Chevy Launches 60 Day Return Policy and No Haggle Pricing, including Camaro

[terryg75]

Yeah guy's, I'm looking at the new incentive sheet right now and it says that the 2012 ZL1 is excluded from the program and that no 2013 models get the 'Prefered Pricing", just the $500 or the 'bring it back' guarantee. All ZL1's are excluded from any and all 'private offers' that are out there too, i.e., the non-GM lease program, incremental private offer, and targeted in-market retention and in-market conquest programs.

[Frank in MD]

Originally Posted by terryg75

Yeah guy's, I'm looking at the new incentive sheet right now and it says that the 2012 ZL1 is excluded from the program and that no 2013 models get the 'Prefered Pricing", just the $500 or the 'bring it back' guarantee. All ZL1's are excluded from any and all 'private offers' that are out there too, i.e., the non-GM lease program, incremental private offer, and targeted in-market retention and in-market conquest programs.

You might wanna run a VIN incentive sheet on a 13 then call the DBC for clarification.

[terryg75]

Originally Posted by Chance03

Seriously.... how about a zr1?

Yep...all day long. But good luck getting a dealer to let you even try to bring it back! Then again, I might--I have over 30 of them in stock!

[terryg75]

Originally Posted by Frank in MD

You might wanna run a VIN incentive sheet on a 13 then call the DBC for clarification.

Run a VIN incentive on a 2013 what? Camaro? I've seen this type of thing in the past where it will list it in the incentive look up or program guide but when the dealer goes to claim it they get told that it's an ineligible VIN.

[SQUALO]

Hi Becky,
I have a question which may be a long shot, and I may already know the answer to.

Is this program going to come to Canada?
The GM Canada website has nothing, than again, they're ALWAYS months behind on everything, especially when it comes to next model year pricing.

Any info would be appreciated.

Thank you in advance.

[JoeP@TeamBeckyD]

My best info...

http://www.chevrolet.com/tools/curre...?zipCode=48038

2012 ...“Total Confidence Pricing” & “Love It or Return It”
Yes...if dealer has opted to be in the program.,
applies to "all new and unused 2012 Chevrolet"

2013...“Love It or Return It”
Up to MSRP..no adds.

confusing...

[JoeP@TeamBeckyD]

Originally Posted by SQUALO

Hi Becky,
I have a question which may be a long shot, and I may already know the answer to.

Is this program going to come to Canada?
The GM Canada website has nothing, than again, they're ALWAYS months behind on everything, especially when it comes to next model year pricing.

Any info would be appreciated.

Thank you in advance.

That I don't know...
sorry..

[terryg75]

I'm going to try to copy and paste the pages right from GMPROGRAMINFO.com

Total Confidence Pricing
• 7/10/12 – 9/4/12
• Preferred Pricing on ALL ��12MY Chevrolets
Chevy's "Love It or Return It" Guarantee
• 7/10/12 – 9/4/12
• 60 Day Guarantee on ALL '12/13 Chevrolets
• Customers may return the vehicle for any reason as long as it qualifies under the program rules
• Eligible customers may elect to opt out of the "Love it or Return it" 60-day Guarantee to receive
an Optional Cash Offer ($500 on most 2012/2013 Chevrolet Models; $250 on Sonic and Spark)
at time of vehicle purchase.
• Only eligible delivery type is 010 Retail Purchase
• To qualify for return under the Love It or Return It Guarantee:
– The vehicle must be within 60 days of the date of purchase
– It must be returned between the 31st and 60th day from the date of purchase
– It may not have more than 4,000 miles from the date of delivery
– It may not have more than $300 in damage
– It cannot have been involved in any type of accident
– The owner must be current on their loan payments
– Only one return per household is allowed

Cash Alternative to the 60 Day Satisfaction Guarantee Program
• 7/10/12 – 9/4/12
• $500 Purchase BC on all ��12/��13 Chevy models ($250 on ��12/13 Spark & Sonic)
• Available only on vehicles purchased from dealers who are participating in the
Chevy ��Love It or Return It�� guarantee. Dealers who opt out of the 60 day
satisfaction guarantee program may NOT offer this allowance to customers nor
apply for payment. Any payments to ineligible dealers under this program will be
charged back.
• IS compatible with Cash and APR offers
• Is NOT compatible with supported lease programs
• Only the following delivery types are eligible for the Cash Alternative ($500 or $250)
– 010 Retail Purchase
– 016 Supplier
– 018 Business
– 021 GM Employee Order/Stock
– 023 GM Dealership Employee
– 035 Business / Organization

[terryg75]

Here's more...

