Am I justified in being annoyed? - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

2010 SS RS · 04-18-2009, 09:42 AM

Right there with you UCF! I was doing my best to be patient until the April concensus was done then even waited until they were closed out and the weekly allocation report was available Wednesday. I called on Thursday to see which week my car would be processed for production "pulled". My salesman knew nothing at all and said he would check with GSM on Friday because Thursday was his day off. Ok Friday came and went and did not get a call or email. Like you, if a customer of mine called wanting to know when his carpet was coming in and I never even bothered to respond to his request, I would be out of business pretty quick. Is communicating with us going to kill these poor bas#@rds? What the he## is wrong with them. With 1700 dealers scheduled to close by June 1st or lose their franchise why would any dealer be failing on such a basic customer service level? Well, rather than ranting on your thread UCF, I feel for you man....I feel your frustration. Keep your head up and try to cope with the bullsh#@ as best you can and pray that when the allocation comes up they actually process your order.

lakestar · 04-18-2009, 10:50 AM

Quote:

Originally Posted by Paul SS

It sounds like they think they are doing you a favor by letting you order a car from them. If you aren't satisified with your salesperson, go to their manager. If that manager is not providing the information you want, go to his or her boss and keep going right on up the ladder. As a serious buyer you deserve their full attention and they should be catering to you.

You know, I have always gotten that impression from every dealer I ever mentioned ordering a car from. They will wheel and deal with me for any car on the lot, work with me, immediately take another $200 off the price of the closest car on the lot to what I want, find the car I want from another dealer somewhere, but please don't order a car. And if you do, it will be MSRP period. I've never been a car salesman, but I think it throws them off their game, makes them more vulnerable, and is much more of a hassle if you order a car. So I think a lot of salesmens attitudes is kind of "I suppose if I absolutely have to I will allow you to order a car, at great sacrifice to me".

vsgls1 · 04-18-2009, 04:35 PM

No word on my order moving along, but the GSM called last month to see if I wanted to change my color from CGM.

PQ · 04-18-2009, 04:40 PM

Quote:

Originally Posted by bob2the2nd

well placed C4?

Uhhhh, a little extreme there Bin Laden.

w00t I would be upset too. At the end of the day, your dealer will make a profit off of you. This is a consumer leverage type of economy. You're the boss.

I do agree with RPO though. Wait til it's all over and then get their attention. You don't want to cause a situation where they want to screw you however they can. Is your deposit refundable? Mine is not so I'm being Mr. nice guy right now and not bothering them too much.

BLUEMARO · 04-18-2009, 04:59 PM

Be annoyed. The cash register is a big voting machine. Vote them out and do business elsewhere.

2010 SS RS · 04-18-2009, 05:10 PM

UCF, great thread....Within a few hours of posting I got a call from my dealer. Yep you heard it right....They called me! Sent a fax with my workbench order and it is underway and now at 3000. Maybe there is a God after all. I had all but resigned myself to continued fight to get it placed during the next allocation weeks but it went thru even without me knowing. Now your spasticsquirrel thread will be even more important to me. I am thinking that it should move up to production around May 8th so I will keep fingers crossed. No consolation to you situation but I wanted you to know that I still empathisize with the situation even though I got a good surprise today.

trm0002 · 04-18-2009, 05:12 PM

Quote:

Originally Posted by 2010 SS RS

...even though I got a good surprise today.

So, new avatar coming?

*mlee* · 04-18-2009, 05:32 PM

You've got AMMO... (not C4 LOL). Document it chronologically for a quick read and go calmly take it to the highest person you can find there.

I changed salesmen once when he tried to force me into a hurry up decision by saying someone else was looking at the car. The Mgr was more than glad to let me pick any other salesman. Commission is Commission. I found a nice guy who opened the door for me once gave the sale to him. Turned out to be a great salesman.

Do some reconnaissance and be ready to pick a new guy.

2010 SS RS · 04-18-2009, 08:10 PM

Quote:

Originally Posted by trm0002

So, new avatar coming?

How is this for your plate:

2010 SS RS · 04-18-2009, 08:12 PM

Quote:

Originally Posted by trm0002

So, new avatar coming?

Oh a new avitar for me? Well yes one is probably in store. Guess I can mellow out a little now....huh....lol

CamaroScotty · 04-18-2009, 08:13 PM

What is a vacation????

2010 SS RS · 04-18-2009, 08:44 PM

Quote:

Originally Posted by CamaroScotty

What is a vacation????

