popping in front end when I hit a bump - Page 30 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

shiftz33 · 06-15-2011, 08:53 PM

Quote:

Originally Posted by FTLBS

Just got a call from the dealer...

They had a conference call between the service manager, the tech, and a GM engineer and have decided to replace the left upper strut mount.

The part will arrive tomorrow and the car should be ready by the end of the day.

Good luck with that because they did the same thing (both sides) with my Camaro last year and it did not change a thing. I truly hope it helps your situation, but if it's like mine, it won't.

Chevrolet Customer Svc · 06-16-2011, 04:26 PM

FTLBS, here's hoping the new parts resolve the issue for you. If any of you would like to get into contact with our Customer Assistance team let me know and I'll get you all setup. Also if I come across any new documents in regards to this issue I'll make sure to let you know.

Jeff Morris, Chevrolet Customer Service

FTLBS · 06-17-2011, 09:51 AM

Dealer called late yesterday afternoon (Thursday) to say that after changing the left upper strut mount the sound is still there. They talked to the engineers at GM who advised them to change the left front strut. The strut should arrive today (Friday) and be installed by close of business.

The good news is they didn't try and pass it off as fixed when it wasn't. The scary news is that they might not have a fix. If that is the case then I'll have to get another car.

I don't care how much I love the new Camaro; I cannot drive a car that sounds like a piece of junk every time I hit a bump on the road. I wouldn't accept it from a $4,000 car and I certainly won't accept it from a $40,000 car.

FTLBS · 06-17-2011, 04:03 PM

Changing the strut did not correct the problem, however, the tech did identify what he thinks is the issue; the STEERING RACK. A new steering rack has been ordered and the Camaro is available for pickup and use while waiting for the part.

IMPORTANT NOTE FOR TECHNICIANS:
According to the service manager, the sound is not reproducible when the suspension is not under load. This could explain why it is so hard to diagnose on the lift.

I will update this blog when the part arrives.

caligrown562 · 06-17-2011, 04:09 PM

I am having the same sound. Why does he think its the steering rack?

jtzako · 06-17-2011, 04:46 PM

Quote:

Originally Posted by caligrown562

I am having the same sound. Why does he think its the steering rack?

I cant say for sure, but for me the sounds only happen when the wheel is turned (making a right or left hand turn). I can go over the same bumps without turning and no unusual sounds. Perhaps something can move in the steering rack when the wheel is turned?

Jayhawk500 · 06-17-2011, 10:57 PM

Mine clunks when I back down the driveway turning the wheel to the right. I feel and hear it in the floor.

Chevrolet Customer Svc · 06-18-2011, 03:59 PM

FTLBS, I hope this is the last part your vehicle needs to resolve this noise for you. Let us know how it goes for you. Thank you!

Jeff Morris, Chevrolet Customer Service

FFPM73 · 06-22-2011, 03:15 PM

Quote:

Originally Posted by jtzako

I cant say for sure, but for me the sounds only happen when the wheel is turned (making a right or left hand turn). I can go over the same bumps without turning and no unusual sounds. Perhaps something can move in the steering rack when the wheel is turned?

I had the same noise, worse after I installed the Eibach Pro-Kit. I tried everything too fix it and couldn't quite put my finger on the noise. I tightened the top of the strut cap with an impact gun and then re-installed the strut in the car. Then I put the top strut cap on and tightened the top nut with an impact gun. After that, I checked and re-torqued all suspension/steering components including the new sway bars/end links. Put the car back on the ground and drove on the bumpiest road I could find......end result noise GONE. That was well over 3000 miles ago and still no problem. A lot of guys and technicians will tell you not to tighten strut mount with impact when in fact I still believe the clunking noise is from the strut not being secured inside the strut tower and the clunking noise is the strut hitting the strut mount on the underside. It worked for me maybe you will get lucky as well, just a thought.....

FTLBS · 06-24-2011, 12:24 AM

The new steering rack has arrived. I have an Appointment for Monday 6/27 to have it installed.

*TAG UR IT* · 06-24-2011, 01:47 AM

Still thumping away. Getting kind of loud. Annoying as all hell. If i were a new buyer and were test driving the Camaro comparing it to other cars of it's caliber and was not biased towards either car, I probably wouldn't buy the Camaro after hearing the noise. That's just a deal breaker for me to hear your car CLUNKING before even buying it. Scary...to think about how many sales GM has actually lost due to the embarrassing clunking sounds the strut makes...

Johnblaze · 06-24-2011, 09:18 PM

Spoke with a Service writer at local chevy dealer, the have a tsb out for this as of june 2 2011, says to inspect and tell customer it's normal.

sucks..

Johnblaze · 06-24-2011, 10:17 PM

https://www-odi.nhtsa.dot.gov/ivoq/online.cfm

everyone needs to file a complaint! lets get something happening!