Targeted In-Market Retention Program
• 7/10/12 – 9/4/12
• Eligible only to customers who received the mailing or are on the manifest list
• Note: there is NOT a Corvette ��loyalty�� program or VIN list for Saturn/Pontiac/Hummer owners
• $500 on ��12/13 Sonic & Cruze
• $3,000 on ��12/13 Corvette
• $500 to $2,000 offer (varies) on other ��12/13 Chevrolet vehicles (excluding ZL1 & Spark)
• IS compatible with Cash, APR and Lease programs
• Is NOT compatible with GM Employee, Dealership Employee, GM Executive Referral
programs and other Private Offer programs
Targeted In-Market Conquest Program
• 7/10/12 – 9/4/12
• Eligible only to customers who received the mailing or are on the manifest list.
• $500 on ��12/13 Sonic & Cruze
• $3,000 on ��12/13 Corvette
• $1,500 to $2,000 offer (varies) on other ��12/13 Chevrolet vehicles (excluding ZL1 & Spark)
• IS compatible with Cash, APR and Lease programs
• Is NOT compatible with GM Employee, Dealership Employee, GM Executive Referral
program and other Private Offer programs
GM Competitive Lessee Conquest Program
• 7/3/12 – 9/4/12
• Eligible to non-GM lessee's toward the purchase/lease of most '11/'12 Chevrolet
vehicles (excludes Camaro ZL1, Volt, Sonic, Aveo & HHR)
• $1,000 on ��11/12/13 Malibu and ��11/12 Cruze, Impala, Camaro (excluding
ZL1) and Equinox
• $2,000 on ��11/12 Corvette, Traverse, Colorado, Silverado, Avalanche, Tahoe,
Suburban and Express
• Dealer will be required to enter the competitive VIN in Order Workbench when
submitting for incentive payment.
• Documentation requirements for audit purposes:
• Copy of current 1999 or newer non-GM (i.e, non-Buick, Cadillac, Chevrolet,
GMC, Hummer, Oldsmobile, Pontiac, Saab or Saturn) passenger car or light
duty truck lease, or lease payment coupon must be retained in the deal jacket.
• Copy of the qualifying vehicle��s registration must be retained in the deal
jacket.
• IS compatible with Cash, APR, Lease and EVA programs
• Is NOT compatible with other Private Offer programs

Discount Programs: ��GM Preferred Pricing��
• Announced through 10/1/12
• ��GM Preferred Pricing�� program for eligible participants of the GM Employee Discount (and applicable
family members), Dealership Employee Discount, Supplier Discount, Military Discount, College
Discount and Credit Union Member Discount
• Price is shown on the invoice as ��PREFER��
GM Employee Vehicle Allowance / Dealership Employee Vehicle Allowance
• Compatible with most other incentive programs (including ��GM Preferred Pricing��)
• Not eligible with the QRD (PEP) Pricing program
• Note: ��12/13 Camaro ZL1 is excluded from Preferred Pricing and EVA
• Go to GMFamilyFirst.com for details on Discount Program eligibility and rules
Sell ��11MY Below Formula Price
• Effective 7/22/11, dealers are allowed to sell ��11MY vehicles below formula price (Employee, Supplier,
College Discount, Military, Credit Union)
Guide
Only
-*‐
Refer
to
GM
Incen5ve
Messages
for
Official
Parameters
8
7/3/12 - 9/4/12 7/3/12 - 9/4/12
Purchase EVA Lease EVA
$4,000 '11/12 Tahoe & Suburban '12 Tahoe & Suburban
$3,500 '11/12 Impala & Corvette*
$3,000 '11/12 Avalanche, Express, '13 Tahoe & Suburban '12 Silverado LD, '13 Tahoe & Suburban
$2,500 '11/12 Malibu, Traverse, Silverado, Colorado
'13 Impala & Corvette
'12/13 Impala & Corvette
$2,000 '11/12 Camaro (excludes ZL1), '13 Avalanche & Express
$1,500 '13 Silverado '12 Malibu, Traverse, '13 Silverado LD
$1,000 '11 HHR, '11/12 Equinox & '13 Camaro (excludes ZL1) '12/13 Camaro (excludes ZL1)
$750 '11/12 Cruze
$500 '11 Aveo & '13 Malibu '13 Malibu
$250 '12/13 Sonic, '13 Cruze & Equinox

[terryg75]

And here's the USAA guidlines for those who may be members...

