can it be true...a FIX????

[95birdible]

I would request them to replace the whole mechanism along with the water bag. You should be able to get all new parts instead of them piecing it together again.

[whidobie]

Hey Camaro team? How about sharing a phone number, name and email address so we "ALL" can put our stake in the claim here. For me it took one year before having a problem and the 5th bow went. Power is in strength. I am very game to have a rally somewhere and gain national attention about our problems. Lip service is just that! Ford would eat this up alive!!!

[bulllett]

Originally Posted by whidobie

Hey Camaro team? How about sharing a phone number, name and email address so we "ALL" can put our stake in the claim here. For me it took one year before having a problem and the 5th bow went. Power is in strength. I am very game to have a rally somewhere and gain national attention about our problems. Lip service is just that! Ford would eat this up alive!!!

As I have been saying, I would drive the 12-14 hours(?) to GM if need be. As I also suggested, it would be best to tie in with some media event about the ZL-1 convert. That would motivate. Apparently you gotta think about GM's pockets to try to get them to do anything.

[COLD_Cam]

Originally Posted by Drago77

SPoke to my GM rep again today... this time my actual rep was kind enough to call, not her "assistant".

Her first question: "Have you received your letter yet?"

Which of course set off my tirade... "what letter? NO ONE's gotten a d$&m letter, no dealership/dervice departments know about this alleged letter, and furthermore- YOU'RE the GM rep- YOU tell ME where's my darn letter!!!!"

Give her credit, she stayed surprisingly calm and helpful. She advised she will check with quality control and find out why the letter(s) haven't been issued, if there's a hold up and why. She's supposed to check in no later than this Friday.

As for the warranty, I asked for clearification on the coverage and length. She said the field tech is authorized to make whatever warranty he deems appropriate, and stated they didn't offer anything specific yet because he wants to fix the problem first and find out the cause and what exactly needs to be covered. I suggested "the entire convertible mechanism, from the button to the canvas; since it's been taken apart so many times now." She agreed and also offered to follow up.

I explained that I'm beginning to feel the same old run-around again and would be contacting the BBB Friday. She said she'd have some type of info for my before then... we'll see...

Drago77,

I think GM bought the rights of Harold Ramis' movie "Groundhog Day"...

The are making the 2012 version of it. Worst, a lot of us are part of the movie and we are not getting anything out of it...

I'm tired of the "Wait, Wait, Wait and See game" for a permanent fix.

I'm a "proud" third top owner with an option for a 4th... (I still have rub marks...)

My 2 cents worth.

[Nutbutt]

I'm pulling for you Drago. So far my total replacement top is performing really well with no visible rub marks. I'm keeping my fingers crossed !

[Bonanza7]

Originally Posted by '11 cyber grey vert

I think another question is how many potential vert buyers have they lost?

They really don't care

[Bonanza7]

Originally Posted by bowtye

well rub marks are the least of my worries.it stopped leaking water in. but now it knocks,rattles and sounds like the window is open! 50k dont get ya much!!!

From GM, you are right. For $30K, you get a fine convertible from Ford

[dpartch]

Personally I think everyone should post a Utube video, on all the problems we have been having. Or at least call your local new station. With enough people talking it will get pick up by the national news.

Once they go viral then GM will have to listen...

Bad public PR is one thing they don't want.

Just remember, it is not GM any more, it's OM=Obama-Motors.

[Drago77]

Originally Posted by whidobie

Hey Camaro team? How about sharing a phone number, name and email address so we "ALL" can put our stake in the claim here. For me it took one year before having a problem and the 5th bow went. Power is in strength. I am very game to have a rally somewhere and gain national attention about our problems. Lip service is just that! Ford would eat this up alive!!!

My rep:

Kelly Mckervey;
1-866-790-5600

[bulllett]

Originally Posted by dpartch

Personally I think everyone should post a Utube video, on all the problems we have been having. Or at least call your local new station. With enough people talking it will get pick up by the national news.

Once they go viral then GM will have to listen...

Bad public PR is one thing they don't want.

Just remember, it is not GM any more, it's OM=Obama-Motors.

Hey guys, has anyone done this yet? Not that it will go viral, but its an angle to be addressed. I am just dealing with rub marks, so that won't be very entertaining, but those that have worse problems may want to do this. We need to hit every angle we can. And if you do the vid, reference that GM states this is normal and its not an isolated case. Its obviously happening to many other cars.

[whidobie]

The thousands of camaro verts march on to GM. Pitch in and hire a trailer pulling a lemon on top. That would get attention!

[R6P]

Originally Posted by Drago77

SPoke to my GM rep again today... this time my actual rep was kind enough to call, not her "assistant".

Her first question: "Have you received your letter yet?"

Which of course set off my tirade... "what letter? NO ONE's gotten a d$&m letter, no dealership/dervice departments know about this alleged letter, and furthermore- YOU'RE the GM rep- YOU tell ME where's my darn letter!!!!"

***This message was just sent out to dealers***


Letters will start mailing April 13, and will be sent in phases...


This is a copy of the letter you will receive...

April 2012

Dear General Motors Customer:
We have learned that your 2011 or 2012 model year Chevrolet Camaro, equipped with a
convertible top, may have a condition in which the headliner corner support bracket may
contact or tear the convertible top when the top is in down position, and may have wind noise at
the front and/or rear quarter glass.
Your satisfaction with your Camaro is very important to us, so we are announcing a program to
prevent this condition or, if it has occurred, to fix it.

What We Will Do: Your GM dealer will modify the corner support bracket to eliminate the
possibility of a tear in the convertible top, and will install wind-proofing material and adjust a
tension spring to eliminate the wind noise. This service will be performed for you at no charge
until April 30, 2014. After that, any applicable warranty will apply.

What You Should Do: To limit any possible inconvenience, we recommend that you contact
your dealer as soon as possible to schedule an appointment for this repair. By scheduling an
appointment, your dealer can ensure that the necessary parts will be available on your
scheduled appointment date.

*** You should wait until you receive your letter before calling the dealer ***


I know this is very fustrating to you vert owners that are having issues, but GM is working on it.

[Verbolten]

I wonder if GM will peform all of these steps to all the un-sold verts in inventory?

[R6P]

Originally Posted by Mcchuck

I wonder if GM will peform all of these steps to all the un-sold verts in inventory?

Yes, dealers will be instructed to do so.