Tell me about OnStar - Page 5 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

doubletap407 · 11-30-2011, 10:46 PM

Onstar saved me when I had a bad wreck almost a year ago ! I wont be without it . My daughter has an Escalade she didnt renew her onstar we recently went on a trip and her Garmin got us lost ! She reactivated her onstar with turn by turn and not once did onstar lead us wrong ! Onstar is awesome !

1BADLS3 · 11-30-2011, 11:15 PM

Quote:

Originally Posted by RED10LS

Onstar suck$ car died on the 101 in Tempe Az top of rush hour hit the onstar button told the lady my situation and it was already after 6pm and all the dealers service centers were closed, she says we can have you towed to the nearest chevy dealer. I said that was not good for me I needed my car towed back to my local dealer, 38 miles. Well we can only tow you 20 miles at no charge. Are you kidding me??? I have a warranty PROBLEM and you can not tow me the 38 miles????? Im sorry mr..... So I called my insurance company and they towed my car. It turned out to be the wiring harness was kind of smashed when the factory installed it so they had to make some repairs. Onstar can kiss my a$$

I believe the policy language in the warranty states that roadside assistance is required to tow the vehicle to the nearest dealer/warranty center. You don't get to pick where your car gets towed for a warranty claim. It's not really OnStar--they're acting on behalf of GM's wishes.

RED10LS · 12-01-2011, 01:55 AM

Quote:

Originally Posted by 1BADLS3

I believe the policy language in the warranty states that roadside assistance is required to tow the vehicle to the nearest dealer/warranty center. You don't get to pick where your car gets towed for a warranty claim. It's not really OnStar--they're acting on behalf of GM's wishes.

The dealership that they were going to tow me to was closed, How was I supposed to get home??? I couldnt get my wife to pick me up her car was also at a dealership. I think that they could have made an exception. Otherwise screw Onstar!!!!!!!!!!

sociallisa · 12-05-2011, 02:51 PM

Quote:

Originally Posted by Rkponting

Should i change the oil in my car when Onstar tells me to?

Hi Rkponting - With the help of some advanced technology, OnStar Vehicle Diagnostics is able to tell you when your car actually needs an oil change, not just after 3,000 miles. I do some digital work for OnStar and just wanted to share this link with you. It has a lot more details about oil life and other vehicle diagnostics http://onstarconnections.com/2011/05...th-confidence/

nyrfan · 12-05-2011, 02:54 PM

I like Onstar & the navigation.

I actually just renewed the Safe & Sound + Navigation + 100 minutes for 12 months for 148.92.

BoatGuy · 12-05-2011, 05:15 PM

i love onstar, and the report they send to my e-mail is very helpful

Jrichards73 · 12-05-2011, 06:00 PM

Insurance discount covers it, so paying for it one way or the other. Same with security system for the house, actually that discount is $11 more a month than the security service, so making money on that one sort of.

ohsotender1 · 04-04-2012, 09:37 PM

I've had my car since February 4th, 2012 ... The dealership tried to enroll me twice ... I've enrolled about a dozen times since then. On Star continues to send me email and snail mail with VIN #'s that don't belong to my vehicle. Cannot download directions to my vehicle. I've spend countless HOURS with them on the phone, sitting in my vehicle and I'm still (even today) trying to get their technical service department to figure out whatever their 'system' issues are. I'm disappointed with their lack of customer service when I go through my story EVERY time I speak to someone. The response I got tonight was "we'll escalate the problem and call you" ... I asked when I can expect the call ... 7-10 days. Same response I got 10 days ago.

It's difficult to evaluate a system with a free trial when you never even have the opportunity to experience what they have to offer.

I'm installing an aftermarket navigation system ...

11-30-2011, 10:46 PM	#57
doubletap407 Drives: 2011 ls v6 blacked out Join Date: Jul 2011 Location: Trinity , texas Posts: 318	Onstar saved me when I had a bad wreck almost a year ago ! I wont be without it . My daughter has an Escalade she didnt renew her onstar we recently went on a trip and her Garmin got us lost ! She reactivated her onstar with turn by turn and not once did onstar lead us wrong ! Onstar is awesome ! __________________

12-05-2011, 02:54 PM	#61
nyrfan Let's go Rangers! Drives: 13' AGM 2SS/RS L99 Join Date: Jun 2011 Location: Orlando, FL Posts: 10,742 View My Garage	I like Onstar & the navigation. I actually just renewed the Safe & Sound + Navigation + 100 minutes for 12 months for 148.92. __________________ Soprano 4/1/00-6/14/11, Gone but NEVER forgotten! FSP tuned: 377/389

12-05-2011, 06:00 PM	#63
Jrichards73 Drives: 2011 2SS/RS Victory Red Join Date: Aug 2011 Location: Virginia Posts: 921	Insurance discount covers it, so paying for it one way or the other. Same with security system for the house, actually that discount is $11 more a month than the security service, so making money on that one sort of. __________________ Updates: BTR Stage 2 VVT Cam Kit w/Smith Brothers Trunnions, Fluidampr, RX catch can, B&M Trans pan mod, Kooks Black Headers, Borla S-tunes, Eibach Multi-Pro-R2 coilovers and Swaybars, BMR Full Bushing kit with Toe and Trailing arms, RB Rotors w/EBC Pads, GForce 1400 Axles (now on order). AVH-X5800BHS in Scosche GM5201AB.

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12-05-2011, 05:15 PM	#62
BoatGuy Account Suspended Drives: 2010 Camaro SS Join Date: Nov 2011 Location: Florida Posts: 10	i love onstar, and the report they send to my e-mail is very helpful

04-04-2012, 09:37 PM	#64
ohsotender1 Drives: 2012 45th Anniversary 2SS Join Date: Feb 2012 Location: Delray Beach, FL Posts: 89 View My Garage	I've had my car since February 4th, 2012 ... The dealership tried to enroll me twice ... I've enrolled about a dozen times since then. On Star continues to send me email and snail mail with VIN #'s that don't belong to my vehicle. Cannot download directions to my vehicle. I've spend countless HOURS with them on the phone, sitting in my vehicle and I'm still (even today) trying to get their technical service department to figure out whatever their 'system' issues are. I'm disappointed with their lack of customer service when I go through my story EVERY time I speak to someone. The response I got tonight was "we'll escalate the problem and call you" ... I asked when I can expect the call ... 7-10 days. Same response I got 10 days ago. It's difficult to evaluate a system with a free trial when you never even have the opportunity to experience what they have to offer. I'm installing an aftermarket navigation system ...