I have not had one in years. Working hard so millions on welfare dont have to!

tom692010 · 04-18-2009, 08:50 PM

I believe people here have told forum posters who have had less problems than you to go to another dealer. I would..I made 1 trip to my dealer placed order on 3/22 or 27, I forget. Made 1 change with the stripe package and I'm now at 3000. So yes I'd be pissed if I were you.

THE EVIL TW1N · 04-18-2009, 09:05 PM

Quote:

Originally Posted by 2010 SS RS

I have not had one in years. Working hard so millions on welfare dont have to!

that's good, not everybody has the same opportunities.

04-18-2009, 09:42 AM	#29
2010 SS RS Drives: 2010 2SS/RS IBM Black Polished Join Date: Feb 2009 Location: Colorado Posts: 2,106	Right there with you UCF! I was doing my best to be patient until the April concensus was done then even waited until they were closed out and the weekly allocation report was available Wednesday. I called on Thursday to see which week my car would be processed for production "pulled". My salesman knew nothing at all and said he would check with GSM on Friday because Thursday was his day off. Ok Friday came and went and did not get a call or email. Like you, if a customer of mine called wanting to know when his carpet was coming in and I never even bothered to respond to his request, I would be out of business pretty quick. Is communicating with us going to kill these poor bas#@rds? What the he## is wrong with them. With 1700 dealers scheduled to close by June 1st or lose their franchise why would any dealer be failing on such a basic customer service level? Well, rather than ranting on your thread UCF, I feel for you man....I feel your frustration. Keep your head up and try to cope with the bullsh#@ as best you can and pray that when the allocation comes up they actually process your order. __________________ 418 Stroker, 621RWHP 648 lbs TORQUE Built by Laramie GM Auto Center Tuned by Nick at Mac Autosport. EForce SC, 2 3/4pulley,LPE dual fuel pump, JRE Twin fuel rail upgrade, posi clutch kit, RX oilcatch can and breather, Callies Compstar crankshaft and rods, Racing bearings, CP -13.8 race pistons, steel rings, Comp Cams X6 blower cam, Springs, HD timing chain and tensioner, Doug Thorley Tri Y LT headers, 89.7lb injectors, RPM rollbar, DSS1400 shafts, Simpson 5 pt harness, BMR Toe rods and trailing arms, led lights, RPM input and output shafts

04-18-2009, 04:35 PM	#31
vsgls1 Drives: 07 GMC Sierra Join Date: Oct 2008 Location: Palm Bay, FL Posts: 421	No word on my order moving along, but the GSM called last month to see if I wanted to change my color from CGM. __________________ Keith 2SS/RS MN6 in CGM. Delivered 6/22/09. Blown 7/29/09. Sold 12/6/10. 07 GMC Sierra

04-18-2009, 05:10 PM	#34
2010 SS RS Drives: 2010 2SS/RS IBM Black Polished Join Date: Feb 2009 Location: Colorado Posts: 2,106	UCF, great thread....Within a few hours of posting I got a call from my dealer. Yep you heard it right....They called me! Sent a fax with my workbench order and it is underway and now at 3000. Maybe there is a God after all. I had all but resigned myself to continued fight to get it placed during the next allocation weeks but it went thru even without me knowing. Now your spasticsquirrel thread will be even more important to me. I am thinking that it should move up to production around May 8th so I will keep fingers crossed. No consolation to you situation but I wanted you to know that I still empathisize with the situation even though I got a good surprise today. __________________ 418 Stroker, 621RWHP 648 lbs TORQUE Built by Laramie GM Auto Center Tuned by Nick at Mac Autosport. EForce SC, 2 3/4pulley,LPE dual fuel pump, JRE Twin fuel rail upgrade, posi clutch kit, RX oilcatch can and breather, Callies Compstar crankshaft and rods, Racing bearings, CP -13.8 race pistons, steel rings, Comp Cams X6 blower cam, Springs, HD timing chain and tensioner, Doug Thorley Tri Y LT headers, 89.7lb injectors, RPM rollbar, DSS1400 shafts, Simpson 5 pt harness, BMR Toe rods and trailing arms, led lights, RPM input and output shafts

04-18-2009, 05:32 PM	#36
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,994 View My Garage	You've got AMMO... (not C4 LOL). Document it chronologically for a quick read and go calmly take it to the highest person you can find there. I changed salesmen once when he tried to force me into a hurry up decision by saying someone else was looking at the car. The Mgr was more than glad to let me pick any other salesman. Commission is Commission. I found a nice guy who opened the door for me once gave the sale to him. Turned out to be a great salesman. Do some reconnaissance and be ready to pick a new guy. __________________

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