IOM Black Diamond · 06-25-2011, 01:56 AM

I have Pedders front struts and I still have the noise

06-17-2011, 10:57 PM	#413
Jayhawk500 Drives: 2010 Camaro SS/RS Join Date: Apr 2009 Location: Warrenton, Or. Posts: 1,062	Mine clunks when I back down the driveway turning the wheel to the right. I feel and hear it in the floor. __________________ Jayhawk500 2010 2SS/RS, Six speed, Rally Yellow w/ Black Painted Stripes, Boston Acoustic Stereo, Polished 20" wheels, Solo Mach X Catback Exhaust, Solo HF Cats, Halltech CAI, Full Dash & Door ABL, ABL Lit Homelink Buttons, HUD Installed, Ride Tunes, Full Electric Passenger Seat, Fbodfather signed, VIN # 4492, PAID OFF!!! 2010 Yellow 2SS/RS with black painted Stripes...$37,000.00; Ride Tones sound system and remote...$ 40.00; Seeing the kids faces (Young and Old) light up and almost wet their pants....Priceless!!!

06-25-2011, 01:56 AM	#420
IOM Black Diamond HT5 COTW 1/21/13 Drives: 2010 Camaro Inferno 2SS RS 6M Join Date: Apr 2011 Location: Pleasant Hill, Or Posts: 2,486	I have Pedders front struts and I still have the noise __________________

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
CAMARO WIKI	Tran	Wiki	67	11-27-2024 09:02 AM
FOUND PETITION TO GET RID OF FRONT PLATES	The_Beast_	USA - California	90	03-29-2012 01:54 AM
New Camaro photoshop with beefier front end, drop and smoked wheels	Tran	Camaro Photoshops / Renderings Forum	60	10-25-2010 07:02 PM
2010 Camaro SS -- New closeup of front end: Photos only.	Tran	Camaro Photos \| Spyshots \| Video \| Media Gallery	1	07-17-2008 11:09 PM
2 more 2009 Camaro spy pics - fuel door location shown! (+ front headlights closeup)	HooliganZ	Camaro Photos \| Spyshots \| Video \| Media Gallery	369	07-02-2008 10:09 PM

06-16-2011, 04:26 PM	#408
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,327	FTLBS, here's hoping the new parts resolve the issue for you. If any of you would like to get into contact with our Customer Assistance team let me know and I'll get you all setup. Also if I come across any new documents in regards to this issue I'll make sure to let you know. Jeff Morris, Chevrolet Customer Service

06-17-2011, 09:51 AM	#409
FTLBS Drives: 2010 2SS/RS Black w/ Silver Stripes Join Date: May 2011 Location: Pennsylvania Posts: 22	Dealer called late yesterday afternoon (Thursday) to say that after changing the left upper strut mount the sound is still there. They talked to the engineers at GM who advised them to change the left front strut. The strut should arrive today (Friday) and be installed by close of business. The good news is they didn't try and pass it off as fixed when it wasn't. The scary news is that they might not have a fix. If that is the case then I'll have to get another car. I don't care how much I love the new Camaro; I cannot drive a car that sounds like a piece of junk every time I hit a bump on the road. I wouldn't accept it from a $4,000 car and I certainly won't accept it from a $40,000 car.

06-17-2011, 04:03 PM	#410
FTLBS Drives: 2010 2SS/RS Black w/ Silver Stripes Join Date: May 2011 Location: Pennsylvania Posts: 22	Changing the strut did not correct the problem, however, the tech did identify what he thinks is the issue; the STEERING RACK. A new steering rack has been ordered and the Camaro is available for pickup and use while waiting for the part. IMPORTANT NOTE FOR TECHNICIANS: According to the service manager, the sound is not reproducible when the suspension is not under load. This could explain why it is so hard to diagnose on the lift. I will update this blog when the part arrives.

06-17-2011, 04:09 PM	#411
caligrown562 Drives: 2012 1SS Join Date: May 2011 Location: so cal Posts: 318	I am having the same sound. Why does he think its the steering rack?

06-18-2011, 03:59 PM	#414
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,327	FTLBS, I hope this is the last part your vehicle needs to resolve this noise for you. Let us know how it goes for you. Thank you! Jeff Morris, Chevrolet Customer Service

06-24-2011, 12:24 AM	#416
FTLBS Drives: 2010 2SS/RS Black w/ Silver Stripes Join Date: May 2011 Location: Pennsylvania Posts: 22	The new steering rack has arrived. I have an Appointment for Monday 6/27 to have it installed.

06-24-2011, 01:47 AM	#417
TAG UR IT www.Camaro5store.com Drives: 2014 ZL1 #705 Join Date: Jul 2006 Location: SA, Texas Posts: 26,544 View My Garage	Still thumping away. Getting kind of loud. Annoying as all hell. If i were a new buyer and were test driving the Camaro comparing it to other cars of it's caliber and was not biased towards either car, I probably wouldn't buy the Camaro after hearing the noise. That's just a deal breaker for me to hear your car CLUNKING before even buying it. Scary...to think about how many sales GM has actually lost due to the embarrassing clunking sounds the strut makes...

06-24-2011, 09:18 PM	#418
Johnblaze Drives: 2010 Camaro LS V-6 Join Date: Feb 2011 Location: Lakeland, Fl Posts: 32	Spoke with a Service writer at local chevy dealer, the have a tsb out for this as of june 2 2011, says to inspect and tell customer it's normal. sucks..

06-24-2011, 10:17 PM	#419
Johnblaze Drives: 2010 Camaro LS V-6 Join Date: Feb 2011 Location: Lakeland, Fl Posts: 32	https://www-odi.nhtsa.dot.gov/ivoq/online.cfm everyone needs to file a complaint! lets get something happening!