All order status requests in here (up to status 3800). List of Order Status Codes.

[oyemaje]

Originally Posted by TPMiami

After the build it can sit there in Oshawa for a while until you see the next status code on the car and it gets put on a train and transported to next destination and then unloaded and put on a trailer to the dealer. Is that what you are confused about? The status code? Welcome and congrats on your new addition!

Yeah i was wondering what "bayed" meant, and how long the car is usually in that status. Thanks for the clarification tho!

[panther2469]

Originally Posted by BumbleBee3

Hey Becky I just noticed that GMConnects updated to 4200 I called my dealer and got my rail car. Woot! But here's the problem my window sticker has the high wing spoiler added on at an additional $605. Gracie and I ordered the exact same options auto w/ transformer package and the MSRP was $40,860. My MSRP has $41,465 (the added spoiler cost) He is saying that all the orders he see's on invoice have that cost, yet BBD, Sonictonic, encarnate, and shayn42 all do not have an added $605 for the high wing spoiler. How can I convince him that the dealership shouldn't be charged that extra $605 when it's included in the $3000 package. I even found a TF3 MSRP at Gunn Chevorlet in San Antonio that has MSRP $40860. But he said he couldn't pull up the actual invoice in gm global.

Here is my window sticker link: http://www.chevrolet.com/tools/windo...FK1EJ8C9127268

Here is Gracie's same exact options: http://www.chevrolet.com/tools/windo...FK1EJXC9116756

He's trying to say he thinks GM is changing the price and adding $605 for the high wing spoiler on models built probably when mine was. I call BS. But I don't have any window stickers AFTER mine has been built to prove otherwise. What can I do?

It has High wing spoiler listed under the $3,000.00 TF3 package. I dont know why he wouldnt go by that

[JoeP@TeamBeckyD]

Originally Posted by Johng57

OK - I flew down to the dealer and saw the car in the back lot. Took 4 quick pics - not the best but will get better ones later. The salesman didn't even know the car was in! Looked at me like I had 3 heads. After some frantic running around, they did, in fact, acknowledge that the car was delivered - and found the keys to it. Interesting enough - the Fuel door and GFX packages were not installed. No worries though - after all it says dealer installed...

HEY BECKY!!!!
Here are the pics:

Very nice and thanks for sharing the pics. Can't wait
to see what it looks like with the Gfx on!!

[JoeP@TeamBeckyD]

Originally Posted by dymndave

Hoping for an update please Becky. PVWXV1

Thankyou

4300 status - probably getting stripes

[JoeP@TeamBeckyD]

Originally Posted by Lance455

Any new updates today Becky for PWBN1D? Please and thank you. Hope you're having a nice day ^-^.

It's going to be a great day!!

4300 status for you - looks like stripes are
going on!!

[JoeP@TeamBeckyD]

Originally Posted by BumbleBee3

Hey Becky I just noticed that GMConnects updated to 4200 I called my dealer and got my rail car. Woot! But here's the problem my window sticker has the high wing spoiler added on at an additional $605. Gracie and I ordered the exact same options auto w/ transformer package and the MSRP was $40,860. My MSRP has $41,465 (the added spoiler cost) He is saying that all the orders he see's on invoice have that cost, yet BBD, Sonictonic, encarnate, and shayn42 all do not have an added $605 for the high wing spoiler. How can I convince him that the dealership shouldn't be charged that extra $605 when it's included in the $3000 package. I even found a TF3 MSRP at Gunn Chevorlet in San Antonio that has MSRP $40860. But he said he couldn't pull up the actual invoice in gm global.

Here is my window sticker link: http://www.chevrolet.com/tools/windo...FK1EJ8C9127268

Here is Gracie's same exact options: http://www.chevrolet.com/tools/windo...FK1EJXC9116756

He's trying to say he thinks GM is changing the price and adding $605 for the high wing spoiler on models built probably when mine was. I call BS. But I don't have any window stickers AFTER mine has been built to prove otherwise. What can I do?

I would suggest you call GM Customer Service 800-222-1020 and have them take a look. That spoiler is part of the package, and I'm guessing somewhere it's going to get caught and corrected. But it would be better for you if it's done now before you get the car. The only other option is to go back to the dealer and have them explain why it shows in the package and is being charged twice. Good luck.

[wcarmen]

10/6 its at dealer. it got unloaded from rail car on Monday and took til thursday to see it at dealer 5 miles away. Dealer says some take up to two weeks!!! Hard to believe that!! Thanks for your help Becky!!!

[KeyzBeat]

Hey, how do I track the railcar, what website?

[panther2469]

Originally Posted by KeyzBeat

Hey, how do I track the railcar, what website?

Automated phone service, First get your Railcar# from your Dealer then
CSX is everything east of the mississippi
Up is everything west of the mississippi

But they all start out on CSX so once they have it in there system they will follow it all the way.

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

[KeyzBeat]

Thanks Panther! That info is greatly appreciated.

[Shawn '12]

Any chance I could get an update on my status and maybe a TPW as well?? My number is PXBMPW.

[Johng57]

Originally Posted by BeckyD@RodgersChevrolet

Very nice and thanks for sharing the pics. Can't wait
to see what it looks like with the Gfx on!!

Picking it up Saturday @ 9:30am

[BumbleBee3]

Originally Posted by BeckyD@RodgersChevrolet

I would suggest you call GM Customer Service 800-222-1020 and have them take a look. That spoiler is part of the package, and I'm guessing somewhere it's going to get caught and corrected. But it would be better for you if it's done now before you get the car. The only other option is to go back to the dealer and have them explain why it shows in the package and is being charged twice. Good luck.

Thank you again Becky, I've opened a ticket up with GM Customer Service to figure this whole thing out. I don't see why the window sticker and invoice would have an additional $605 high wing spoiler when the $3000 TFE package shows it includes one.

[Txbatman]

10/6/11 4300

(4300) Interm transfer. Processing transfer to QC or vendor

okay, what does this mean?