Don't buy AAC lights! - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

v6needluv2 · 08-19-2011, 03:24 PM

I have ordered many things from AAC (HIDs, fog lights, and dome light) had minor issue with fogs but customer service was great and got my problem resolved quickly, other than that great products and i will be buying from them again

2010SLVRBULIT · 08-19-2011, 03:25 PM

Quote:

Originally Posted by benradmo

I am not pming anybody. I called the official number and this is what they said. Why do I have to go out of my way in order to make this right?? Its their responsibility they screwed up!

hmmm..they already have your $, so...

irocnroll · 08-19-2011, 03:32 PM

Quote:

Originally Posted by Black5thgen

Are we reading the same thread?? He called them. You shouldn't have to waste time chasing around people who it looks like knows there's a problem with their product that the OP paid good money for.

I dont know are we? If one method fails to work, why keep trying it? There are alternative ways to get in contact with the correct people and the OP is refusing to use any other method.

christianmotox · 08-19-2011, 03:33 PM

I wanted to save some $$ and i wanted to paint the sidemarkers my self, so i ordered the clear ones and i painted them myself. Now one of the sidemarkes has water in it and i need to send it back before i can get a replacement, and its gonna be a clear one, so ill have to go and buy another quart of paint and clear...
Not Cool.

christianmotox · 08-19-2011, 03:39 PM

Quote:

Originally Posted by irocnroll

I dont know are we? If one method fails to work, why keep trying it? There are alternative ways to get in contact with the correct people and the OP is refusing to use any other method.

If the guy doesn't want to PM some one he doesn't have to. I did, and the best i could get was free shipping back to me.
I still need to take my sidemarker and ship it to them and wait for the replacement. all this time the camaro will be un-drivable. Good thing i have a Daily driver or i would have been screwed.
And i still need to paint it my self.

benradmo · 08-19-2011, 03:49 PM

If they are such a reputable company why don't they have their s**t together and inform their customer service person about the right policy. I think it’s very shady that they inform their customers that we have to pay for shipping for returned products and hope we just do it. But then if we contact someone in the forums we get free shipping wtf is this? Definitely not professional!

GB EB · 08-19-2011, 04:02 PM

There is a rumor out there they have corrected this issue.

I recommend you ask to send all 4 back for them to seal them all up... then you're less likely to have this issue again. (Assuming the rumor of the fix it true.)

benradmo · 08-19-2011, 04:17 PM

Quote:

Originally Posted by 2011 2SS/RS

There is a rumor out there they have corrected this issue.

I recommend you ask to send all 4 back for them to seal them all up... then you're less likely to have this issue again. (Assuming the rumor of the fix it true.)

Thank you. That is an option. But if I would rather get my money back and buy them from Showstoppers. I am done with this damn company. I heard so many horror stories about them. They sell you crap and such a high price and shady practices like this whole shipping fee issue!!

2011SS · 08-19-2011, 04:29 PM

Quote:

Originally Posted by 2011 2SS/RS

There is a rumor out there they have corrected this issue.

I recommend you ask to send all 4 back for them to seal them all up... then you're less likely to have this issue again. (Assuming the rumor of the fix it true.)

I requested to return all 4 when my second one failed (sealant failure with moisture inside) They refused, and only would replace the defective one. Not very proactive for a lifetime warranty with known issues.

benradmo · 08-19-2011, 04:32 PM

Quote:

Originally Posted by 2011SS

I requested to return all 4 when my second one failed (sealant failure with moisture inside) They refused, and only would replace the defective one. Not very proactive for a lifetime warranty with known issues.

You could not get your money back for a full refund??
What a bunch of thieves!!!

LittleMT · 08-19-2011, 04:35 PM

umadbro?

benradmo · 08-19-2011, 04:39 PM

Quote:

Originally Posted by LittleMT

umadbro?

lol just a little

benradmo · 08-19-2011, 05:02 PM

They also sell their crappy products with no installation guides. I had a big issue with that. I am actually going to file a complaint with the Better Business Bureau. They can't just keep doing this stuff with no repercussions. PM me if you want to sign a formal complaint. or email me at benradmo@gmail.com.

LIM3 · 08-19-2011, 05:05 PM

is there another company that is more reliable to get the colored halos fog lights etc ?

08-19-2011, 03:33 PM	#32
christianmotox Drives: ( . )( . ) Join Date: Feb 2010 Location: San Diego, CA Posts: 2,827	I wanted to save some $$ and i wanted to paint the sidemarkers my self, so i ordered the clear ones and i painted them myself. Now one of the sidemarkes has water in it and i need to send it back before i can get a replacement, and its gonna be a clear one, so ill have to go and buy another quart of paint and clear... Not Cool. __________________

08-19-2011, 04:02 PM	#35
GB EB Drives: 2014 Stingray 2LT/Z51 Join Date: Feb 2010 Location: NAS PENSACOLA, FL Posts: 2,375 View My Garage	There is a rumor out there they have corrected this issue. I recommend you ask to send all 4 back for them to seal them all up... then you're less likely to have this issue again. (Assuming the rumor of the fix it true.) __________________ *CAMARO5 CAMARO OF THE WEEK 3/21/11* *1ST PLACE - NAVAL STATION SAN DIEGO CAR SHOW 4/17/11* *PEOPLE'S CHOICE AWARD - SAN DIEGO FREEDOM FESTIVAL CAR SHOW 7/4/11* *TROPHY RECIPIENT - GREATEST SHOW ON TURF 9/11/11* *1ST PLACE MODERN MUSCLE - CORONADO SPEED FESTIVAL 9/23/11* *AWARD OF EXCELLENCE - GOOD GUYS DEL MAR FALL NATIONALS 11/27/11* *1ST PLACE / '82&UP CAMARO/FIREBIRD- FORT WALTON BEACH FF SHOW 2/16/13* BUILD THREAD: http://www.camaro5.com/forums/showthread.php?t=120353

08-19-2011, 04:35 PM	#39
LittleMT user bann'd Drives: Chevy SS Join Date: May 2009 Location: Hepcat City Posts: 1,463	umadbro? __________________ Chantilly Lace, the 2011 Rockabilly Jukebox..ADM built..617rwhp, geared A6.

08-19-2011, 05:05 PM	#42
LIM3 it's mind bottling.. Drives: SGM Join Date: Apr 2011 Location: miami floirda. Posts: 5,393	is there another company that is more reliable to get the colored halos fog lights etc ? __________________

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08-19-2011, 03:24 PM	#29
v6needluv2 Drives: 2011 Victory Red LS Join Date: Jan 2011 Location: Central Jersey Posts: 286	I have ordered many things from AAC (HIDs, fog lights, and dome light) had minor issue with fogs but customer service was great and got my problem resolved quickly, other than that great products and i will be buying from them again

08-19-2011, 03:49 PM	#34
benradmo Drives: 2011 2SS/RS Join Date: Sep 2010 Location: USA Posts: 146	If they are such a reputable company why don't they have their s**t together and inform their customer service person about the right policy. I think it’s very shady that they inform their customers that we have to pay for shipping for returned products and hope we just do it. But then if we contact someone in the forums we get free shipping wtf is this? Definitely not professional!

08-19-2011, 05:02 PM	#41
benradmo Drives: 2011 2SS/RS Join Date: Sep 2010 Location: USA Posts: 146	They also sell their crappy products with no installation guides. I had a big issue with that. I am actually going to file a complaint with the Better Business Bureau. They can't just keep doing this stuff with no repercussions. PM me if you want to sign a formal complaint. or email me at benradmo@gmail.com.