United Services Automobile Association Private Offer
• 7/10/12 – 1/2/13
• $750 private offer to members of USAA
• Available on all ��11/12/13 Chevrolet vehicles (excluding Camaro ZL1 & Volt) and ��13
Malibu
• No manifest list available
• Important program notes:
• Customer must be a current member of USAA and must provide a copy of their
USAA insurance policy or insurance card
• For those members that do not currently have USAA insurance, the customer can call
USAA at 1-800-531-8285 and obtain an authorization number. Note: USAA will not
take any calls from dealers.
• Customers without insurance and who receive an authorization number will receive
an email confirmation. A copy of this must be placed in the deal jacket.
• Documentation requirements for audit purposes:
• Copy of the USAA member��s insurance policy / insurance card or a copy of the email
confirmation with the authorization number must be placed in the deal jacket for audit
purposes.
• Method of application additional requirements: The first 9 digits of the policy number
(everything left of the alpha character) or the authorization number provided by USAA
must be put into the incentive application form in Order Workbench

[skipinminn]

Ummmmmmmmmmmm I have a 2010 I just Might trade in for a 2013 YEP just might have to go looking <<<

[Frank in MD]

Originally Posted by terryg75

Run a VIN incentive on a 2013 what? Camaro? I've seen this type of thing in the past where it will list it in the incentive look up or program guide but when the dealer goes to claim it they get told that it's an ineligible VIN.

Any 13. When you do, you'll notice the program 12-40AAA has an asterisk next to it and is highlighted in red, showing an exception condition.

Just call the DBC, see what they say. I was told on the phone that the guarantee or $500 on MY '13s do not apply on ANY model. ZL1 are excluded anyway regardless of the year.

[terryg75]

And the last one is for Farm Bureau members...it looks like you might be able to use the $500 for this one on a ZL1!

Farm Bureau Private Offer
• 2/1/12 – 4/1/14
• $500 private offer to customers who are members of one of the following Farm Bureaus:
• ALABAMA FARMERS FEDERATION
• ALASKA FARM BUREAU FEDERATION
• ARKANSAS FARM BUREAU, INC.
• CALIFORNIA FARM BUREAU FEDERATION
• COLORADO FARM BUREAU
• CONNECTICUT FARM BUREAU ASSOCIATION
• DELAWARE FARM BUREAU
• FLORIDA FARM BUREAU FEDERATION
• HAWAII FARM & LIVESTOCK BUREAU
• IDAHO FARM BUREAU FEDERATION
• INDIANA FARM BUREAU, INC.
• LOUISIANA FARM BUREAU FEDERATION
• MAINE FARM BUREAU ASSOCIATION
• MARYLAND FARM BUREAU
• MASSACHUSETTS FARM BUREAU FEDERATION
• MINNESOTA FARM BUREAU FEDERATION
• MONTANA FARM BUREAU FEDERATION
• NEBRASKA FARM BUREAU FEDERATION
• NEVADA FARM BUREAU FEDERATION
• NEW HAMPSHIRE FARM BUREAU
• NEW JERSEY FARM BUREAU
• NEW MEXICO FARM AND LIVESTOCK BUREAU
• NEW YORK FARM BUREAU
• NORTH CAROLINA FARM BUREAU FEDERATION
• NORTH DAKOTA FARM BUREAU
• OHIO FARM BUREAU FEDERATION
• OKLAHOMA FARM BUREAU
• OREGON FARM BUREAU FEDERATION
• PENNSYLVANIA FARM BUREAU FEDERATION
• RHODE ISLAND FARM BUREAU
• SOUTH CAROLINA FARM BUREAU FEDERATION
• SOUTH DAKOTA FARM BUREAU
• TEXAS FARM BUREAU
• UTAH FARM BUREAU FEDERATION
• VERMONT FARM BUREAU
• VIRGINIA BUREAU, INC.
• WASHINGTON FARM BUREAU
• WEST VIRGINIA FARM BUREAU
• WISCONSIN FARM BUREAU
• WYOMING FARM BUREAU FEDERATION
• Available on all ��11/12 Chevrolet vehicles (excluding Volt) and ��13 Malibu
• No manifest list available
• Is NOT compatible with other Private Offers
• Important program notes:
• Only customers who have been an active member of an eligible Farm Bureau for a minimum of 60 days
will be eligible to receive a certificate.
• Customer��s can obtain certificates at www.fbverify.com/gm

Guide
Only
-*‐
Refer
to
GM
Incen5ve
Messages
for
Official
Parameters

[terryg75]

Originally Posted by Frank in MD

Any 13. When you do, you'll notice the program 12-40AAA has an asterisk next to it and is highlighted in red, showing an exception condition.

Just call the DBC, see what they say. I was told on the phone that the guarantee or $500 on MY '13s do not apply on ANY model. ZL1 are excluded anyway regardless of the year.

I gotcha. I'll call now and see what I can find out and will let everybody know.