 PM

ask them for the replacement pannel, and work out the deal to install it yourself so that it doesnt cost the extra 178. That sounds like a deal to me

1BADLS3 · 03-14-2011, 05:42 PM

This thread is worthless without pics

mikeSS · 03-14-2011, 05:53 PM

Quote:

Originally Posted by 1BADLS3

This thread is worthless without pics

INTIMIDAT3R · 03-14-2011, 06:28 PM

They scratched it, they fix it. No "deals".

Neozyne · 03-14-2011, 07:35 PM

They scratch they fix!!

03-14-2011, 11:53 AM	#1
Spillz Drives: 2006 Jeep Wrangler Unlimited Join Date: Jan 2011 Location: Long Beach, CA Posts: 75 View My Garage	Windows tinted-scratch-need recommendation Hi everyone, I recently had my windows tinted by a local tint shop here in the Northerne Viginina area. As I was leaving the shop I noticed a scratch on my passengers door panel. I immediately turned around and headed back to the shop and spoke with the manager. The manager was extremely nice and immediately took responsibility for the scratch and said he would make it right either replacing the panel or having a local upholstery shop fix it. Please keep in mind that the scratch is approximately an inch long on a fairly new Camaro that has less than 350 miles on it. The manager recommended taking my car to an upholstery shop where he has done business before and he would take care of the bill. Well after speaking with the upholstery manager he said he could fix the scratch, but he wouldnt be able to match the grain on the panel. Plus the cost to repair the panel would be expensive. Second option was to purchase a new door panel and after speaking with the parts department the door panel was anywhere from 350.00 to 487.00 for the panel and approximately $178.00 dollars to have them install it. I paid $200.00 dollars for the tint job and the repair or replacement would be more than that. The manager asked me if we could work out a deal for the scratch, but I don't know what would be fair to ask for. What do you guys and gals think? Any input would greatly be appreciated. Martin

03-14-2011, 11:55 AM	#2
Jeffm ICANHAZ Drives: 2013 CRT 1SS/RS Join Date: Jan 2011 Location: Skiatook, Ok Posts: 983 View My Garage	they scratched it only deal i would make is to take it to a real Body shop and have it fixed correctly. __________________ http://www.camaro5.com/forums/showthread.php?t=254430 Build Thread

03-14-2011, 11:56 AM	#3
d69chris Florida C5 Drives: 2010 Camaro 2SS Vortech L99 IOM Join Date: Jul 2009 Location: Tequesta, FL Posts: 2,608 View My Garage	The shop should have liability insurance. Don't settle for less than you had when you brought the car in, get it fixed right. __________________ Ordered 11/08/08....Del. 08/05/2009 Loving every minute of it! Don't hate me because i'm Pretty....

03-14-2011, 03:09 PM	#5
MUSCLEIT Drives: 2010 REDLINE EDITION#46 Join Date: Feb 2011 Location: long island Posts: 578 View My Garage	Have them fix it...they can remove it and do the window over... __________________ REDLINE MOTORSPORTS EDITIONMOTORSPORTS

03-14-2011, 05:39 PM	#7
TJ91 :chevy: Drives: 2LT/RS Join Date: Jun 2008 Location: Toronto Posts: 13,035	ask them for the replacement pannel, and work out the deal to install it yourself so that it doesnt cost the extra 178. That sounds like a deal to me __________________ CAMARO Consult your doctor before taking Camaro Side effects include Sudden increase in Heart Rate, Insomnia and occasional hallucinations If you experience Permagrin exceeding 4 hours after taking Camaro, seek immediate Camaro5 Help CAMARO Bringing excitment back into the Garage

03-14-2011, 11:58 AM	#4
IROCanSS Account Suspended Drives: 89 IROC 350 Join Date: Mar 2009 Location: Back roads, southern Ohio Posts: 12,504 View My Garage	replace the panel... final answer. Cost is no object. My wife took the car in for an oil change and the shut the hood with something under the hood. Dented the hood real good. They fixed it no questions asked and we didnt "work out a deal"... the deal was a repaired and repainted hood. Sometime the repair costs more....

03-14-2011, 05:42 PM	#8
1BADLS3 Drives: Sold: 2011 2SS/RS Join Date: Dec 2010 Location: United States Posts: 1,896	This thread is worthless without pics

03-14-2011, 06:28 PM	#10
INTIMIDAT3R Account Suspended Drives: '11 2SS/RS L99, '12 2LS LFX Join Date: Jul 2010 Location: Malmac A.U.N. Posts: 2,122 View My Garage	They scratched it, they fix it. No "deals".

03-14-2011, 07:35 PM	#11
Neozyne Drives: Cyber Gray SS Join Date: Feb 2011 Location: SE Michigan Posts: 132	They scratch they fix!!

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Need Recommendation for exhaust shop in Colorado Springs	happycamper	USA - Rockies / Midwest	6	03-08-2011 10:32 PM
Need recommendation for street tires @ 500 rwhp	aet08	Wheels and Tires Talk Sponsored by The Tire Rack	17	01-17-2011 10:53 PM
Cypress area Tint Recommendation	x626xBlack	USA - Texas	19	07-27-2010 11:05 AM
Recommendation for Skinny Front Tires	Camcam16	Wheels and Tires Talk Sponsored by The Tire Rack	0	05-31-2010 03:00 PM
Alignment recommendation	CharlSS	USA - California	8	03-15-2010 02:33 AM