LSR ...how its supposed to be ! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ipimpthisc · 07-23-2011, 10:35 AM

Hi folks..i want to post something regarding LSR ..they have various products but mainly I get suspension items from them. WEll about 3 months ago I purchased aset of front and rear sways from them. I had them installed and car was much better in handling....but as of late while under the lift I saw that my rear sway was missing a poly bushing, ..not only that the mounting bracket and the 2 studs were gone!!!!! How I dont know I dont race and I dont recall anything serious happening to the rear...but this is nyc..and stuff is rough on the suspension.

OUT COMe >>> I speak to LSR (aldo) the rep, and not only does He tell me that he is gonna send the part...he thanks me for calling !
I got the new parts, the entire thing even studs, I got 2 emails with tracking and 2 personal call from him to assure and ask if all went well, I paid nothing, not a penny, no shipping ..nothing. No questions were asked, no demands were made, instead i got an uneeded apology, and a promise to help me asap....This is how a true company treats people. I have nothing but praise for LSR ..FROm day one they treated me like an old friend, and still do. I will be forever thankful, and loyal to them as a customer....There sways are awesome, the customer service is hands down top rated, and I am glad i know them. This is how its supposed to be folks.

2quick · 07-25-2011, 08:54 AM

Ipimpthisc Thank you! I really do try to just give the kind of experience that I would want. I too am an enthusiast, First and, foremost. When I'm in trouble, or am having a problem I always like communication. Even if its not what I want to hear lol.

I am very glad that you got your part. I even tracked it myself to make sure it was going there, even after the call lol.

Again thank you for your kinds words.

Aldo

ipimpthisc · 08-03-2011, 01:42 PM

well Aldo the words are well deserved. From day one u guys at lsr been totally clear, honest and helpful. I commend the lsr team, keep up the good work. and u guys will always have my vote

Nvincent4708 · 08-03-2011, 02:13 PM

2quick · 08-22-2011, 01:46 PM

I try to be. lol

07-23-2011, 10:35 AM	#1
ipimpthisc Banned Drives: @twinturbo, cammed, intrcooled@ Join Date: Apr 2009 Location: nyc, EAST COAST HEAVY HITTERS Posts: 739	LSR ...how its supposed to be ! Hi folks..i want to post something regarding LSR ..they have various products but mainly I get suspension items from them. WEll about 3 months ago I purchased aset of front and rear sways from them. I had them installed and car was much better in handling....but as of late while under the lift I saw that my rear sway was missing a poly bushing, ..not only that the mounting bracket and the 2 studs were gone!!!!! How I dont know I dont race and I dont recall anything serious happening to the rear...but this is nyc..and stuff is rough on the suspension. OUT COMe >>> I speak to LSR (aldo) the rep, and not only does He tell me that he is gonna send the part...he thanks me for calling ! I got the new parts, the entire thing even studs, I got 2 emails with tracking and 2 personal call from him to assure and ask if all went well, I paid nothing, not a penny, no shipping ..nothing. No questions were asked, no demands were made, instead i got an uneeded apology, and a promise to help me asap....This is how a true company treats people. I have nothing but praise for LSR ..FROm day one they treated me like an old friend, and still do. I will be forever thankful, and loyal to them as a customer....There sways are awesome, the customer service is hands down top rated, and I am glad i know them. This is how its supposed to be folks.

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07-25-2011, 08:54 AM	#2
2quick Drives: none Join Date: Oct 2009 Location: in the front Posts: 1,145	Ipimpthisc Thank you! I really do try to just give the kind of experience that I would want. I too am an enthusiast, First and, foremost. When I'm in trouble, or am having a problem I always like communication. Even if its not what I want to hear lol. I am very glad that you got your part. I even tracked it myself to make sure it was going there, even after the call lol. Again thank you for your kinds words. Aldo

08-03-2011, 01:42 PM	#3
ipimpthisc Banned Drives: @twinturbo, cammed, intrcooled@ Join Date: Apr 2009 Location: nyc, EAST COAST HEAVY HITTERS Posts: 739	well Aldo the words are well deserved. From day one u guys at lsr been totally clear, honest and helpful. I commend the lsr team, keep up the good work. and u guys will always have my vote

08-03-2011, 02:13 PM	#4
Nvincent4708 Drives: N/A Join Date: Nov 2010 Location: N/A Posts: 25,856 View My Garage

08-22-2011, 01:46 PM	#5
2quick Drives: none Join Date: Oct 2009 Location: in the front Posts: 1,145	I try to be. lol