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Old 05-16-2011, 08:10 PM   #1
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Dealer Question on Warranty

If I buy a new 2010 and the dealer has been using it as a demo and racked up 9,000 miles does my 3 year/36.000 mi warranty start from purchase date and 9,000 miles? So it would be 3ys from purchase day and 45.000 miles, or am I stuck with the 36,000 miles no matter what?

TIA

Mike
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Old 05-16-2011, 10:15 PM   #2
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I believe it is from purchase, but I could be wrong. I think at the end of the day it is up to the dealer though.
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Old 05-16-2011, 10:16 PM   #3
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Technically, you are buying a used car when you buy a demo. The warranty date starts the day the dealer put it into service as a demo.
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Old 05-16-2011, 10:18 PM   #4
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It starts from the day it went in service so
you lose the time and miles. You could negotiate
an extended warranty and pick the time and
miles back up.
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Old 05-16-2011, 10:57 PM   #5
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Quote:
Originally Posted by BeckyD@RodgersChevrolet View Post
It starts from the day it went in service so
you lose the time and miles. You could negotiate
an extended warranty and pick the time and
miles back up.
Actually, I was told one of the sales people was driving it and that is how the miles got racked up. Would that matter or would it still be considered used and thus only carry the remainder of the 3/36 warranty. The VIS shows:

Bumper to Bumper Limited Warranty 01/26/2010 0 MI 01/26/2013 36,000 MI

So I'm looking at roughly 20 months of coverage and 27K miles. GMs GMPP Major guard is not really a bumper to bumper coverage plan from what I saw. Does GM offer a plan that is truly equal to the 3/36 factory plan?
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Old 05-19-2011, 12:42 PM   #6
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Quote:
Originally Posted by Solocus View Post
Actually, I was told one of the sales people was driving it and that is how the miles got racked up. Would that matter or would it still be considered used and thus only carry the remainder of the 3/36 warranty. The VIS shows:

Bumper to Bumper Limited Warranty 01/26/2010 0 MI 01/26/2013 36,000 MI

So I'm looking at roughly 20 months of coverage and 27K miles. GMs GMPP Major guard is not really a bumper to bumper coverage plan from what I saw. Does GM offer a plan that is truly equal to the 3/36 factory plan?
The dealer should've been able to certify the car, which adds an additional 12month/12k to the factory warranty.

Besides that, the GMPP major guard is the most inclusive warranty you can get. It will cover basically everything except interior trim and consumable parts like brakes, clutch and wiper blades. All major powertrain, electrical, and safety related parts are covered and if you opt for the zero deductable it's as close to the factory warranty you can get.
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Old 05-19-2011, 01:38 PM   #7
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Quote:
Originally Posted by Solocus View Post
If I buy a new 2010 and the dealer has been using it as a demo and racked up 9,000 miles does my 3 year/36.000 mi warranty start from purchase date and 9,000 miles? So it would be 3ys from purchase day and 45.000 miles, or am I stuck with the 36,000 miles no matter what?

TIA

Mike

Solocus,

If you would provide me with the VIN, I can take a look for you.

Thank you!

Elizabeth, Chevrolet Customer Service
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