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Jyrine · 05-04-2012, 02:11 PM

Quote:

Originally Posted by Dylan88

when it starts i just unplug the usb and plug it back in.

I've unplugged it multiple times...tried different cables....And it keeps getting worse.

powerslave · 05-04-2012, 02:15 PM

Mine does it if I haven't plugged my phone in for a while... it only does it when it's "indexing" or whatever you call it, then it works fine afterwards. 2012.

DeAdMiKe187 · 05-04-2012, 02:36 PM

Quote:

Originally Posted by Jyrine

Now my system stands at
HW: DB
SW: DB

Maybe try a software update? You're one version behind.

Jyrine · 05-04-2012, 03:14 PM

Quote:

Originally Posted by DeAdMiKe187

Maybe try a software update? You're one version behind.

They did two software updates and said that it should be up to snuff now.
What version are you running?

Pur3vil · 05-04-2012, 04:32 PM

DB/DD is the latest version, but last I checked, they need to physically replace the PDIM module to make that change. Apparently there is not a software upgrade path from DB/DB to DB/DD. And the crackling and static still exists on DB/DD (at least for me). If I just unplug and plug back in the ipod at the usb port, it will go back to normal for a while and then start the static again. So far the only definite fix that I've heard of for this issue is going with an aftermarket head unit with iPod support, or deal with it. If you're having constant static/crackle, then that's a different issue than what I'm experiencing.

Jyrine · 05-04-2012, 08:15 PM

Quote:

Originally Posted by Pur3vil

DB/DD is the latest version, but last I checked, they need to physically replace the PDIM module to make that change. Apparently there is not a software upgrade path from DB/DB to DB/DD. And the crackling and static still exists on DB/DD (at least for me). If I just unplug and plug back in the ipod at the usb port, it will go back to normal for a while and then start the static again. So far the only definite fix that I've heard of for this issue is going with an aftermarket head unit with iPod support, or deal with it. If you're having constant static/crackle, then that's a different issue than what I'm experiencing.

Mine is constant...It will do it through a whole set of songs, no matter the tempo....

And I've tried the unplug method.. nothing.

I was running an AUX cable today to see if its the iPod, and it isn't...not a bit of crackle that way...only when through the usb.

dianeokie · 05-04-2012, 11:46 PM

Ok, this is the wording on the repair bill when they fixed my USB/iPod issue. No problems since this was fixed in August.

customer states when iPod is plugged in after about 45 minutes start to hear static - crackling - part ordered. Scan multi media module interface for bulletin #PI005B. The module needs to be replaced for crackling noise. Replaced the multi media interface module and check software. OK

They ordered part #20927509 Module 9.680

Jyrine · 05-05-2012, 03:26 PM

Quote:

Originally Posted by dianeokie

Ok, this is the wording on the repair bill when they fixed my USB/iPod issue. No problems since this was fixed in August.

customer states when iPod is plugged in after about 45 minutes start to hear static - crackling - part ordered. Scan multi media module interface for bulletin #PI005B. The module needs to be replaced for crackling noise. Replaced the multi media interface module and check software. OK

They ordered part #20927509 Module 9.680

Thank you!

I know no EXACTLY what to tell them to order...This will certainly help speed things along.

I'll be sure to report back sometime next week to say if this does indeed fix the problem.

midnighter · 05-05-2012, 03:35 PM

Quote:

Originally Posted by PQ

Usual questions.

Have you used several different cords to be sure it's not that?

Are you sure it's not movement of the cord in the usb port?

New phone?

This. My cord was pinched and my phone or ipod would sound staticy when connected through my car stereo until I bought a new cord.

SSBlack · 05-08-2012, 08:57 PM

Quote:

Originally Posted by dianeokie

Ok, this is the wording on the repair bill when they fixed my USB/iPod issue. No problems since this was fixed in August.

customer states when iPod is plugged in after about 45 minutes start to hear static - crackling - part ordered. Scan multi media module interface for bulletin #PI005B. The module needs to be replaced for crackling noise. Replaced the multi media interface module and check software. OK

They ordered part #20927509 Module 9.680

Thanks. I primarily listen to memory sticks plugged into the USB connection.

Never noticed the static on radio or CDs. It's only intermittent, so I knew I couldn't repeat it for the dealer.

The TSB number is a big help.

05-04-2012, 02:15 PM	#16
powerslave Assembly: April 12/12 Drives: A Self-Propelled Mechanical Vehicle Join Date: Mar 2012 Location: PE, Canada Posts: 481 View My Garage	Mine does it if I haven't plugged my phone in for a while... it only does it when it's "indexing" or whatever you call it, then it works fine afterwards. 2012. __________________

05-04-2012, 11:46 PM	#21
dianeokie Going places Drives: 2011 2LT/RS Victory Red Join Date: Oct 2010 Location: Atlanta, GA Posts: 4,897 View My Garage	Ok, this is the wording on the repair bill when they fixed my USB/iPod issue. No problems since this was fixed in August. customer states when iPod is plugged in after about 45 minutes start to hear static - crackling - part ordered. Scan multi media module interface for bulletin #PI005B. The module needs to be replaced for crackling noise. Replaced the multi media interface module and check software. OK They ordered part #20927509 Module 9.680 __________________ "just stay with traffic, you'll be fine". = famous last words

05-04-2012, 04:32 PM	#19
Pur3vil Drives: 2010 ABM 2SS/RS M6 Join Date: Jun 2009 Location: West Chester, Ohio Posts: 86	DB/DD is the latest version, but last I checked, they need to physically replace the PDIM module to make that change. Apparently there is not a software upgrade path from DB/DB to DB/DD. And the crackling and static still exists on DB/DD (at least for me). If I just unplug and plug back in the ipod at the usb port, it will go back to normal for a while and then start the static again. So far the only definite fix that I've heard of for this issue is going with an aftermarket head unit with iPod support, or deal with it. If you're having constant static/crackle, then that's a different issue than what I'm experiencing.